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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Evercare's response time is what sets them apart. I left a message after hours and got a callback first thing in the morning. They explained my coverage in plain language, which I really appreciated since insurance-speak usually goes over my head. Solid company run by people who actually care about their customers.
Business response:
Thank you for your thoughtful review! We're glad our team was responsive and able to explain your coverage clearly. We appreciate your trust in EverCare and your kind words about our customer service!
Called in about a cooling system issue and the customer service team picked up almost immediately. They were professional, warm, and got things moving right away. My car was covered, the repair was authorized within *************************************** no time. The whole process felt effortless. Five stars without hesitation.
Business response:
Dear *******,Thank you for your kind words and for sharing your experience. We are delighted to hear that our customer service team was able to assist you promptly and that your claim was handled smoothly. We appreciate your trust in us and are glad we could help get you back on the road quickly. Thank you for choosing us!
I've had vehicle service contracts before, and they usually come with a ton of fine print that makes claims nearly impossible. Evercare is genuinely different. The *** who walked me through my policy was patient and knowledgeable. When I actually needed to use the plan, every step was clear and fast. First time I've felt like a warranty company actually had my back.
Business response:
Dear ******,Thank you for sharing your experience. We are pleased to hear that our team was able to clearly explain your coverage and that the claims process was straightforward when you needed it most. Providing reliable service and peace of mind to our customers is our goal, and we appreciate your trust and kind feedback.
The technician at my shop said he'd worked with a lot of warranty companies and that Evercare was one of the easiest to deal with. That said a lot to me. From the customer side, everything was smooth the claim was approved fast and I didn't have to fight for anything. That's the kind of protection I was looking for.
Business response:
Dear ****,Thank you for sharing your experience. Were glad to hear the process was smooth from start to finish and that your claim was handled quickly and without issue. Its also great to know the technician had a positive experience working with us. We appreciate your trust in Evercare Protection and are happy we could provide the level of protection you were looking for.
Evercare's pricing is competitive without feeling like you're getting a stripped down plan. I compared several options before choosing them, and I'm glad I did. When I filed my first claim, the process was exactly as advertised no drama, no delays. I'll be renewing without a second thought.
Business response:
Dear ****,Thank you for your feedback and for choosing Evercare Protection. Were glad to hear you found value in our coverage and that your first claim experience matched your expectations. We appreciate your trust and look forward to continuing to serve you.
Got coverage through Evercare about a year ago. Had my first claim recently for a fuel injector issue. The entire process from first call to payment took less than three days. My repair shop was impressed with how quickly the authorization came through. Great company, great coverage.
Business response:
Dear ****,Thank you for sharing your experience. Were glad your claim was handled quickly and that the authorization process was smooth for both you and your repair shop. Providing fast, efficient service is a priority for us, and we appreciate your trust in Evercare Protection and your positive feedback on your coverage.
******** service here is genuinely outstanding. I've called with questions several times and each time I speak to someone who is friendly, knowledgeable, and actually helpful. It doesn't feel like a call center script it feels like talking to someone who wants to resolve your issue. That kind of service is rare.
Business response:
Dear *******,Thank you for your kind feedback. Were glad to hear our customer service team has been friendly, knowledgeable, and helpful during your calls. Providing genuine, attentive support is important to us, and we appreciate you taking the time to share your experience with Evercare Protection.
I was a bit nervous signing up because I'd been burned by extended warranties before. But Evercare's team took the time to walk me through exactly what's covered and what isn't no vague promises. When I actually needed them, they came through completely. Transparent, fast, and professional.
Business response:
Dear ***,Thank you for sharing your experience. We understand past experiences can make this decision feel uncertain, and were glad our team was able to clearly explain your coverage. Its great to hear your claim was handled transparently and efficiently when you needed it. We appreciate your trust in Evercare Protection and your feedback.
Evercare Protection has been a game changer for me. When my transmission started acting up, they handled everything smoothly. No hassle, no back-and-forth just straight-to-the-point service. The claim was processed within days and the repair shop got paid directly. I honestly wasn't expecting things to go this well. Highly recommend to anyone on the fence about getting coverage.
Business response:
Dear ****,Thank you for sharing your experience. Were glad to hear your claim was handled smoothly and that the process was straightforward from start to finish. Its great to know the direct payment to your repair shop and quick turnaround met your expectations. We appreciate your trust in Evercare Protection and your recommendation.
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.5 star rating with 435 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is open now. It will close at 6:00 p.m.