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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shady.Great advertising scheme, right from ***************************** cell.****** was great, explained that it only took five minutes of my time to explain to him that I already have coverage. I was unaware it was an expectation set upon myself when buying a car, shame on the dealership for not explaining. if you don't call, you can expect an excessive number of rebuking notifications. The comments on this site seem to reflect the same trend, Terrible threating notifications with purpose of confusion.Didn't find any glowi... read more
Business response:
To Whom This May Concern;EverCare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. However, 3rd party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. We have removed your name from our mailing list. We are ... read more
PUT YOUR NAME AND ADDRESS ON ALL MAIL QUIT BEING COWARDS BE UP FRONT !
Business response:
To Whom This May Concern;EverCare Protection is the administrator of the vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners
I continue to receive these 'mysterious' letters with NO IDENTIFYING information about your company, just a random 888 number and a scare tactic to active coverage before it's too late. I called the number to ask why I keep receiving these as I already have a warranty. The person I spoke with said the mystery company is Evercare and to look it up on BBB. I don't understand why you can't just be straightforward and send a letter WITH YOUR COMPANY INFORMATION ON IT stating that you provide extended warranties and IF we are int... read more
Business response:
To whom it may concern-we obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partner's. If you call our customer service # @ ************ and give us the ** # we will gladly remove your name from our mailing list.Thank you.
I wish there was an option to give no stars. Evercare Protection LLC, has sent me EIGHT unsolicited notices for their vehicle service contract. This advertisement is very clever in how it is put together, there is no mention that it is even from Evercare, or who exactly who they are, let alone a return mailing address. It wasnt until the first time that I reached out to them by calling the phone number on the advertisement that I found out that this phishing scam is actually Evercare Protection LLC. I informed the rep on the... read more
Business response:
Hello ****-we obtain our consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners. We have removed your name from our mailing list. We are sorry if this has caused you any inconvenience.
When I initially agreed to it, I was pressured into it and was doing so due to the mail I received. If I had known it was a company spam, I would not have called them. They use false advertising tactics to make the service look as if it is from a government agency by titling it ********************** Notification." I had to state it more than 8 times to the customer service department that I wanted it cancelled. They refuse to listen to my reasoning for cancelling stating they did my research for me and I did not have to do ... read more
Business response:
Good morning *****-we are sorry you feel like you were not being heard when you called in and spoke to our customer service representative. It is their job to try to get to the reason why a customer wants to cancel, so we can better serve other consumers. I want to assure you this account has been cancelled and refunded.We are sorry if this has caused you any inconvenience.Thank you.
Same thing - a bunch of junk mail with no identifying info on it, but somehow they had my vehicle and personal info. I had a **** truck but sold it and tried to call to let them know that there was no vehicle to cover. The guy was completely un-phased and kept pushing for me to give him the customer ID number on the letter they'd sent because they had a $300 credit that would go toward the next vehicle I got. He started asking questions the used vehicle I'd purchased in place of the **** and I told him I was uncomfortable gi... read more
Business response:
We obtain consumer information from a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.
Our records indicate that you have not contacted us to have your vehicle service contract for your 20** dodge ********** activated.No where do they say WHO they are. When you call they say they are ***************************** I ask if they are with Dodge. They say no but they can do factory repair. I had to ask several times to get them to say their company name was **** care protection. They must be so proud of their company. I asked where they got my information but was told they can not get me that information. But CR@*... read more
Business response:
Hi *******, we appreciate you taking the time to share your experience with our team. We always want to ensure consumers are protected from expensive mechanical breakdowns, and any advertisement we send out is an offer for them to get their vehicle protected. If you would like to talk about your concerns further with our team, please contact ****************************** Thank you.
Very unprofessional and rude. People keep calling and sending letters in the mail. Just unprofessional at its best.
Business response:
Hello ******, any advertisement we send out is an offer for consumers to get their vehicle protected, beyond their factory coverage, to save them from expensive mechanical breakdowns. We aim to put customer service above anything else so we are sorry to learn about your experience with our team. Please contact ***************************** if you would like to discuss your concerns further. Thank you.
Absolute f****** scam. Scared the s*** out of me thinking I never got the warranty at the dealership. Said they needed to update my information. Took for ever to cancel and they can **** a fat one.
Business response:
Hi ******, we're sorry for any inconvenience. We aim to protect consumers against paying for expensive mechanical breakdowns and provide them with the assistance they need and deserve. Please contact our team at ***************************** if you would like to discuss this further with our team. Thank you, and we hope you have a good day.
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.6 star rating with 235 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open on Monday at 9:00 a.m.