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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a coolant leak and figured it would be one of those drawn out repair situations. ****. Moved along pretty quick.
Business response:
Dear *******,Thank you for your feedback. Were glad to hear your repair was handled quickly and efficiently.We appreciate you taking the time to share your experience.
One person handled my whole claim from start to finish. Didn't get bounced around to five different departments. That alone was worth it.
Business response:
Dear *****,Thank you for sharing your experience! Were glad to hear that having a single point of contact made your claims process smoother and more efficient. We strive to provide consistent, personalized support from start to finish, and its great to know that approach made a difference for you.We appreciate your feedback and your trust in us!
They talked to me like a normal person instead of throwing around a bunch of technical terms. Made the whole thing easier to follow.
Business response:
Dear ****,Thank you for your feedback! Were glad to hear our team was able to communicate clearly and keep things easy to understand throughout the process. We believe in keeping things straightforward and approachable, so its great to know that made a difference for you.We appreciate you taking the time to share your experience!
Got my car back earlier than they told me. Everything's been running great since.
Business response:
Dear *****,Thank you for your feedback. Were glad to hear your vehicle was returned sooner than expected and is running well.We appreciate you taking the time to share your experience.
When I got to the shop the tech said Evercare already approved everything. Didn't have to wait around at all.
Business response:
Dear ********,Thank you for sharing your experience! Were glad to hear the process was smooth and that everything was already approved when you arrived at the shop. We know how important it is to minimize wait times and keep things moving efficiently.We appreciate you choosing Evercare and taking the time to leave your feedback!
I've been through the warranty company thing before with other providers and this was night and day. Way easier to actually get something approved.
Business response:
Dear *****,Thank you for sharing your experience! We really appreciate you taking the time to leave feedback.We understand that dealing with warranty providers can sometimes be frustrating, so it means a lot to hear that your experience with us felt like a positive change. Our goal is always to make the approval process as straightforward and efficient as possible, and we're glad that came through for you.If theres ever anything more we can do for you, dont hesitate to reach out. Thanks again for your trust!
They kept me posted through the entire repair. I never once had to call and ask what's going on.
Business response:
Dear *******,Thank you for your kind words! We really appreciate you taking the time to share your experience.Keeping our customers informed every step of the way is a top priority for us, so its great to hear that you felt consistently updated throughout your repair without needing to follow up. Thats exactly the level of service we aim to provide.Thanks again for your feedback and for trusting us with your repair!
Claim process was easy. Sent over the info and got confirmation back pretty quick. No drama.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear the claims process was smooth and that everything was handled quickly.We appreciate you taking the time to share your experience.
The person on the phone was so calm it actually calmed me down. When your car breaks down you're not in a great headspace so that matters.
Business response:
Dear *****,Thank you for sharing this,we really appreciate it.We know how stressful a breakdown can be, so it means a lot to hear our team was able to help bring some calm to the situation. Thats exactly what we aim for.Thanks again for your feedback!
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.1 star rating with 327 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is open now. It will close at 6:00 p.m.