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Epos Now - USA
- Software company
- Orlando, FL
About this business
We are one of the fastest growing, most exciting businesses in the UK, US and Australia. Launched in 2011, Epos Now was founded on a belief that all businesses and entrepreneurs should be able to leverage the power of both cloud computing and modern technology to power their businesses. We help to improve both the lives of our customers and their businesses.
Location details
The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL, 32801, United States
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Happy with the system Pros : I use the product every day and am happy with the ease of use. Everyone picked it up quickly and the system is working for the business. I don’t have any issues with the system and am going to integrate with my payment provider. I have never had any need to phone the customer support team but know they are there if I need anything. Cons : I would like to see some improvements to invoicing. In particular I would like to be able to put my company logo on the invoice. Another thing that I have notic... read more
One of the best in the market Pros : customer service agent did a fantastic job during my one-day training course. Before the training day the system seemed quite difficult to navigate however now a week later I'm really enjoying using the system and can see why it's regarded as one of the best in the market. What's been the most impressive about them is that after the training was finished he wasn't uncontactable, via email he has helped me with numerous queries after the training which is above and beyond what I expected!
The customer service I received was amazing I am very happy with the customer service and the software. I am a satisfied customer and would recommend. Pros : I had a member of your team help us implement our new till and the customer service I received was amazing. I would recommend this software to any business looking to expand in both reporting and heavy customisation.
Poor Customer Support I'm told that they let our representative go. If this is the case, their service may be better. When we received the system, we never opened the boxes. All we did was watch the video tutorials. Our service rep was terrible and missed all of our setup meetings. This pushed us back over 30 days which led into a major event that we were having and could not setup the system during this event. Following the event, we ended up changing our minds and wanted to return the unused unopened system. They would not... read more
Blue Door Gift Shop Pros : Cust support representative was the best at providing me professional service! He answered all of my questions directly and quickly!
I am impressed with the Eposnow POS system and service Pros : I am impressed with the Eposnow POS system and service, and wouldn't hesitate to recommend it to whoever is seriously thinking about a point of sale system. it is one thing to own a system but it is another thing to be able to help when things go wrong (and they sometimes will). Eposnow has a knowledgeable team who know what they are doing and is always ready to help.
Superb Product Overall Good Pros : This software is very Easy to use and has all necessary functions needed and it has good response times, Cons : I could not find any significant drawbacks in this products only remote assistance bothers me little bit.
One of the best SAAS point of sale systems I've seen! Overall i rate this the best fair priced POS system available with good support. Pros : - Great front office (terminal) - Own backoffice module, so you can review sales, edit settings etc, manage inventory - Smooth for full touchscreen devices. Software only or full hardware bundle available - Connected to your system from everywhere. Even on your smartphone. - Easy handeling of functions, they also have a guide me assistant to get started if you are a novice. - Apps stor... read more
EPOS Engineer was absolutely brilliant Pros : Lewis the EPOS Engineer was absolutely brilliant. I cannot stress enough how patient and helpful he was. He was very clear in his instructions and answered all our questions really comprehensively. He was easy to approach and has a superb professional manner. We have staff at all levels and he was able to advise all of them at their level. He was absolutely brilliant! Cons : We would like a report that shows what has been sold within a set date range. At the moment we can get inf... read more
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How is Epos Now - USA rated?
Epos Now - USA has a 4.9 star rating with 1,592 reviews.
When is Epos Now - USA open?
Epos Now - USA is open now. It is open 24/7.