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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My call was addressed by a business account manager.******* was very helpful & polite.She was able to resolve the reason for my call.
Business response:
Thank you for your review, ****. We will share this with our customer experience team to let them know to keep up the good work!
The customer ********************** person that helped me on 6/8/26 was very helpful in explaining and helping me with the issue that I had. So far my endurance warranty experience has been great.
I have an eye condition that prevents me from reading the policy book and ******** was very knowledgable and guided me through the most important pages especially this that pertain to my situation making it easy to use the coverage.***** *.
Business response:
Hi *****, thank you for leaving us a review. We're glad our *** was able to guide you through your contract and coverage. We are here for you anytime!
****** was helpful and I could understand while I talking to him on the phone. I didnt have to ask him to repeat.
Business response:
Hi, *******. Thank you for taking the time to leave us a rating. We're glad our *** was clear and helpful.
Very knowledgeable and professional easy to talk too problem with fixed
Business response:
Thank you for leaving us a review, ****. We're looking forward to continuing to provide you with excellent service again in the future!
Good job thank you the pricing is really good thank you for signing me up ??
Business response:
Hi, ******. Thanks for leaving us feedback! We're glad the pricing worked out for you and we appreciate you as a customer.
I submitted a claim and Endurance approved an aftermarket part instead of an OEM part. After the repair, the original problem was not fixed. I immediately notified both the dealership and Endurance and was told the part was under warranty and to bring the vehicle back after my vacation. When I returned two weeks later, Endurance required me to pay another deductible. It's not about the moneyit's the principle. I should not have been charged a second deductible for a repair that failed to correct the original issue.
Business response:
***, we're sorry to hear about your experience and the challenges you faced with your repair and deductibles. We'd like the opportunity to review your situation and address your concerns directly. Please contact us at *********************************** so we can take a closer look. Thank you, The Endurance Team
It's so refreshing to speak with a human who has obviously been gifted with great customer satisfaction skills. He was pleasant, knowledgeable, and talked like someone who really was interested in helping me to keep my truck in running condition. It is paid for and as a senior citizen it is important to keep it running well, so I can continue to be independent. Thank you.
Business response:
Hi, ******. Your feedback about our team is highly appreciated. Thank you for the review! - Endurance
Pleasant interchange with customer **********************. Goal was to confirm I only have one active contract, as two showed up under my name. The former contract was voided and no other discussion was required.
Business response:
Hi, ***. Thanks for taking the time to share your positive experience. We're glad our team was able to clear up your contract issue. We're here for you anytime! - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 34,003 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 3:00 p.m.