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Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs.
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Embrace Pet insurance has educated, friendly staff, stellar customer service.
Business response:
Thank you very much for your kind words! If you have any questions and/or concerns, please do not hesitate to ask! Sincerely, Steffani ******* RVT Senior Lead Claims Adjuster
Embrace is very professional, very fair in their premiums, and staff is extremely knowledgeable and always ready to give expert guidance.
Business response:
We appreciate the kind words you provided, we strive to go above and beyond and help our customers. If you have any questions and/or concerns, please let us know! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster
Embrace is a very good insurance plan. They respond quickly and are fair and consistent.
Business response:
I am so glad to hear that you are happy with your Embrace policy. If you have any questions, please be sure to let us know! Sincerely, Steffani ******
Appears to be a very helpful pet insurance business. So far I am very pleased with their customer service.
Business response:
Thank you very much for your kind words! If you have any questions or we can help in any way, please let us know! Sincerely, Steffani ******
I woke up w/happy tears today after many HELLISH years. I am so very thankful to 2 AMAZING women Rachel & Brittany w/@EmbracePetIns that went above & beyond for me yesterday and today. Companies really should follow their model, when cust. service means CUSTOMER??SERVICE! If you or anyone needs affordable health insurance for your fur baby or fur babies #EmbracePetInsurance is the way to go. ?? So extremely thankful for their speed and ability to understand me and try to help me as they could, in a time when it feels like I ... read more
Business response:
Thank you so much *******I will pass on your amazing words to Rachel and Brittany :-) Jenna ****** Director of Claims Embrace Pet Insurance
I absolutely love Embrace Pet Insurance. I am so glad that I got this pet insurance on my golden retriever as soon as I adopted him. He was healthy and happy until he developed epilepsy at the age of 3. Embrace has allowed our family to be at ease when it comes to spending money on my dog's treatment. It's highly affordable for the value it provides. Plus, the company's customer service is ABOVE AND BEYOND what I could even dream of. From chat support to phone calls with such kind human beings, I couldn't praise them more. I... read more
I have been using the company for about a year now and have not had an issue. Every time I need their help they are there. I will keep them for the time being.
Wow, I'm shocked at the negative reviews. Are we talking about the same company here?? It kind of makes me wonder. My experience is exactly opposite of these negative complaints. They have covered all my claims very quickly. Submitting a claim is a breeze online. Every time I have called I get a person on the phone almost immediately without wait. They are extremely helpful. There is nothing at all for me to complain about.
Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews.
Embrace Pet Insurance is open now. It will close at 8:00 p.m.