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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Good Room was old and tired. Shower in tub was not handicapped. It was a handicapped room. Good location. Beds and pillows were awesome
Business response:
Thank you for taking the time to share your feedback with us, Cynthia. We have carefully noted your comments regarding the room and shower experience. We sincerely regret that the room felt old and tired, and we are especially sorry to hear that the shower in the tub did not meet the accessibility needs expected of a handicapped room. We understand how important it is for a designated handicapped room to be fully equipped with the appropriate accessibility features, and we apologize that this fell short of your expectations ... read more
Exceptional
Nice place to stay Nothing Very nice people
Business response:
Thank you so much for your wonderful feedback, Deborah! We're truly thrilled to hear that you enjoyed your stay with us and found our team to be welcoming and pleasant. It means a great deal to us to know that both the place and our people left a positive impression on you. We hope to have the pleasure of welcoming you back again soon!
Exceptional
Great value while in Reno Smoke walking thru the casino Roxy is an excellent restaurant!
Business response:
Thank you for taking the time to share your experience with us, Robert! We're so glad to hear that you found great value during your stay in Reno, and we truly appreciate your kind words about Roxy restaurant — we'll be sure to pass along your compliments to the team there! We are sorry to hear that the smoke in the casino was an inconvenience during your visit, and we understand how that can be bothersome. We hope that despite that, the overall value of your stay and your dining experience at Roxy made your time in Reno a m... read more
Good Já merecia uma renovação, apesar de confortável sentimos que estamos num hotel “antigo” Boa localização, cama confortável.
Business response:
Agradecemos por dedicar seu tempo para compartilhar seu feedback conosco, Vanessa. Ficamos muito felizes em saber que você achou a cama confortável e gostou da nossa ótima localização. Também levamos em consideração seus comentários sobre a atmosfera geral do hotel e entendemos que você sentiu que a propriedade poderia se beneficiar de uma modernização. Suas observações sobre o hotel parecer um pouco antiquado foram devidamente anotadas e agradecemos por nos alertar sobre isso. Esperamos que, apesar disso, a cama confortável... read more
Exceptional
I would recommend to others. HVAC was not adjustable. It was either stuffy in the room or very cold with the AC on low. Great location, friendly staff & lots of variety at the hotel…gaming, shows, lots of food options.
Business response:
Your thoughts are truly important to us, Dave, and we sincerely appreciate you taking the time to share your experience! We deeply regret that the HVAC system was not adjustable during your stay, and we understand how uncomfortable it can be when the room temperature isn't quite right — whether too stuffy or too cold. We are sorry that this impacted your overall comfort. On a brighter note, we are so happy to hear that you enjoyed our great location, the friendliness of our staff, and the wide variety of offerings we have av... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,088 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.