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Elephant Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have always had great experiences with Elephant Insurance. The staff are so friendly and helpful, and the phone hold times are low. I had to file a car insurance claim last year, Elephant took care of me. I could not he happier with the service I received. The claims agent was so helpful and genuinely cared about my claim. I would recommend Elephant to anyone! Plus they always have the lowest prices.
I like the easy of process and competitive rates
Amazing staff!! Always so helpful each time I call and great attitudes!!!
The gentleman I started my new insurance policy was very patient, kind & helpful. He was able to answer all my questions. Thank you!
good people
good people
A wonderful insurance company to have for all of your needs. Even offers a lawyer for all issues. Worth the money and a pleasant customer service experience. Had ***** and all other major insurance carriers, ELEPHANT has them BEAT!
They canceled my insurance because they didn't feel like the documents I provided for proof of address was up to their standards. I provided my property tax with my name and address I provided a lease but because it wasn't through a actual company and through family because that's how I live it wasn't good enough. I offered to send in my real ID which I had just received but that also was not enough evidence for them.
Absolutly horrible. will not pay for wheel or windshield and fought on everything. been 3 weeks and my car just got approved to get work done. the second they are done leaving. they are cheap and i guess you get what you pay for
Business response:
Were sorry to hear about your frustration and understand that repair and claims experiences can feel different for each customer. Your feedback is important to us, and wed like the opportunity to review your situation in detail. Please contact our claims support team at ************ MondayFriday, 8 a.m.6 p.m EST. so we can assist you directly. We appreciate you taking the time to share your concerns. - JT
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 4,064 reviews.
When is Elephant Insurance open?
Elephant Insurance is open now. It will close at 6:00 p.m.