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Embrace Pet Insurance

4.9

About this business

Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs. 

Location details

4530 Richmond Rd, Cleveland, OH, 44128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.99,142 reviews
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Merri B's profile image
Merri B 
2 years ago

Embrace is the best of the best! Excellent claim service and excellent customer service. I am so relieved I found the best after trying a couple of other companies. Great policies too! Highly recommend! 

Business response:

We are so glad to hear that. Thank you so much! Sincerely, Steffani *****l, RVT Senior Lead Claims Adjuster 

Marcia E's profile image
Marcia E 
2 years ago

I have been with Embrace for many years and always have had great service in answering my questions, processing my claims and generally working towards a positive outcome for my pet. 

Business response:

Thank you for very much for the kind words. We look forward to helping your pet in the future! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster 

Carole P's profile image
Carole P 
2 years ago

I've always had excellent service from the company over the nine years that I've dealt with them. Exceptional staff!!! Always pleasant, knowledgeable, willing to "go the extra mile" with the customer. 

Mary G.'s profile image
Mary G. 
2 years ago

Customer service representatives are friendly, knowledgeable and proficient. Always a great experience dealing with Embrace. 

Business response:

Thank you very much for your kinds words! 

Gayle T's profile image
Gayle T 
2 years ago

All my questions were answered with care and kindness. I appreciate great customer service. Thank you! 

Business response:

Thank you! We are so glad that we are able to help with your questions! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster 

Elliot K's profile image
Elliot K 
2 years ago

Not the cheapest pet insurance, but very friendly and knowledgeable agents. Excellent app. Claims are processed quickly and efficiently. 

Business response:

We are so glad to hear that you are happy with your policy. 

marilyn m's profile image
marilyn m 
2 years ago

seems like a good company am thinking of taking it out next month 

Business response:

Thank you for the kind words! 

Robert L's profile image
Robert L 
2 years ago

Outstanding service-oriented Insurance company. They always make you feel like your pet is the most important thing in the world. We have had this pet insurance for four of our pets and have never had a bad experience. 

Business response:

We are glad to hear that you are happy with your policy and we look forward to assisting with the care of your pets. 

Artillah R's profile image
Artillah R 
2 years ago

They really know what they are talking about!! Sarah took time to ho over my account with me to insure that I understood how the insaurance works 

Business response:

We love to know that all of your questions have been answered. If any other questions arise, please let us know! 

Frequently asked questions about Embrace Pet Insurance

How is Embrace Pet Insurance rated?

Embrace Pet Insurance has a 4.9 star rating with 9,142 reviews. 

When is Embrace Pet Insurance open?

Embrace Pet Insurance is open now. It will close at 8:00 p.m.