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Embrace Pet Insurance

4.9

About this business

Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs. 

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.99,142 reviews
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Genny R's profile image
Genny R 
2 years ago

I think every pet owner should insure their pet with Embrace. I am very happy I am. Great customer service and fast claim review and quick payment. 

Business response:

We are so glad to hear that you are happy with your policy! We look forward to helping you with your claims in the future. 

Nancy P's profile image
Nancy P 
2 years ago

We have had several claims with one of our dogs. They have paid for everything. Be sure to get your pet evaluation as a healthy puppy. Great claims representatives very great full. Nancy 

Business response:

Thank you very much for your kind words! 

Joan C's profile image
Joan C 
2 years ago

The best pet insurance. My dog has had a few surgeries and without Embrace insurance my wallet would be pretty empty. Since she’s only 3 it’s been great because you never know when something might happen. 

Business response:

That is so great we were able to help with your pet's treatment. We look forward to helping you in the future! 

Ivona B.'s profile image
Ivona B. 
2 years ago

Excellent Direct Customer Service. Even though they did not fit my needs due to pre existing condition. 

Business response:

I apologize that we were unable to fit your needs, but glad to hear that our customer service was great. If we can help with any questions, please let us know! 

Nancy B's profile image
Nancy B 
2 years ago

Embracers are professional and knowledgeable and will help you solve your claim problem,also supportive and friendly 

Business response:

Thank you very much for your kind words! 

Jo H's profile image
Jo H 
2 years ago

This company exceeded my expectations when my little rescue cat got very sick and died. They were amazing to work with and I have no hesitation in recommending them. Their prices are reasonable and they don’t jerk you around on claims. Excellent! 

Business response:

I am sorry to hear about your loss :( It is so great to hear that we were able to help with her treatments before her passing. If we can help with anything, please let us know! 

Marvin T's profile image
Marvin T 
2 years ago

Good customer service with friendly caring people. Thanks, Embrace also quick reimbursement time. 

Business response:

We are so glad to hear that you are happy with your Embrace policy. If you have any questions moving forward, please let us know! 

Christine H.'s profile image
Christine H. 
2 years ago

Set up pet insurance. Representative Julio was very knowledgeable and thorough. All of my questions and concerns were addressed before I inquired about them. NO hard pitch to add other/additional services 

Business response:

We are very glad to hear that all of your questions were answered. If we can help with anything else, please let us know! 

Ramona H's profile image
Ramona H 
2 years ago

Reasonable rates, helpful customer service, and good coverage. I recommend, 

Business response:

Thank you very much! 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is open now. It will close at 8:00 p.m.