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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"Great competent service " Pros: Quick in replying and sorting issues in professional way Cons: Fees of the % of sales . Though when a guaran Overall: Overall a good experience . Greta customer service , prompt replies , solving of issues , patience stuff during training of the terminal
"Eposnow - a great system" Pros: Eposnow is very simple and easy to use but on the odd occasion that I do need assistance, the help desk are always on hand and quick to help. Cons: I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge. However, this was rectified. Overall: My experience with Eposnow has been very good. I have had a number of occasions where I have needed to call the helpdesk and every time, the person has sol... read more
"Always the best service " Pros: My ticket was picked up within the hour and a phone made and problem resolved instantly. Knowledgable staff and efficient customer service. Cons: I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!! Overall: Our charity has been working with EPOSNOW for years and they continue to improve their services and engagement consistently. Really happy customer who will not be persuaded to go anywhere else 😍
"great service" Pros: Customer service as excellent, better than expected Cons: nothing as help given a perfect and solved the problem Overall: good experience throughout the call, very helpful
"Eposnow getting better" Pros: Eposnow have got a lot better over time. When we first started with them back in 2020 there were a lot of teething problems with the system and mis selling. This has now been solved and we generally have a trouble free system. Their call answering times have gone a lot better albeit there is a long menu to get to the right solution. Cons: See above for the cons. I would like their system to be a bit more retail friendly and more flexible, but I suppose you cant have everything. Overall: As ment... read more
"Great Till Software" Pros: It's super easy software to use and it's cheap compared to other ones out there. Till system is great and you rarely have any problems and when you do customer support its amazing. It has changed over the years (been using it since 2017) and they just keep getting better without any additional charge. It connects to shopify and keeps your inventory in sync, which is awesome. Overall honestly, its a great software/till system and I wouldn't hesitate recommending this to anyone. Cons: **More like I ... read more
"Excellent product and even more excellent support" Pros: The cloud based back office is great as I personally am not based in the business where our tills are but can access almost everything remotely. Also, on the rare occasion I have required technical support I have faced almost zero hold time and had an exemplary service to fix my issues. Cons: It would be nice if I could view the 'till' screens remotely without paying for an extra license. Just to move buttons around etc not to use to actually be a 3rd Till device. Als... read more
"Epos experience " Pros: Good system easy to manage and easy for staff to use Cons: Took a while to set up but is good when done Overall: I have never had any issues when I call have always been helpful and polite
"The most comprehensive EPOS solution" Pros: The most comprehensive EPOS solution for retailers. Cloud data and live sales on your app which by the way is equally as good. I have seen a fair few and this is by far the market leader. Cons: I've personally had a bit of bad luck with printers, but thankfully I took the care plan which allows me to warranty my equipment no quibble and quickly. Overall: We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,341 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.