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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"my review on epos now" Pros: the team who deal with any issues or problems i get Cons: i dont have any issues with epos now they have always resolved any problem i have had Overall: very good i cannot fault epos now overall they are very professional with me over the phone
Business response:
Dear Christopher, Thank you so much for your detailed review! We’re thrilled to hear that you’ve had a positive experience with our team and that we’ve been able to resolve any issues you've encountered. It’s great to know that you find our service professional and that Epos Now has been the right fit for your needs. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Thanks again, Epos Now
"Great customer service" Pros: Customer service. If anything goes wrong there is always someone to help Cons: Entering stock in one section and quantities in another Overall: Good. Sometimes entering stock is a bit of a faf. But apart from that good.
Business response:
Dear Stacey H, Thank you for sharing your feedback! We’re so glad to hear that you’ve had a great experience with our customer service and that there's always someone available to assist you. We also appreciate your input regarding the stock entry process, and we’ll look into how we can make it even more seamless for you. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. Thanks again for your share, Epos Now
"Excellent experience" Pros: everything, the staff are amazing, mainly Cons: none every thing was perfect , the staff werw so helpful Overall: perfect , [sensitive content hidden] was amazing, she went the extra mile to help
Business response:
Dear Yahia, We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy. Your kind words mean the world to us and will be shared with the entire team. If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out. Thank you once again for choosing Epos Now. Best regards, Epos Now
"Good till system and easy accesible till system to use " Pros: I have started using Epos Now a month ago . I have not came across single issue. it is easy to access. Cons: adding all barcodes a bit lengthy procces can resolve it to add all of them very quickly Overall: Overall,i'm satisfied with Epos Now till system and would recommend it to anyone looking for easy access till system and customer support also good
"Epos agent sorted problem remotely and fast" Pros: Very much like having a person to speak to when there is an issue. Always fast to respond Cons: Epos only allow one representative from the company so codes have to be given in order for other managers to sort problems Overall: over all experience is good and I would definitely recommend Epos
"Good experience with support" Pros: I had an issue with my back office and the tech who helped me was super friendly and knowledgeable. She was able to fix my problem. I’ve always had such a positive experience with the whole support team but this one in particular, [sensitive content hidden] I believe, was phenomenal. Cons: Wait times can be long sometimes but it’s really not that big of a deal. Overall: I am very happy with epos now. I’m not very techy but the software is very comprehensive and I’m able to do the things I... read more
"Great Experience!" Pros: Ease of use, adapts to our need whereas competitors do not meet them Cons: Nothing, great system. Would like to have it in white Overall: Excellent product with first class customer care.
"owner/GM and supervisor" Pros: works great and easy to use ..easy to programmed and put the staff member time clock also. Cons: only thing they need to improve is if handheld credit card device donot work or communicate with pos we should able to enter manually credit card to process. rather than that is works fine Overall: customer service is good..so far good experience with EPOS. easy to programme product. also they need better connectivity with their 4G or 5G they offer for c.c processing. hand held device need some imp... read more
"Great product and software." Pros: From the initial call to the setting up and launch of the POS system and integration. The guys could not help enough, it made the whole experience seamless Cons: Nothing to say, all positive. I had an initial problem with the card reader which was replaced the next day (that being a Saturday too) Overall: Excellent! We use the eposnow till, kitchen printer and card reader. We also registered a further licence for the software to be installed on an iPad, this works seamlessly with the order... read more
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,341 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.