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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Wonderful
Wonderful
Wonderful
Staff was great, stay in room was below par. Room was small and view was not good. The sinks did not drain or drained very slow. Pictures on the internet did not match with the room we were given. The choices of places to eat. I think it was a good idea to have three different Casinos connected for more choices.
Exceptional
It would’ve been great if the AC worked properly. Despite having the AC set to cool, the room was warmer than the hallway and made for an uncomfortable stay. Location, being in The Row. I tried the other 2 locations already and decided to try the Eldorado.
Pleasant Room service not that good food was very cold when it arrived with no way to reheat it
Business response:
We regret to learn about the cold food, Pearson. We sincerely apologize for the disappointing room service experience you had during your stay with us. It is certainly not the standard we aim to provide, and we completely understand how frustrating it must have been to receive cold food with no means to reheat it. We appreciate you taking the time to share your feedback with us, as it helps us identify areas where we need to improve. We hope that despite this experience, you will consider giving us another opportunity to pro... read more
Comfortable enough for convenience and length of stay Bathroom shower handle and sink handles were damaged to where hot and cold didn’t work properly Convenient to bowling center which was purpose of trip
Business response:
We are ecstatic to hear that the stay was convenient for your bowling trip and that our location served its purpose well! We sincerely regret that the bathroom fixture issues, particularly the damaged shower handle and sink handles affecting the hot and cold water functionality, had an impact on your overall comfort during your stay. We understand how important properly functioning bathroom amenities are to a comfortable experience, and we are truly sorry that this fell short of expectations. Your feedback is incredibly valu... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 3.9 star rating with 24,268 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.