This profile has been claimed by the business owner or representative.
Elephant Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was with elephant for about ten years and my wife as well. I had one vehicle insured my wife had two. I just recently paid my six month premium at the end of May 2023 and my payment was $290. Less than two weeks later I got rid of my car I had insured because I recently purchased another car. So I called elephant to transfer the $290 on to my current car and they told me they couldn't insured my car because it had a rebuilt title. So I said cool refund me back my money for the payment I just made and I'll take my business ... read more
I was rear ended by a driver that has Elephant Insurance in an at fault state, meaning, his insurance pays. Because he does not answer the phone when they call him and he doesnt call them back, they will not cover repairs to my car. I needed to put this through my own insurance to get coverage. This company is fraudulent.
This has been the worse experience. Im looking to go somewhere else my car was damaged and finding someone to fix it is crazy because everyone dont except elephant. The adjuster that helps you doesnt do anything they act like they dont know what they are doing they only have one rental place its such an inconvenience.. Im switching back to Allstate I never had this problem with I eater pay more than to deal with this
Hello! My name is *****. im also disabled, (hearing impaired) After Being with this company 6 years no accidents no speeding tickets no nothing. I moved from NO VA to a smaller area less crowded about less than 8k people live here. My insurance went down when i moved here along with the yearly drop for having a clean record. They also didnt realize until years later that i am a female so i was already being charged more because they somehow thought i was a male? I didn't know there was a price difference between the?This yea... read more
By far the worst experience I have ever had. I was told I would have to file under collision despite having uninsured motorist and paying every month for them to protect me in a situation like this. I was hit as I was inside my sons school dropping him off so not even near the vehicle, told I was lying about what happened. Employees Made multiple promises none of which were kept. Tried to contact my adjusters manager multiple times and never heard back. (****) my adjuster spoke with me twice through the entire process and di... read more
In 2018 I found a better rate with another company and called Elephant to cancel my policy with them. Before hanging up I verified with the agent I was no longer staying with their company and canceling everything. A year later my credit report says I owe them over $400 in delinquent payments. FALSE. I disputed this and they said I still owed them. I've been trying to get it resolved since with no luck. Every month like clockwork they report it as still being active and it's not helping my credit at all.
Elephant insurance is just what all these other reviews say, THE WORST, TERRIBLE, SCAM ARTISTS. Their policy holder hit my car and took off! I had to find her! Only because the establishment across the street from where my car was hit had cameras, and I had the part she left behind and I'm relentless did I find her. She tried to tell me some BS story.So not only did she hit my car she had no intention of taking responsibility for hitting my car. I called Elephant and spoke to a different person each time I called, no one EVE... read more
Got into a wreck and havent had my car for two months. The insurance company went back and forth with the repair shop and didnt even communicate with me. They are very negligent when it comes to communicating. Long story short, they are cheap and screwed me over. I have full coverage and they should have covered all of the damages.
I had elephant Insurance for years. No accidents, tickets, or claims. A few months after they raised my premiums, I canceled my account instead of auto renewing my policy like every other year. They didn't mail me or call me, I found out about their cancelation policy by them taking it out of my account 30+ days after I canceled my policy. I called them. They said it's written into the policy. I asked what page. They then said it is a written page they read when you call to make a payment. I was on auto pay, didn't call to m... read more
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 4,008 reviews.
When is Elephant Insurance open?
Elephant Insurance is open now. It will close at 6:00 p.m.