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Embrace Pet Insurance

3.9

About this business

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.913,871 reviews
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Elena E's profile image
Elena E 
3 years ago

Best cover best service the highest cover for wellness best then any other pets insurance !! 

Business response:

This is so great to hear! Thank you! 

Michelle S's profile image
Michelle S 
3 years ago

Stephanie was knowledgeable and easy to talk to. Wonderful customer service. Very happy with chosen plan. 

Business response:

Thank you very much for your kind words! 

William R's profile image
William R 
3 years ago

Embrace is absolutely the best pet insurance you can buy the service is great you get all the answers to your questions when you hang up the phone you are totally up-to-date and satisfied I thank Britney for being the bright star in her service. 

Ruth L's profile image
Ruth L 
3 years ago

My agent Katie was easy to talk to , I’m a senior and she said she can help me with any questions I may have at anytime and gave me her direct number. Thxs ****** 

Noel C's profile image
Noel C 
3 years ago

I always have excellent service from Embrace customer support who clearly explain the process of filing a new claim. Embrace always pays my claims promptly and accurately. The customer support representatives are always warm, friendly, articulate, knowledgeable, and helpful. I don't worry about taking my two dogs to the veterinarian when they are sick or injured because I know we are covered. Getting Embrace Pet Insurance was the best decision I have made for the health of my dogs. Thank you Embrace! Noel C San Jose, CA 

Pamela B.'s profile image
Pamela B. 
3 years ago

So far, I am delighted to have Embrace for my pet’s insurance company. Since I just purchased the policy, I will know more after I have used it this year. But, after reviewing numerous options and other pet insurance programs, I am hopeful that I have chosen the best plan for Bella Rose and me. ?? 

Caprice S's profile image
Caprice S 
3 years ago

Embrace has had excellent customer service. They have paid my claims promptly. I have had both minor and major claims that have been paid. To everyone who has had issues with claims being paid, I would suggest you read your policy thoroughly. If it is a pre-existing condition that was documented by your vet, it will not be covered. Their list of what they will and will not cover is very complete. Your policy will be long and you need to read it. Just because you think something should be covered, doesn't mean it is. It is ju... read more

Ronnie D's profile image
Ronnie D 
3 years ago

Long time customer, have never had an issue with service or claims. Embrace is the best! 

Gina S's profile image
Gina S 
3 years ago

This company is excellent. Priced right and excellent customer service 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 3.9 star rating with 13,871 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is open now. It will close at 8:00 p.m.