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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have had 3 dogs insured with Embrace. Customer service is exemplary. Staff is knowledgeable, professional and pleasant. I highly recommend getting the coverage right away when your dog is a puppy. The claims process is easy and if more information is needed they contact the vet until the claim is complete. Claim reviews are made in a timely manner and explanations of benefits are detailed. Payment is quick. Since we travel, we have peace of mind knowing that we can get vet care for our dogs wherever we are. Great company.
Business response:
We are so glad to hear that you have had a great experience with Embrace. We look forward to helping your furbabies :)
Great company and very helpful1 Our pets are family members as well deserving of the best medical care!
Business response:
Thank you very much for your kind words!
We have been with Embrace for almost 7 years. They have always followed through our claims and provided great customer service.
I think every pet owner should insure their pet with Embrace. I am very happy I am. Great customer service and fast claim review and quick payment.
Business response:
We are so glad to hear that you are happy with your policy! We look forward to helping you with your claims in the future.
We have had several claims with one of our dogs. They have paid for everything. Be sure to get your pet evaluation as a healthy puppy. Great claims representatives very great full. Nancy
Business response:
Thank you very much for your kind words!
The best pet insurance. My dog has had a few surgeries and without Embrace insurance my wallet would be pretty empty. Since she’s only 3 it’s been great because you never know when something might happen.
Business response:
That is so great we were able to help with your pet's treatment. We look forward to helping you in the future!
Excellent Direct Customer Service. Even though they did not fit my needs due to pre existing condition.
Business response:
I apologize that we were unable to fit your needs, but glad to hear that our customer service was great. If we can help with any questions, please let us know!
Embracers are professional and knowledgeable and will help you solve your claim problem,also supportive and friendly
Business response:
Thank you very much for your kind words!
This company exceeded my expectations when my little rescue cat got very sick and died. They were amazing to work with and I have no hesitation in recommending them. Their prices are reasonable and they don’t jerk you around on claims. Excellent!
Business response:
I am sorry to hear about your loss :( It is so great to hear that we were able to help with her treatments before her passing. If we can help with anything, please let us know!
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 13,881 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open at 8:30 a.m.