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Elephant Insurance
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was wrongly charged for prorated days of insurance. I have sent a complaint to this company since October 1 with no response
Sleezy insurance if you arent their insured and they are at fault!
This is a fraudulent company. They auto debt customer accounts tacking on innumerable fees. I called twice to remove the auto debt and was told I cannot. Then another rep assured it was removed; however, they continued to auto debt my credit card. I tried to access the account and repeatedly received "the acct number isnt recgnized." I called a rep and was told it has been corrected. Lies!! I finally canceled my debt card wirh my bank to which I never had to do in more than 10 years. This company is FRAUD. CANCEL YOUR POLICY... read more
First and foremost, I believe that Elephant insurance engaged in deceptive practices that misled me into agreeing to terms and conditions that were not adequately explained or disclosed.Furthermore, the conduct of Supervisor ******, [Representative ******], [****], and [**** ****] during my interactions with them was highly unprofessional and disrespectful. They displayed a lack of empathy and failed to address my concerns in a timely and effective manner. Instead, they dismissed my inquiries and provided misleading informat... read more
One of there insurers hit me from behind March ******************************************************************* my arm and my son had an lumber strain injury they only offered us 750 a piece I took the 750 but Ive gotten an lawyer and Im gonna proceed with an lawsuit because the pain in my arm is unbearable this insurance company is not good
I was given a fee after canceling my services, because I did not want to leave my card on file. My bill was up-to-date and yet because I did not feel comfortable with my card being on their files after my service was ended ! I was told I get a fee because I dont want to leave my card on file so, in other words, in case of fee is incurred, which legally I should be allowed 30 days to pay. I received a fee because they didnt want to allow me those 30 days to pay. Keep in mind, I was not behind nor have I ever paid late and hav... read more
Horrible. I made a horrible mistake getting insured with them. I had someone hit my car and run. My limit for uninsured property damages was 50k. They are refusing to pay the 16k for repairs, covering 12k and leaving me with the rest of the bill. Ive never experienced this with other insurance companies. Ive learners my ******* Buyer beware of Elephant products/insurance.
Been with them for for 4 years my car was hit nov 15 2023, so this is the 1st claim I have filed with them My car still is not fixed I go today to get my rental and the rental was cancelled. Last week they told us to wait for the rental place to call us but never got a call, so this week we get a call, set up rental just to find out it's been cancelled. I'm switching
I got in an accident last year that was not my fault and they charged me $100 more per month because of it. Then when my policy was set to renew this January they told me I now had to pay $700+ per month! This is my only accident on record and I have never had a ticket. DO NOT USE THIS COMPANY. They are criminal. Progressive offered me the same coverage for $250/month. Elephant customer service and claims is abhorrent as well. Absolutely 0 communication and you can never actually get ahold of your claims adjuster until they ... read more
Frequently asked questions about Elephant Insurance
How is Elephant Insurance rated?
Elephant Insurance has a 4 star rating with 4,033 reviews.
When is Elephant Insurance open?
Elephant Insurance is closed now. It will open on Monday at 8:00 a.m.