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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room was clean, and customer service was excellent.
Easy, quick check in even though I arrived very late.
Business response:
Thank you for sharing your positive experience with us. We deeply respect your feedback.
It was a lot different food options
Business response:
We're utterly delighted to hear you enjoyed the different food options at Eldorado Resort Casino. Our culinary team works hard to provide a diverse array of choices for our guests, and we're pleased that this variety met your expectations. Thank you for sharing your experience with us. We hope you had the opportunity to try several of our offerings during your stay.
The smoke from the casino was not being ventilated well enough. Even with a non smoking room it was present and effecting our experience.
Business response:
We sincerely regret the inconvenience caused by the ventilation issue. Thank you for your feedback.
We arrived 15 minutes before check in time. We were told if we wanted to check in early it would be an additional $39,00.
Business response:
We appreciate your feedback and understand your disappointment. Thank you for taking the time to share your experience.
Great place to stay
Business response:
We're overjoyed to hear that you had a great stay at Eldorado Resort Casino. Thank you for sharing your experience with us!
Property is old and outdated. Staff was not very friendly.
Business response:
We sincerely regret any inconvenience caused. Your feedback is highly valued and we appreciate you taking the time to share your thoughts.
Business response:
We're overjoyed to hear about your experience at Eldorado Resort Casino. Thank you immensely for your feedback.
I was disappointed will Luxury room.
Business response:
Your feedback is highly valued, and we sincerely appreciate you sharing your experience with us regarding our Luxury room. We're sorry to hear that it didn't meet your expectations. Your input is important to us as it helps us identify areas where we can improve our services and guest experience. Thank you for taking the time to provide this feedback.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,500 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.