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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Good
Good Shuttle service Clean my room daily
Good
Decent. There shouldn’t be a fee for early check in. Either you can check in early, or you can’t. Trust that guests will be spending a bunch of money in your casino- don’t nickel and dime the room fees. Location
Very Good
Graat Nothing all it’s good I liked all , it’s beautiful
Business response:
Thanks a million for the lovely feedback, Maria! We’re so delighted you enjoyed your entire stay and found it all so beautiful. It truly means the world to us that you had such a fantastic time. We look forward to hosting you again very soon!
No está mal, pero esperaba algo mejor. La habitación no era como la de la foto, era vieja y los pasillos huelen a pipí. El personal, Dennis es una persona muy atenta y servicial, es amable y explica bien.
Business response:
Gracias por compartir tus impresiones, Angel. Agradecemos mucho tu opinión y queremos que sepas que la tenemos muy en cuenta. Sentimos mucho que la habitación no se pareciera a las fotos; entendemos perfectamente tu decepción. También lamentamos el estado de la habitación y los olores del pasillo, ya que no es la experiencia de calidad que buscamos ofrecer. Por otro lado, nos alegra mucho que Dennis haya causado tan buena impresión. Nos complace saber que su ayuda y su comunicación clara fueron tan importantes, y sin duda le... read more
Pleasant The beds were totally uncomfortable The friendly staff
Business response:
Thank you for taking the time to share your experience with us. We are truly disappointed to hear that the beds were totally uncomfortable during your stay, as we want all our guests to have a restful and pleasant experience. We sincerely apologize for the inconvenience this may have caused you. On a brighter note, we genuinely appreciate your kind words about our friendly staff, as they work hard to ensure every guest feels welcomed and well taken care of. It is wonderful to know that their efforts made a positive impressio... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,199 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.