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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I preferred that they described repair steps using everyday words, rather than using technical terms, since it made me see the situation clearly and believe that I was making the right decisions when making a claim. Thank you for your care.
We had a claim when our vehicle started experiencing problems with starting up. What impressed me was the follow up after the repair when one of them called to ensure that the car was operating well and that we were comfortable.
Business response:
Dear *****,Thank you for your feedback. Were glad your repair went smoothly and that our follow-up call helped ensure everything was working well. We appreciate your trust and are here anytime you need assistance.
Evernote Protection has left a good impression on me since I was expecting delays. However, all operations were going at a usual rate and the repair shop were well aware of what they needed to do when they verified our policy.
Business response:
Dear ****,Thank you for taking the time to share your positive experience with Evernote Protection. Were glad to hear that the repair process moved at a normal pace and that the shop was able to verify your policy without any issues. Our goal is always to make claims and repairs as smooth and stress-free as possible, and its great to know we met your expectations. If you ever need assistance in the future, were here to help.
Our mechanic also told me that the Evernote Protection service is easy to collaborate with in contrast to other companies he had engaged in business with and that provided him with a greater degree of confidence regarding the service renewal.
Business response:
Dear *******,Thank you for your feedback. Were pleased to hear that your mechanic found our service easy to work with and that this gave you confidence in renewing. We appreciate your trust and look forward to continuing to support you.
My encounter began with an evening phone call when our engine light was on, and I really thought it would take me a long time to wait, however someone picked up, responded in a professional manner, and made appointment to have the inspection in the following day.
Business response:
Dear ****,Thank you for sharing your experience with us. Were glad to hear that our team was able to assist you promptly when your engine light came on and that you received professional service from the moment you called. Providing timely support,especially in situations that can feel stressful is very important to us. We appreciate your trust and look forward to helping you again whenever you need us.
Evernote Protection assisted us in repairing the alternator and the entire affair seemed relatively easy, at least on their side, and updates were provided in between that made us relaxed despite being anxious at the beginning.
Business response:
Dear ********,Thank you for taking the time to share your experience. Were pleased to hear that our team was able to assist with your alternator repair and help make the process feel easy and reassuring. We understand how stressful vehicle issues can be, so were glad that our updates and communication helped put you at ease. We truly appreciate your trust and are here to help anytime you need us.
I called since our SUV was vibrating oddly and I did not know how to clarify it, but the *** listened to my concerns and connected us with the nearest service shop that identified everything in a short time.
Business response:
Dear *****,Thank you for sharing your experience with us. Were glad to hear that our representative took the time to listen to your concerns and quickly connected you with a nearby service shop that could diagnose the issue. Ensuring that our customers feel heard and supported,especially when something unexpected happens,is very important to us. We appreciate your trust and are here whenever you need assistance.
It was a nice change to need a company's help and to get it without any pushback or stress.
Business response:
***** thank you for your positive feedback. We like to make sure things are simple and stress free for our customers.
All this was accomplished more quickly than I had imagined. Then they called a couple days later to check in, which showed extra care.
Business response:
Dear *****,Thank you so much for your kind words! Were thrilled to hear everything went smoothly and faster than you expected.If you ever need anything else, were here to help!
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.7 star rating with 232 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open tomorrow at 9:00 a.m.