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Elephant Insurance is an auto insurance company that provides consumers with the tools and advice they need to buy and use auto insurance. Elephant is known for its customer focus, innovative pricing, and inclusive work culture. Headquartered in Richmond, Virginia, Elephant is a wholly owned subsidiary of Admiral Group, plc., a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and millions of customers worldwide. Elephant is a certified as a Great Place to Work®.
8801 Park Central Drive, Richmond, VA, 23227, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Been a client for Elephant insurance for long years, best insurance with instant customer care and nice service representatives, Liz did a great job adding my son to my insurance policy she is the BEST.
Business response:
Lara, thanks a ton for your 5-star review! We're delighted to know that you're pleased with our services. Your support motivates us to keep up the great work!
Customer service was wonderful really helpful and very professional
Business response:
Thank you so much for your review. We really appreciate you. -Jamie
We've been with Elephant for years, and don't plan on going anywhere! 5 stars!
Business response:
Thank you for taking the time out of your day to review Elephant. -Jamie
Deja did an excellent job of making sure my claim went as smoothly as possible.
Business response:
Hi, We appreciate that you took the time to make us aware of your positive experience. We have forwarded this feedback to Deja’s Supervisor so that they are aware of the great customer service (he/she) provided. We appreciate your time. Have a great rest of your day. -Jamie
Very helpful. Thank you
Business response:
Thank you for your review. WOW! 5 stars! Have a nice rest of your day. -Jamie
Experience was outstanding.
Business response:
Hi Delbert, Thank you for taking the time to review our company and for your kind words. We hope you have a wonderful day. -Jamie
Continue your excellent service that I received on my first call
Just communicating, helps!
Very helpful
Elephant Insurance has a 4.8 star rating with 3,253 reviews.
Elephant Insurance is closed now. It will open tomorrow at 8:00 a.m.