This profile has been claimed by the business owner or representative.
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We had a problem with heat in our room the first night, we called maintenance and a tech was there in 10 minutes and the problem resolved. The room was excellent, the maid service also excellent. Really enjoyed our stay and will do it again.
Business response:
We are delighted to hear about our team's quick response to the heating issue you experienced on your first night. It's wonderful to know that our maintenance technician arrived promptly and resolved the problem within 10 minutes. We're thrilled that you found the room to be excellent and that our maid service met your expectations. Your positive feedback about these aspects of your stay is greatly appreciated. We're so glad you really enjoyed your time with us, and we look forward to welcoming you back for another stay at E... read more
5 stars
Business response:
Thank you for taking the time to share your 5-star review! We are delighted to hear about your positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back again in the future.
Close to downtown shopping and restaurants
Business response:
We deeply cherish your feedback on the proximity of our hotel to downtown shopping and restaurants. It's wonderful to hear that you found our location convenient for exploring the area. Thank you for taking the time to reach out and share your experience with us. We appreciate your choice to stay with us and hope you enjoyed your visit.
Clean and comfortablr
Business response:
We sincerely value your feedback. Clean and comfortable accommodations are our top priorities. Thank you for sharing your experience with us.
Hotel stay was excellent, very clean and quiet
Business response:
Your feedback is incredibly valuable to us, and we sincerely appreciate you taking the time to share your thoughts. We deeply respect your experience at Eldorado Resort Casino and are delighted to hear that you found your stay to be excellent. It's wonderful to know that you enjoyed the cleanliness and quiet atmosphere of our hotel. Thank you for sharing your positive stay with us. We hope to have the pleasure of welcoming you back in the future.
All of the staff were so friendly and helpful. They obviously care about their clients and it shows. Really enjoyed my stay and already planning my next visit.
Business response:
Thank you so much for your wonderful review. We're delighted to hear that you enjoyed your stay at Eldorado Resort Casino. It's especially gratifying to know that our staff's friendliness and helpfulness made such a positive impression on you. We take great pride in ensuring our guests have a memorable experience, and it's rewarding to know we succeeded in your case. We're thrilled that you're already planning your next visit, and we look forward to welcoming you back soon!
Clean
Business response:
We appreciate you taking the time to share your feedback. It's wonderful to hear that you found our resort casino to be clean.
The hotel was very clean and you could walk across the sky ways to different hotels such as The Silver Legacy and Circus Circus. I would stay again.
Business response:
We are delighted to hear that you found the hotel very clean and enjoyed the convenience of walking to nearby hotels. Thank you for sharing your experience!
Eldorado Resort Casino has a 4.1 star rating with 24,632 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.