This profile has been claimed by the business owner or representative.
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Business response:
Your feedback is incredibly valuable. Thank you for sharing your experience at Eldorado Resort Casino.
Pleasant AC was not working properly, so request for a room change but I was told that no other room is available. AC was fixed next day.
Business response:
We sincerely regret to learn about the issue you experienced with the AC in your room. We apologize for not being able to accommodate a room change due to availability constraints. Please excuse any inconvenience this may have caused during your stay. We appreciate your patience as we worked to resolve the AC problem the following day. Thank you for bringing this matter to our attention, as it helps us improve our services.
Exceptional
Business response:
We're honored to have received your exceptional review, Holt. Thank you for your feedback.
Very Good
Business response:
Thank you for taking the time to provide feedback. We are grateful for your positive review of Eldorado Resort Casino.
Wonderful experience Everything was great Nice and clean
Business response:
Thank you so much for taking the time to share your experience at Eldorado Resort Casino. We're delighted to hear that you had a wonderful time during your stay with us. It's great to know that you found everything to be great, and we're particularly pleased that you appreciated the cleanliness of our facilities. We take pride in maintaining high standards of cleanliness and comfort for our guests. Your positive feedback is truly appreciated and motivates us to continue providing excellent service. We hope to welcome you bac... read more
Easy quick convienent none We got stuck in Reno while traveling, due to the Donner pass closing. It was good to have an inexpensive but nice place to stay for the night.
Business response:
Thank you immensely for your positive feedback. We are pleased to hear that you found our resort convenient during your unexpected stay in Reno.
Exceptional
Business response:
Thank you for the 5 star rating about your experience at Eldorado. We appreciate you taking the time to rate us, which is valuable to us.
Wonderful Rented a car in Las Vegas to visit Carson City. Chose El Dorado and Reno for convenience.
Business response:
We're glad to hear you had a wonderful experience at Eldorado Resort Casino. Thank you for choosing us for your visit to Reno.
Anniversary The coffee The hot tub
Business response:
We're excited to hear that you enjoyed your anniversary at Eldorado Resort Casino! Thank you for sharing your experience with us. We're glad you appreciated the coffee and the hot tub during your stay. These amenities are just a couple of the features we offer to ensure our guests have a comfortable and relaxing time. We hope your anniversary celebration was memorable, and we look forward to welcoming you back for future special occasions or getaways.
Eldorado Resort Casino has a 3.9 star rating with 24,284 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.