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Elephant Insurance
- Insurance
- Richmond, VA
About this business
Elephant Insurance is an auto insurance company that provides consumers with the tools and advice they need to buy and use auto insurance. Elephant is known for its customer focus, innovative pricing, and inclusive work culture. Headquartered in Richmond, Virginia, Elephant is a wholly owned subsidiary of Admiral Group, plc., a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and millions of customers worldwide. Elephant is a certified as a Great Place to Work®.
Location details
8801 Park Central Drive, Richmond, VA, 23227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service!!! Best call ever made! Great changing from *******!!!
Great customer service fast easy quotes I saved alot switching my auto insurance
I have been with Elephant for a good while. The customer service response times have been reasonable. For whatever reason, when I moved to a state with a cheaper policy, I was charged the 6-month rate rather than credited the calculated difference for my already paid biannual premium. I called Elephant & was told my refund along with the funds that were to be credited to me would be processed. Hopefully it will be. Regardless, the charge error was an inconvenience.
Great company that has never dropped me even after numerous car accidents and having one vehicle stolen. Glad that Elephant insurance shows its loyalty to ******** residents.
Great Price, Great website, Great Product, Great people! :) I have been a customer with them for a while and truly appreciate the service.
This review is only based on my experience obtaining a quote from Elephant Insurance, and, consequently, obtaining auto and home insurance from them. Everything was explained in thorough detail, and, as I ask a lot of questions, I can honestly say the entire process was was extremely smooth and painless. I had done my research through Everquote, and I can say this is the way to go if you want to thoroughly know what you are paying for and how much you are paying for it. The agent I worked with, Alan R***, was extremely knowl... read more
Customer service was fabulous! They went as far as explaining why my rate would be higher and what I could do to lower it. I had to make a few calls to Lexis N**** to have my driving record corrected which took about a week. After the correction my rate decreased by $*** per month. So thankful that customer service cared enough to help me and obtain me as a customer!
I have just signed up and so far so good. Just to point out that they’re quoted prices are good for a year unlike the rest of the Insurance companies they renew the quotes every six months and in my experience each time they renew is when they jack the prices up regardless if you had a claim or not!!
Excellent access and cooperation. Non judgemental and desires to work with client.
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 3,965 reviews.
When is Elephant Insurance open?
Elephant Insurance is closed now. It will open tomorrow at 8:00 a.m.