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Evercare Protection, LLC

2.6

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Location details

7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.6235 reviews
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Paulette P's profile image
Paulette P 
2 years ago

Evercare is sending out letters to consumers stating "IMMEDIATE RESPONSE REQUESTED" Our records indicate that you have not contacted us to have your vehicle service contract activated. Being concerned I called the number to ensure that my warranty coverage was activated. I spoke with a very pushy salesperson who tried to get me to purchase a warranty through the year **** was easy payments of $159.00 for 24 months. I, too, was persistent as I know I have a warranty for the length of the loan and I purchased an extended servi... read more

Eleni K's profile image
Eleni K 
2 years ago

This is a company that has multiple companies/departments under different names for different things like car warranties ************************** which is under Aleris) and other services. They are located in **********, **. It is a $****** contacted the ************************* and the person did not know how to answer my questions and kept dancing around my questions finally he said: "do you need anything else I am very busy". I stated this is NOT the way a person responds to a possible customer over the phone and I tol... read more

Business response:

To Whom It May ********Evercare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a grea... read more

Eric R.'s profile image
Eric R. 
2 years ago

To Whom It May ******** Evercare Protection is a dishonest marketing company who has scammed an A+ rating from the BBB. They send out fake checks to lure people into signing up to their service. I spoke with "********" today, after calling their 888 number, and asked "are you trying to sell me a auto-warranty". And he said "NO, I'm trying to sign you up for a warranty and have you pay for it." And then I asked "Isn't that the definition of selling?". From there ******** got angry, saying "You shouldn't be disrespectful." I'm... read more

Business response:

Hello- ****-All our calls are recorded for quality assurance. We do not condone rude or disrespectful behavior from our representatives. The checks you mention are actually payment vouchers.I tried locating your name in our data base but did not have any luck without the ** #. If you would provide us with the ** number on the mailer you received we will make sure the proper department takes corrective action on this complaint.I want to assure you this will be addressed. Our customer service department # is ************.We ar... read more

christina k's profile image
christina k 
2 years ago

Non stop HARRASSING mailings from a **** poor fraud company , they are scammers called their I 888 ask who the f is this they said we are ********* car protection goggles them and called their main number in ** and asked them to stop HARRASSING me they try to be dumb and stupid 

Business response:

To Whom It May Concern:Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles.Evercare Protection DOES NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partner... read more

Gwen L's profile image
Gwen L 
2 years ago

SCAM junk mail fraud predatory business practices. Last October I purchased a new to me (used) vehicle. I do not know how *************************** got my snail mail information, but I was assured that my state DMV did not provide it. So it must have been the dealership (not likely) or the lender (most likely) that did. In today's mail I received a FINAL NOTICE stating that I HAVE NOT CONTACTED *************************** about my car warranty. On the notice there was NO business name (other than the generic **************... read more

Business response:

To Whom It May Concern:EverCare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles.We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.Please contact w... read more

Tom P's profile image
Tom P 
2 years ago

O stars or even negative ones. It is disappointing that BBB would rate this company the way they do with the number of complaints that they have against them. Shame on you BBB. Anyone who gets a phone call or mail from this company should read all of the reviews before doing business with them. I called in after getting their mailer saying my warranty on my brand new 2023 was expiring. I asked the salesperson where they obtained my information. After stumbling around a bit, they transferred me to a manager. The manager said ... read more

Business response:

To Whom This May ******** Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. We Do not send offers to potential customers. This may be the call center, not Evercare Protection. Third party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web a... read more

Andrew G's profile image
Andrew G 
2 years ago

Beware, scam. Sends junk notices about cars you do not own. 

Business response:

To Whom This May ******** Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. We Do not send offers to potential customers. This may be the call center, not Evercare Protection. Third party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web a... read more

DARREN B's profile image
DARREN B 
2 years ago

This is a scam...sent me a notice in the mail stating my coverage is expiring. I just bought my car a year ago with a ****** mile warranty so I knew something wasn't right....I called the number and they asked me several questions and wanted me to verify my answer and read my purchase contract to them....I FLAT REFUSED! I HUNG UP AND BLOCK THE NUMBER! 

Business response:

To Whom It may ********Evercare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a great day. 

Shy P's profile image
Shy P 
2 years ago

I have experienced Evercare 'Protection' as a big scam. Months ago, after purchasing my new Lexus car from the Lexus showroom, I got a piece of mail informing me that my car warranty had expired. I already purchased a warranty on my car when I bought it, and had recently been to the dealership, I believed that I was receiving correct information regarding a real warranty expiration. I was completely wrong. I had never had any kind of warranty with Evercare, again, I had previously had a real warranty contract with Lexus. Unf... read more

Business response:

To Whom It May ********EverCare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles. The customer service experience that you may have had was not with EverCare Protection. EverCare Protection is the administrator of the policies that pays claims for vehicle repairs. I was able to access your account, and this was the call center you spoke to who sells our policies. I also see where this acco... read more

Frequently asked questions about Evercare Protection, LLC

How is Evercare Protection, LLC rated?

Evercare Protection, LLC has a 2.6 star rating with 235 reviews. 

When is Evercare Protection, LLC open?

Evercare Protection, LLC is closed now. It will open on Monday at 9:00 a.m.