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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Decent but not much sleep. It was very loud outside late on Friday and Saturday until about 2:30am each morning. The windows didn’t keep the noise out. Loud cars, motorcycles racing, and blasting music.We didn’t sleep well
Business response:
We're disappointed to hear you had trouble sleeping due to the noise outside. We understand how important a good night's rest is, especially when you're staying at a hotel. The loud cars, motorcycles racing, and blasting music until 2:30 AM on both Friday and Saturday nights must have been very disruptive. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve our guests' experience.
Good
Business response:
We are happy to hear you had a good experience at Eldorado Resort Casino. Thank you for letting us know.
Good Amenities like toothbrush was not set up in the room, u have to request it in front desk.
Business response:
We appreciate your feedback and will diligently address the suggestions regarding room amenities.
Wonderful
Business response:
Your positive experience is appreciated. Thank you for sharing your feedback.
My wife and I really enjoyed our stay and we look forward to returning soon. There was no dislikes I really enjoyed the Suite and the view. I also enjoyed the assistance that was provided by staff at this location. The jetted tube was awesome.
Business response:
We deeply respect your positive feedback on your recent stay at Eldorado Resort Casino. Thank you immensely for sharing your experience.
Pleasant room was clean
Business response:
We're honored to hear that your room was clean during your stay at Eldorado Resort Casino. Thank you for your honesty.
Very Good
Business response:
We appreciate you taking the time to share your feedback. Your insights are valuable to us.
Good The toilet was not working well. The sink was clogged.
Business response:
We sincerely apologize for the inconvenience you experienced with the toilet and sink during your stay. We understand how frustrating these issues can be and regret that they impacted your experience. Our maintenance team has been notified of these problems, and we will address them promptly to ensure they do not occur for future guests. Thank you for bringing this to our attention, as it helps us improve our services.
Exceptional
Business response:
We are thrilled to hear that you had an exceptional experience at Eldorado Resort Casino. Thank you for your feedback.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,284 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.