This profile has been claimed by the business owner or representative.
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This company exceeded my expectations when my little rescue cat got very sick and died. They were amazing to work with and I have no hesitation in recommending them. Their prices are reasonable and they don’t jerk you around on claims. Excellent!
Business response:
I am sorry to hear about your loss :( It is so great to hear that we were able to help with her treatments before her passing. If we can help with anything, please let us know!
Good customer service with friendly caring people. Thanks, Embrace also quick reimbursement time.
Business response:
We are so glad to hear that you are happy with your Embrace policy. If you have any questions moving forward, please let us know!
Set up pet insurance. Representative Julio was very knowledgeable and thorough. All of my questions and concerns were addressed before I inquired about them. NO hard pitch to add other/additional services
Business response:
We are very glad to hear that all of your questions were answered. If we can help with anything else, please let us know!
Reasonable rates, helpful customer service, and good coverage. I recommend,
Business response:
Thank you very much!
Embrace is the best of the best! Excellent claim service and excellent customer service. I am so relieved I found the best after trying a couple of other companies. Great policies too! Highly recommend!
Business response:
We are so glad to hear that. Thank you so much! Sincerely, Steffani *****l, RVT Senior Lead Claims Adjuster
I have been with Embrace for many years and always have had great service in answering my questions, processing my claims and generally working towards a positive outcome for my pet.
Business response:
Thank you for very much for the kind words. We look forward to helping your pet in the future! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster
I've always had excellent service from the company over the nine years that I've dealt with them. Exceptional staff!!! Always pleasant, knowledgeable, willing to "go the extra mile" with the customer.
Customer service representatives are friendly, knowledgeable and proficient. Always a great experience dealing with Embrace.
Business response:
Thank you very much for your kinds words!
All my questions were answered with care and kindness. I appreciate great customer service. Thank you!
Business response:
Thank you! We are so glad that we are able to help with your questions! Sincerely, Steffani *******RVT Senior Lead Claims Adjuster
Embrace Pet Insurance has a 4 star rating with 13,910 reviews.
Embrace Pet Insurance is closed now. It will open at 8:30 a.m.