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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Full transparency, I just signed up today and haven't had to submit a claim so I can't speak to this experience (and hopefully won't ever have to!). My feedback is related to the sign up process. I've contacted a number of companies to do a comparison on the best option. I signed up with Embrace on the spot. The entire phone call I felt like she was listening to my needs and not just going through a script and thinking what she could sell me. I signed up on the spot, despite the fact they weren't the least expensive. I value... read more
Business response:
We are so glad to hear that your sign up process was a positive experience. If you have any questions regarding your policy, please let us know!
Great policy coverage and Timely claims processing. Easy to file claims online.
Embrace Pet Insurance has covered my two sphynx cats for years and has even got me covered when work has required my relocation overseas for extended periods of time. They also work very well with USAA members so this is an additional benefit for USAA members.
Business response:
We are so glad to hear that we were able to assist during your time of need. Thank you very much for your service!
I have had 3 dogs insured with Embrace. Customer service is exemplary. Staff is knowledgeable, professional and pleasant. I highly recommend getting the coverage right away when your dog is a puppy. The claims process is easy and if more information is needed they contact the vet until the claim is complete. Claim reviews are made in a timely manner and explanations of benefits are detailed. Payment is quick. Since we travel, we have peace of mind knowing that we can get vet care for our dogs wherever we are. Great company.
Business response:
We are so glad to hear that you have had a great experience with Embrace. We look forward to helping your furbabies :)
Great company and very helpful1 Our pets are family members as well deserving of the best medical care!
Business response:
Thank you very much for your kind words!
We have been with Embrace for almost 7 years. They have always followed through our claims and provided great customer service.
I think every pet owner should insure their pet with Embrace. I am very happy I am. Great customer service and fast claim review and quick payment.
Business response:
We are so glad to hear that you are happy with your policy! We look forward to helping you with your claims in the future.
We have had several claims with one of our dogs. They have paid for everything. Be sure to get your pet evaluation as a healthy puppy. Great claims representatives very great full. Nancy
Business response:
Thank you very much for your kind words!
The best pet insurance. My dog has had a few surgeries and without Embrace insurance my wallet would be pretty empty. Since she’s only 3 it’s been great because you never know when something might happen.
Business response:
That is so great we were able to help with your pet's treatment. We look forward to helping you in the future!
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 15,275 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open on Monday at 8:30 a.m.