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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Muy agradable todo
Business response:
¡Gracias por tu reseña! ¡Nos alegra que te haya gustado todo! ¡Esperamos verte de nuevo pronto!
The bathtub/shower didn't drain properly. Standing water. Hair in the bathroom Beat up old furniture
Business response:
Thank you for staying with us and leaving a review! We've noted your feedback regarding the state of the bathroom, including the tub/shower, hair, and water. We've also noted your comments towards the furniture. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
great service
Business response:
Thank you for your review! We’re glad you enjoyed your stay. We hope to see you again soon.
Room was large nice view but needs updating. Getting into jacuzzi an adventure no steps to get in and did not drain well. Hotel needs makeover and updating feels like in the 1980 atmosphere/ theme. Location close to the events center.
Business response:
Thank you for staying with us and leaving a review! We appreciate your comments on the room and our location. We're pleased to hear you were happy about how close we are to the events center. We also note your feedback regarding the jacuzzi and its drainage, and the overall state of the hotel and casino. Your detailed feedback helps us identify areas where we need to improve to better serve our guests in the future. Thank you. :)
Nice place to visit and clean
Business response:
Thank you for your rating! We’re glad you enjoyed your stay. It's great to hear you found our hotel and casino nice and clean! We hope to see you again soon.
The room was comfortable but the cleaning is not great. There was old food on the counter and the toilet had not been cleaned and was definitely in need of it. Other than that everything else was great.
Business response:
Please accept our apologies for any negative experience you had at our casino and hotel. Your feedback towards the cleanliness and state of your room helps us improve our guest’s experience. We appreciate your comments towards the comfortability of the room. Thank you for the review!
Room was ok. Looks old and worn out. We had to ask for clean eating utensils three times as there was food still on them. We finally used a clean spoon to eat our breakfast.
The parking garage elevator didn’t work. My disabled husband had to walk down 6 flights of stairs
Sheets were scratchy, only had 2 pillows per bed and AC did not work well. Carpet is old, really need to update.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,519 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.