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Evercare Protection, LLC

2.9

About this business

Location details

7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9267 reviews
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Keith S's profile image
Keith S 
6 months ago

I'm leaving this review after receiving yet another very official looking, mass-marketing, fearmongering letter in the mail from Evercare Protection, LLC.While the practice of misleading marketing, aka using emotion and fear as scare tactics to generate business, may be perfectly legal, it says a lot about how a company conducts ********* all employees at Evercare Protection: How do you sleep at night knowing that the company you work for uses predatory marketing on the ignorant and elderly, and that the company officers are... read more

Stacy R's profile image
Stacy R 
8 months ago

TOTAL SCAM! The positive reviews on here are obviously fake. This company sends alarmist cards to my elderly parents WEEKLY telling them that various coverages have lapsed and that they are at risk. Preying on the elderly- SHAME ON YOU!! 

Business response:

Were sorry to hear about your concerns, and we take your feedback seriously. We want to be clear that our company is not a scam, nor do we engage in any deceptive practices. Our goal is to offer vehicle service contracts to car owners who may benefit from additional coverage options. The information we use is obtained from publicly available sources, and we strive to communicate with customers who may be interested in this service.If your parents are receiving unwanted mail, we can remove their information from our list imme... read more

Fnu W's profile image
Fnu W 
9 months ago

I was keep getting mail letters from this company stating my car warranty has been expired, if I dont take any action now then my car coverage will be invalidate and i should be responsible for any damages. They charged 165 dollar on my credit card.when i checked with my dealership he mentioned we dont do any business with this company seems like fraud. How can i get my refund??? 

Rich C's profile image
Rich C 
10 months ago

Scam pretending to be warranty service for my car dealership that I just bought car from. It was a scam I called dealership and said we do not work with them thats not the company your warranty is from they are lying. Charged me $189 for a warranty I was told was free I denied charges and called the evercare back and the guy would not let me cancel my service tried giving me a speal and I told him I don't want to hear your speal I want to cancel this service and he told me to shut up and let him talk or HE WONT CANCEL SHIT! ... read more

mike m's profile image
mike m 
a year ago

Received a letter in the mail about a potential "Lapse in coverage" No idea what the "coverage" was for, with a fake account number. 

Business response:

To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. We apologize if this caused you any inconvenience.Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future. 

Thomas J's profile image
Thomas J 
a year ago

A representative from Evercare called my 85 year old mother right after I moved her into the condo I purchased for her.The contract was for insuring contents of the condo. She has early stage dementia, but I didn't call the cancel the contract as they were listed as a legitimate business despite the numerous complaints filed.10 months later, she broke her hip and her memory deteriorated so I had to move her out of the condo for a more structured environment. I also had to cancel her credit card to prevent future purchases by... read more

Business response:

To Whom It May Concern:Thank you for sharing your feedback with us. We're sorry to hear that you were dissatisfied with your experience. I do not have your mother's info to check her file to see why the policy was not canceled when you all spoke to customer service. Since the policy was not canceled, that is why the calls would have continued. We apologize for any confusion or misunderstandings. If you could please give customer service a call back and verify with them that the policy has been canceled that would help things... read more

William P.'s profile image
William P. 
a year ago

I received a postal letter the home warranty on my property in *********, ******* may be or has already expired. My customer ID xxxxxxxxxxxxxx I have owned this home for 10 years and never had a home warranty. I am an 87 year old male that they have tried to dupe. They have numerous complaint listed on your web site.For them to extort monies from misguided customers is ************* Their letter is signed by:***** ********* Program Director 

Tim C's profile image
Tim C 
a year ago

They lied to me over the phone about what my home warranty would cover. They told me furnace would be covered for any mechanical failures. When my gas furnace was shutdown due to mechanical failure, Evercare denied my claim because they didn't cover THAT mechanical failure. Since they failed to inform me properly on my coverage (I am not a mechanic and don't know ALL the parts), I feel cheated. Luckily, this practice was discovered early after my renewal of my policy and I'm only out $350. Here is a reference of what my poli... read more

Alan R's profile image
Alan R 
a year ago

Unfortunately these reviews are an example for all of us. BBB assessments are not very accurate Evercare Protection Services are also into home warranty. They keep sending FINAL NOTICES. THEY need to be investigated by the ***************************** and the State Attorney General. Also try **** Arizona and ***************. 

Frequently asked questions about Evercare Protection, LLC

How is Evercare Protection, LLC rated?

Evercare Protection, LLC has a 2.9 star rating with 267 reviews. 

When is Evercare Protection, LLC open?

Evercare Protection, LLC is open now. It will close at 6:00 p.m.