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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Embrace has had excellent customer service. They have paid my claims promptly. I have had both minor and major claims that have been paid. To everyone who has had issues with claims being paid, I would suggest you read your policy thoroughly. If it is a pre-existing condition that was documented by your vet, it will not be covered. Their list of what they will and will not cover is very complete. Your policy will be long and you need to read it. Just because you think something should be covered, doesn't mean it is. It is ju... read more
Long time customer, have never had an issue with service or claims. Embrace is the best!
This company is excellent. Priced right and excellent customer service
Embrace is definitely and blessing to have but, falls short, at least for me. While reimbursement is a welcomed visitor. This is little comfort when your pets' life hangs in the balance. Direct payment to the provider should be an option. I get it the provider may not want the extra burden of paperwork. The insured should be able to file to obtain pre_ approval, pay their expected percentage and expect the provider to perform the service and receive payment in the 3-5 days allotted. This to me seems a seemless process. Appar... read more
I have had no problem getting my claims paid. The people are friendly & helpful. I feel secure in knowing if my pet gets sick or injured, I should be able to financially be able to help her heal instead of making the Ultimate Final decision. Thanks for the opportunity to share my 2 year experience. BTW, the first year coverage paid for spaying, tests, inoculations, heart worm & flea & tick meds for the whole year, office visit, and microchipping. Second year annual check up, all tests and inoculations, office visit, nail tri... read more
Embrace has provided superior service cost-effectively. I have had a policy for my last dog and my current dog and would highly recommend them.
I am a veterinary technician and a pre-veterinary student (soon, I will be going to school to become a vet). I have 3 of my cats on an Embrace policy. I do not get a discount, by the way, in case anyone thinks this is rigged since I work in vet med. Two out of three of my cats have some pre-existing conditions. After starting my policy, I have needed to bring them to a vet a few times already for unrelated illnesses (like a UTI which was $500, and then for exercise intolerance which included a $800 bill). I submitted my invo... read more
Great value backed up by terrific service; would recommend to anyone and signed up our new pet dog today!
I was able to afford to give my doggy care when he fell ill thank to their coverage. They are upfront with what is covered. They offer coverage options for up to 15k which quickly add up when the dog is sick and needs assessments, and stay in hospital and meds. Easy to submit claims and claims are processed in few days right into you account. Easy to renew policy. Excellent company. Wish them long life in business and in person. I would not have been able to afford the care my doggy needed without them. It was a best investm... read more
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 16,570 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is closed now. It will open tomorrow at 8:30 a.m.