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Embrace Pet Insurance

4.0

About this business

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.013,910 reviews
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Jo H's profile image
Jo H 
3 years ago

This company exceeded my expectations when my little rescue cat got very sick and died. They were amazing to work with and I have no hesitation in recommending them. Their prices are reasonable and they don’t jerk you around on claims. Excellent! 

Business response:

I am sorry to hear about your loss :( It is so great to hear that we were able to help with her treatments before her passing. If we can help with anything, please let us know! 

Marvin T's profile image
Marvin T 
3 years ago

Good customer service with friendly caring people. Thanks, Embrace also quick reimbursement time. 

Business response:

We are so glad to hear that you are happy with your Embrace policy. If you have any questions moving forward, please let us know! 

Christine H.'s profile image
Christine H. 
3 years ago

Set up pet insurance. Representative Julio was very knowledgeable and thorough. All of my questions and concerns were addressed before I inquired about them. NO hard pitch to add other/additional services 

Business response:

We are very glad to hear that all of your questions were answered. If we can help with anything else, please let us know! 

Ramona H's profile image
Ramona H 
3 years ago

Reasonable rates, helpful customer service, and good coverage. I recommend, 

Business response:

Thank you very much! 

Merri B's profile image
Merri B 
3 years ago

Embrace is the best of the best! Excellent claim service and excellent customer service. I am so relieved I found the best after trying a couple of other companies. Great policies too! Highly recommend! 

Business response:

We are so glad to hear that. Thank you so much! Sincerely, Steffani *****l, RVT Senior Lead Claims Adjuster 

Marcia E's profile image
Marcia E 
3 years ago

I have been with Embrace for many years and always have had great service in answering my questions, processing my claims and generally working towards a positive outcome for my pet. 

Business response:

Thank you for very much for the kind words. We look forward to helping your pet in the future! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster 

Carole P's profile image
Carole P 
3 years ago

I've always had excellent service from the company over the nine years that I've dealt with them. Exceptional staff!!! Always pleasant, knowledgeable, willing to "go the extra mile" with the customer. 

Mary G.'s profile image
Mary G. 
3 years ago

Customer service representatives are friendly, knowledgeable and proficient. Always a great experience dealing with Embrace. 

Business response:

Thank you very much for your kinds words! 

Gayle T's profile image
Gayle T 
3 years ago

All my questions were answered with care and kindness. I appreciate great customer service. Thank you! 

Business response:

Thank you! We are so glad that we are able to help with your questions! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4 star rating with 13,910 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is closed now. It will open at 8:30 a.m.