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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The room, the bed, the staff was wonderful, however finding food at 11:30 in the morning was impossible. Nothing was open No one was open. We kept on being told to try over there or go down there
Business response:
We are happy to hear you enjoyed the room and staff! We understand your frustration with food availability and will address this concern.
Staff
Business response:
We appreciate your input regarding our staff. Your feedback helps us continue improving our service standards.
Great hospitality very helpful and friendly people
Business response:
We are delighted to hear about your positive experience with our hospitality and friendly team members!
Thank you!
Business response:
We are honored to receive your kind words, Michelle! Your gratitude means everything to our team.
Business response:
We appreciate your input and value your experience at Eldorado Resort Casino. Your thoughts are important to us.
Good
Business response:
We are happy to hear you had a good experience at Eldorado Resort Casino. Thank you for choosing us!
Very lively place with many great food options and games to play.
Business response:
We are delighted to hear you enjoyed our lively atmosphere, great food options, and games!
Nice place.
Business response:
We are delighted to hear you enjoyed our place, Lauren! Your kind words mean a lot to us.
Room seemed very clean; staff were helpful for what we needed, but nothing stellar. Except for the Asian woman serving at the coffee and pastry counter near the lobby in the mezzanine. This was Thursday morning 10/23, around 9am— she was amazing, friendly, and went above and beyond. She deserves to be recognized for exceptional service! Also, the elevators for getting to the parking levels was malfunctioning.
Business response:
We are delighted to hear about your positive experience with our coffee counter staff member. We will ensure she receives recognition for her exceptional service. Thank you for noting the elevator issue.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,284 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.