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Epos Now - USA
- Software company
- Orlando, FL
About this business
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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"All in All a good service" Pros: Simple to use and easy to contact support if things go wrong Cons: connection between till and card reader occasionally drops out and resetting the machine takes time when you have a bar full of customers wanting served Overall: pretty good, not experienced other systems but don't feel the need to move on.
Business response:
Dear Customer, Thank you for sharing your feedback! It’s great to know you find our system simple to use and support accessible when needed. We truly value your input regarding the occasional connection issues with the card reader and appreciate your patience. Your insights help us continually refine and improve our services. It’s wonderful to hear you’re satisfied overall and see no need to explore other systems. We're here to support you every step of the way! Thanks again for your share, Epos Now
"Great product easy to use " Pros: Easy to use and great product support. The phone is always answered quickly Cons: The phone menu to get to a representative Overall: They are always there to support me and the wait time is relatively short
Business response:
Dear Jennifer, Thank you for sharing your experience! We're thrilled that you find our product easy to use and appreciate the prompt support from our team. It’s wonderful to know that our efforts to provide quick assistance have been helpful to you. We’ve noted your feedback regarding the phone menu and will review it to ensure an even smoother experience. Thanks again for your share, Epos Now
"Epos Now review" Pros: System is working fast, till easy to use, amazing support team Cons: I don’t see anything at the moment. I like Epos Now
Business response:
Dear Monika, Thank you for your positive feedback! We're thrilled to hear that you’re enjoying the fast system, user-friendly till, and the support team. If you ever need assistance or have any questions in the future, don’t hesitate to reach out. Thanks again for your share, Epos Now
"Great company" Pros: Staff are polite and knowledgeable and very fast at sorting out problems. Cons: Some things seem a bit difficult to understand but that could be just me being a bit thick. Overall: I phoned and asked a question. It was sorted within a few minutes and although information was sent to wrong email initially this was corrected straight away.
Business response:
Dear Neil, Thank you for your kind words! We’re glad to hear that our team was able to assist you quickly and resolve the issue. Don’t worry, we all have moments where things can be a bit tricky to understand – we’re always here to help if you need further clarification. Thanks again for your share, Epos Now
"Thanks [sensitive content hidden]" Pros: [sensitive content hidden] most helpful if there is a problem it can be sorted Cons: Some rhings we cannot do to suit our business Overall: Any problem I incur always gets sorted, but as said I’d like a different way to do some things
Business response:
Dear Dena, Thank you for sharing your feedback! We're pleased to hear that our team is able to resolve any issues you encounter. We understand that sometimes certain features may not fully align with your business needs, and we appreciate your insight. Rest assured, we're always working to improve and tailor our service to meet your needs. Thanks again for your share, Epos Now
"very satisfied with this product" Pros: website very easy to use I already told my aunt about it in a couple of vendors that I know about this product Cons: nothing nothing nothing nothing nothing Overall: seller was very understanding and replying back very quickly to me
Business response:
Dear Bethann, Thank you for your positive feedback! We're so glad to hear that you find our website easy to use and that you had a great experience with our support team. Your recommendation means a lot to us! Thanks again for your share, Epos Now
"Manager of Puerto Rico Market & Bakery " Pros: The customer service and help [sensitive content hidden] provided was amazing. I told him the problem and he knew quickly how to resolve the issue. Cons: I don’t have anything negative to say about them. There amazing. Overall: It was a great experience. I recommend these company to everyone.
Business response:
Dear Arlyn, Thank you for your kind words! We are delighted to hear that our customer service team, particularly [sensitive content hidden], was able to assist you effectively. Your recommendation means a lot to us, and we're thrilled to have had the opportunity to support your business. Thanks again for sharing your thoughts, Epos Now
"Great service " Pros: Najiya Was extremely prompt, supportive and helpful. Cons: N/A There are no cons, every issue I’ve had has been rectified. Overall: Excellent, they are very professional and work fast.
Business response:
Dear Shack, Thank you for your glowing feedback! We’re thrilled to hear that Najiya provided you with such prompt and supportive assistance. Your kind words about our professionalism and efficiency mean a lot to us. We’re also pleased to know that our comprehensive system and options better meet your needs compared to your previous provider. It’s wonderful to have you as part of the Epos Now family! Thanks again for sharing your experience. Epos Now
"GREAT COMPANY" Pros: Good Customer Support and good point of sales equipment Cons: Having to key in your customer number when you call and thenm being asked for it again when you speak to someone Overall: Very helpful, knowledgeable and polite staff who are there for you and give you 100% suppor and help
Business response:
Dear Stuart, Thank you for sharing your experience! We're delighted that you find our customer support and point-of-sale equipment beneficial. Your feedback regarding the process of providing your customer number is noted, and we’ll strive to make this experience smoother in the future. We truly appreciate your kind words about our team's dedication and support. If you ever need further assistance, we're always here to help. Thanks again, Epos Now
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 3.9 star rating with 2,341 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.