Elephant Insurance

Name: Elephant Insurance
Address: 9950 Mayland Dr, Henrico, VA, 23233, US
Telephone: (877) 218-7865
Price range: $$
Rating: 4.8

4.8

★★

2651 reviews

|Insurance|Henrico, VA 23233 United States

9950 Mayland Dr, Henrico, VA 23233 United States

(877) 218-7865

https://www.elephant.com/

Auto Insurance, Life Insurance

Closed now

About

Elephant Insurance is a customer-centric direct insurer headquartered in Richmond, Virginia. Founded in 2009, Elephant is a subsidiary of Admiral Group plc, a FTSE 100 company and one of the U.K.’s leading insurers with a presence in eight countries and over 6 million customers worldwide.

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4.8

★★

2,651 reviews

5★2,306

4★271

3★72

2★1

1★1

Reviews(86)

Google Reviews(2565)

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Featured

Deneen G. on Birdeye

★★

6 months ago

Customer service was wonderful really helpful and very professional

Business Response:

Thank you so much for your review. We really appreciate you. -Jamie

Kenny P. on Birdeye

★★

6 months ago

We've been with Elephant for years, and don't plan on going anywhere! 5 stars!

Business Response:

Thank you for taking the time out of your day to review Elephant. -Jamie

Christopher D. on Birdeye

★★

6 months ago

Deja did an excellent job of making sure my claim went as smoothly as possible.

Business Response:

Hi, We appreciate that you took the time to make us aware of your positive experience. We have forwarded this feedback to Deja’s Supervisor so that they are aware of the great customer service (he/she) provided. We appreciate your time. Have a great rest of your day. -Jamie

BEATRICE H. on Birdeye

★★

6 months ago

Very helpful. Thank you

Business Response:

Thank you for your review. WOW! 5 stars! Have a nice rest of your day. -Jamie

A S on BBB

★★

3 years ago

Great Price, Great website, Great Product, Great people! :) I have been a customer with them for a while and truly appreciate the service.

Delbert S. on Birdeye

★★

4 years ago

Experience was outstanding.

Business Response:

Hi Delbert, Thank you for taking the time to review our company and for your kind words. We hope you have a wonderful day. -Jamie

Gale on BBB

★★

4 years ago

This review is only based on my experience obtaining a quote from Elephant Insurance, and, consequently, obtaining auto and home insurance from them. Everything was explained in thorough detail, and, as I ask a lot of questions, I can honestly say the entire process was was extremely smooth and painless. I had done my research through Everquote, and I can say this is the way to go if you want to thoroughly know what you are paying for and how much you are paying for it. The agent I worked with, Alan R***, was extremely knowledgeable, helpful and pleasant.

Bridgett West on BBB

★★

4 years ago

Customer service was fabulous! They went as far as explaining why my rate would be higher and what I could do to lower it. I had to make a few calls to Lexis N**** to have my driving record corrected which took about a week. After the correction my rate decreased by $*** per month. So thankful that customer service cared enough to help me and obtain me as a customer!

MELINA on BBB

★★

4 years ago

I have just signed up and so far so good. Just to point out that they’re quoted prices are good for a year unlike the rest of the Insurance companies they renew the quotes every six months and in my experience each time they renew is when they jack the prices up regardless if you had a claim or not!!