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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I called customer ********************** to cancel my plan for a vehicle that was covered because the vehicle was sold. Then I got a new plan for my car that no longer had warranty coverage. It was easy and the price was fair. The representative was respectful, friendly, and patient. He gave me information I needed very clearly and accurate.
Business response:
Thank you for your review, *******. We're glad to hear our *** made the transition to your new coverage smooth, provided clear and helpful information, and delivered friendly, professional service throughout the process. We appreciate your feedback! - Endurance
I needed to make some adjustments to my monthly payment, I spoke to a Lady and she was able to give me a better option..
Business response:
Hi, Lynox. Thanks for your feedback. We're happy to hear our *** was able to help you with your payment options. We're here for you anytime! - Endurance
The representative ****** was very patient, listened, and asked questions, then answered my questions to solve my concerns. Thank you !
Needed to change credit card information. ******* was very professional and kind.
After making comparisons with other services and my own dealership I felt that Endurance was the best fit for me. It gave me the best options all around and confidence. Very pleased with Endurance Customer **********************. Would recommend.
Customer ********************** was amazing . She exceeded my expectations and was very helpful.
Business response:
Hi, *****. Thanks for taking time out of your day to leave us a review! - Endurance
******* helped me today by investigating where our refund check is because we no longer have the covered vehicle. She could not give me an answer while we were on the phone, but promised to call me as soon as she gets an answer. She then went further to help us by telling us how to go about getting a new key fob for my husbands truck.
Business response:
Hi, *****.Thank you for taking the time to leave a review. We're happy to hear our *** was attentive, kept you informed, and went the extra mile to assist with your questions. We appreciate your kind words. - Endurance
I think the customer ********************** person's name who helped me is *****. She was excellent.
Business response:
Glad to hear that you had a great experience, ****! - Endurance
Mr.****** *** professional and very helpful not only explained more in depth about the warranty was able to cut a few dollars off witch is always helpful.
Business response:
Hi, ******.We're pleased to hear our *** provided professional, helpful service, took the time to explain your coverage, and was able to help you save on your plan. We appreciate your feedback! - Endurance
Endurance Warranty Services has a 4 star rating with 34,755 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.