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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a complete scam! I was told in order to activate FACTORY coverage on my brand new 2023 *** ****** that I would have to pay $189 now and $179 every month for 2 years! Totaling $4,413! MY DEALER SAID IF IT DOES NOT COME FROM THEM OR *** IT IS A SCAM! You get this coverage through *** and NOT EVERCARE PROTECTION!
Everything was fine, until they wanted my credit card. When I pushed them for more evidence that they were legitimate, the customer service representative began to insult me. Very unprofessional, steer clear! No pun intended.
I get a mailbox for the trash mail from these guys at least twice a month. They mail me claiming my factory warranties on my cars have expired. Most recently, I got a notice that the warranty on my 2023 Audi A5 has expired. It is very obvious that on a brand new car I still have a factory warranty and it sure has not expired. This is a material misrepresentation.Today, is the first time I got one of these gentlemen to even tell me the name of the company. I bet you. I have called them at least four times asking for informati... read more
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a varitey of sources, includung but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.We are sorry for any inconvenience.Thank you.
Yes they are scammers and rude. Becareful. *****, scammers and thiefs. How can my warranty be expired on a car I just bought lol. Dealership says they are BS
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We Do Not send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a great day.
I am shop trying to get authorization for a customer, the first time I sat on hold for 40 minutes. I had to hang up because I have other customers! Now I am writing this while I sit on hold again, time is already at 22 minutes. This is ridiculous! Have an email option! Makes it where no one even wants to deal with them!
Business response:
To Whom This May Concern: We apologize if you had a long wait period. If you call our customer service department @ 855-636-3514 we will gladly assist you. Once again we are sorry for any inconvenience. Thank you.
THIS IS FRAUD!!!! DO NOT RESPOND TO THE "FINAL NOTICE" YOU GET IN THE MAIL. THIS IS A SCAM TO GET YOU TO SIGN UP FOR EXTRA COVERAGE. THEY TELL YOUR INSURANCE DOESN'T COVER ANYTHING BUT ACCIDENTS, CALL YOU "HUN", QUESTION YOUR INTELLIGENCE WHEN YOU SAY YOU ARE GOING TO COMMIT THE INSTANT THAT YOU ARE ON THE ***** AND WHILE I WAS TALK TO ****** FROM EVERCARE HE ASKED ME "THEN WHY DID YOU CALL ME?" AND HUNG UP THE *****. REAL NICE!
Business response:
To Whom This May Concern: The Eleras Group is not a scam, we provide coverage through some of the best administrators in the protection plan industry. At The Eleras Group we strive to provide exceptional customer service and customer satisfaction. We want to assure you that the call is being reviewed and the issue with being hung up on will be addressed with the representatives manager. We apologize for any inconvenience. Thank you.
It's a scam. I have no mortage, no home warranty. I get these letters every couple of months. Different phone numbers and no name on the letters. When I call, they claim to be called 4EverHomes ***, HomeProtection USA, LLC, EverCare Protection, etc. They claim to have been in business, 50 yrs., 20 yrs., 17 yrs., different times for every representative I talk to. They're rude, lie about thie business and these letters and then say they'll remove me from their mailing list, only to send me the same letter a month later. They'... read more
Business response:
To Whom This May Concern:Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. We DO NOT send offers to potential consumers. Please contact whatever company sent you that letter in the mail so they may remove your name from their mailing list.Thank you and have a great day.
****** reveals that *************************** is Evercare Protection. They recently sent me a scary-sounding "FINAL NOTICE" in an official-looking envelope (with a window for my address), and a warning about vehicle protection coverage on my car. The warning is that "you may still have time left to activate [repair protection] coverage on your vehicle before it's too late". To add to the deception, the envelope includes a "Registration Fee Voucher" that resembles a $199.00 check payable to me (the fine print states that "T... read more
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a great day.
ITS IS A SCAMM!!! They argued with me about wanting to cancel my policy keep pressuring me not to cancel told me that my car dealership an everybody else who does car warranty has no clue what they are taking about they wont give names out or anything the piece of mail they send has no return address like every other business DO NOT USE THEM OR TRUST THEM!!!
Business response:
To Whom It May ********* want to assure you the The ************ is not a scam. I am sorry you felt like you were not being heard when you were asking for the post dated payment not to run on Friday. It is our representatives job to get to the reason why a consumer wants to cancel. We do not want our representatives being rude or over talking the consumer. This call has been sent over to the proper department and will be reviewed and addressed.The account was not in active status, and no payment will run on Friday.Once again... read more
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.8 star rating with 252 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open tomorrow at 9:00 a.m.