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Elephant Insurance

4.8
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About this business

Elephant Insurance is an auto insurance company that provides consumers with the tools and advice they need to buy and use auto insurance. Elephant is known for its customer focus, innovative pricing, and inclusive work culture. Headquartered in Richmond, Virginia, Elephant is a wholly owned subsidiary of Admiral Group, plc., a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and millions of customers worldwide. Elephant is a certified as a Great Place to Work®. 

Location details

8801 Park Central Drive, Richmond, VA, 23227, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.83,134 reviews
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Deneen G.'s profile image
Deneen G. 
on Birdeye

a year ago

Customer service was wonderful really helpful and very professional 

Business response:

Thank you so much for your review. We really appreciate you. -Jamie  

Kenny P.'s profile image
Kenny P. 
on Birdeye

a year ago

We've been with Elephant for years, and don't plan on going anywhere! 5 stars! 

Business response:

Thank you for taking the time out of your day to review Elephant. -Jamie  

Christopher D.'s profile image
Christopher D. 
on Birdeye

a year ago

Deja did an excellent job of making sure my claim went as smoothly as possible. 

Business response:

Hi, We appreciate that you took the time to make us aware of your positive experience. We have forwarded this feedback to Deja’s Supervisor so that they are aware of the great customer service (he/she) provided. We appreciate your time. Have a great rest of your day. -Jamie 

BEATRICE H.'s profile image
BEATRICE H. 
on Birdeye

a year ago

Very helpful. Thank you 

Business response:

Thank you for your review. WOW! 5 stars! Have a nice rest of your day. -Jamie  

Delbert S.'s profile image
Delbert S. 
on Birdeye

5 years ago

Experience was outstanding. 

Business response:

Hi Delbert, Thank you for taking the time to review our company and for your kind words. We hope you have a wonderful day. -Jamie 

Helen M.'s profile image
Helen M. 
on Birdeye

6 years ago

Continue your excellent service that I received on my first call 

Sylvia R.'s profile image
Sylvia R. 
on Birdeye

6 years ago

Just communicating, helps! 

Daniel V.'s profile image
Daniel V. 
on Birdeye

6 years ago

Very helpful 

Teresa T.'s profile image
Teresa T. 
on Birdeye

6 years ago

To make sure you have yt u 

Frequently asked questions about Elephant Insurance

How is Elephant Insurance rated?

Elephant Insurance has a 4.8 star rating with 3,134 reviews. 

When is Elephant Insurance open?

Elephant Insurance is closed now. It will open on Friday at 8:00 a.m.