This profile has been claimed by the business owner or representative.
Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
Get directions
Customer service and integrations Customer service agent did everything he could to help me and stuck with me till it was resolved. Great job! Pros : Customer Service Reps are very knowledgeable and helpful. The software is pretty straightforward and easy to use Cons : .
The interaction and advice given was excellent I wish to thank you for all your help in setting up our system, the interaction and advice given was excellent. I would recommend your company to anyone looking for a till system, all staff that I talked to were friendly and knowledgeable about the system and it’s workings, a very professional setup and worth our money spent, I have continued to receive support as and when required and all is helpful to move our business forward. Pros : I wish to thank you for all your help in s... read more
Excellent company so far Pros : Excellent company so far! Tried the free trial which helped to get used to the system then when we were ready they created a bespoke package for us. Have already used support to help us with our menu programming. Can’t wait to get the system up and running. Cons : When phoning Support I have sometimes waited a while to get through to them. Other than that, they have been an excellent company.
I would highly recommend your firm and staff to anyone. Pros : I cannot thank you enough for the very efficient treatment we have received today when we could not get our epos system working. You all worked wonders to retrieve the information to get us going again. It was completed in an extremely friendly and confident way. I would highly recommend your firm and staff to anyone.
Happy with the system Pros : I use the product every day and am happy with the ease of use. Everyone picked it up quickly and the system is working for the business. I don’t have any issues with the system and am going to integrate with my payment provider. I have never had any need to phone the customer support team but know they are there if I need anything. Cons : I would like to see some improvements to invoicing. In particular I would like to be able to put my company logo on the invoice. Another thing that I have notic... read more
One of the best in the market Pros : customer service agent did a fantastic job during my one-day training course. Before the training day the system seemed quite difficult to navigate however now a week later I'm really enjoying using the system and can see why it's regarded as one of the best in the market. What's been the most impressive about them is that after the training was finished he wasn't uncontactable, via email he has helped me with numerous queries after the training which is above and beyond what I expected!
The customer service I received was amazing I am very happy with the customer service and the software. I am a satisfied customer and would recommend. Pros : I had a member of your team help us implement our new till and the customer service I received was amazing. I would recommend this software to any business looking to expand in both reporting and heavy customisation.
Poor Customer Support I'm told that they let our representative go. If this is the case, their service may be better. When we received the system, we never opened the boxes. All we did was watch the video tutorials. Our service rep was terrible and missed all of our setup meetings. This pushed us back over 30 days which led into a major event that we were having and could not setup the system during this event. Following the event, we ended up changing our minds and wanted to return the unused unopened system. They would not... read more
Blue Door Gift Shop Pros : Cust support representative was the best at providing me professional service! He answered all of my questions directly and quickly!
Frequently asked questions about Epos Now - USA
How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,425 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.