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Elephant Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Platinum members here! Or should I say we were, Been with them a long time really no issues till now. My wife and I both are 48 yrs old with no driving issues seen our rate go from ~$450 to ~$823 as recent as (July to August 2023) for no reason. Called to ask what the big change was and the representative stated insurance was going up everywhere and tried to see about lowering it but eventually that was the best they can do. Even looked at raising our deductible from $500 to $2500 (really) who wants to do that. However, that... read more
Elephant Insurance is not offering insurance coverage on Hyundais or KIas even if they have the push button start. The theft issue is tied to the key ignition vehicles only. This should coverage should not be banned to push start vehicles and limits the options we have for coverage. I will not be using Elephant in the future even after we no longer own this car and will be sure to post this everywhere possible so others are aware of how difficult Elephant Insurance is to work with as an insurer.
As a former claims adjuster with this company I can tell you if you have a claim? Get your states department of insurance involved at once! The process is slow and may take a while to get any estimates or supplements. Furthermore if you have rental coverage of the adjuster isnt following the claim close enough, and considering they are overwhelmed with claims do they arent, your rental will end prior to your car being repaired. If yo have Elephant, switch at once. If *********************** is the manager to your adjuster an... read more
Ive been waiting for a check for damage on my car since 2019, since that time Ive changed insurance companies because of the service Ive had additional damage to my car the current insurance has already paid per the agreement with elephant they would pay the rest, its been just about two months and still no check Im being told that its an issue with the system and they are waiting on the i t department I spoke with ***** through email and by phone
I was with elephant for about ten years and my wife as well. I had one vehicle insured my wife had two. I just recently paid my six month premium at the end of May 2023 and my payment was $290. Less than two weeks later I got rid of my car I had insured because I recently purchased another car. So I called elephant to transfer the $290 on to my current car and they told me they couldn't insured my car because it had a rebuilt title. So I said cool refund me back my money for the payment I just made and I'll take my business ... read more
I was rear ended by a driver that has Elephant Insurance in an at fault state, meaning, his insurance pays. Because he does not answer the phone when they call him and he doesnt call them back, they will not cover repairs to my car. I needed to put this through my own insurance to get coverage. This company is fraudulent.
This has been the worse experience. Im looking to go somewhere else my car was damaged and finding someone to fix it is crazy because everyone dont except elephant. The adjuster that helps you doesnt do anything they act like they dont know what they are doing they only have one rental place its such an inconvenience.. Im switching back to Allstate I never had this problem with I eater pay more than to deal with this
Hello! My name is *****. im also disabled, (hearing impaired) After Being with this company 6 years no accidents no speeding tickets no nothing. I moved from NO VA to a smaller area less crowded about less than 8k people live here. My insurance went down when i moved here along with the yearly drop for having a clean record. They also didnt realize until years later that i am a female so i was already being charged more because they somehow thought i was a male? I didn't know there was a price difference between the?This yea... read more
By far the worst experience I have ever had. I was told I would have to file under collision despite having uninsured motorist and paying every month for them to protect me in a situation like this. I was hit as I was inside my sons school dropping him off so not even near the vehicle, told I was lying about what happened. Employees Made multiple promises none of which were kept. Tried to contact my adjusters manager multiple times and never heard back. (****) my adjuster spoke with me twice through the entire process and di... read more
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 4,021 reviews.
When is Elephant Insurance open?
Elephant Insurance is open now. It will close at 6:00 p.m.