This profile has been claimed by the business owner or representative.
Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company was hard to get into contact with. My initial message was from the ************************************ but I got transferred here. The person who took my call was rude, dismissive, and was explicitly told that he would not remove me from the mailing list.Check the rest of the reviews, same story of being called and the company mysteriously being totally incapable of doing anything to fix the matter. I've never once called and been told that I wouldn't be removed from a mailing list out of spite.
Business response:
Hello-If you would please call our customer service department @ ************ and ask to speak to ********************* directly he will take your name off the mailing list.All our calls are recorded for quality assurance and we are very interested in finding out which representative you spoke with. We do not tolerate this type of behavior at The ************.We are sorry for the negative experience you had and look forward to your call.Thank you.
I don't even want to give 1 star but I had to. Deceptive marketing tactics. Product was not explained fully and second payment was posted 31 days past the initial so that when a cancellation and request for reimbursement was made instead of the full amount it could only be prorated. At that, it took several months (more than the 60 days originally promised to receive the prorated amount. I regret any dealing I had with this company. **************** person was civil to deal with but could not refund the total or give me some... read more
Business response:
To Whom It May ************ account was set up on November 18th 2022 and the first payment was due to run per your voice authorization on 12/18/2022. The 18th of December was a Sunday so no payment processed on that day. It was processed on December 19th, that Monday. I see where you called in to request cancellation of this account on December 21st and per your request the representative cancelled this for you. Per the terms and conditions of the contract which was mailed to the address you gave us, it clearly states 30 day... read more
Evercare is sending out letters to consumers stating "IMMEDIATE RESPONSE REQUESTED" Our records indicate that you have not contacted us to have your vehicle service contract activated. Being concerned I called the number to ensure that my warranty coverage was activated. I spoke with a very pushy salesperson who tried to get me to purchase a warranty through the year **** was easy payments of $159.00 for 24 months. I, too, was persistent as I know I have a warranty for the length of the loan and I purchased an extended servi... read more
This is a company that has multiple companies/departments under different names for different things like car warranties ************************** which is under Aleris) and other services. They are located in **********, **. It is a $****** contacted the ************************* and the person did not know how to answer my questions and kept dancing around my questions finally he said: "do you need anything else I am very busy". I stated this is NOT the way a person responds to a possible customer over the phone and I tol... read more
Business response:
To Whom It May ********Evercare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a grea... read more
To Whom It May ******** Evercare Protection is a dishonest marketing company who has scammed an A+ rating from the BBB. They send out fake checks to lure people into signing up to their service. I spoke with "********" today, after calling their 888 number, and asked "are you trying to sell me a auto-warranty". And he said "NO, I'm trying to sign you up for a warranty and have you pay for it." And then I asked "Isn't that the definition of selling?". From there ******** got angry, saying "You shouldn't be disrespectful." I'm... read more
Business response:
Hello- ****-All our calls are recorded for quality assurance. We do not condone rude or disrespectful behavior from our representatives. The checks you mention are actually payment vouchers.I tried locating your name in our data base but did not have any luck without the ** #. If you would provide us with the ** number on the mailer you received we will make sure the proper department takes corrective action on this complaint.I want to assure you this will be addressed. Our customer service department # is ************.We ar... read more
Non stop HARRASSING mailings from a **** poor fraud company , they are scammers called their I 888 ask who the f is this they said we are ********* car protection goggles them and called their main number in ** and asked them to stop HARRASSING me they try to be dumb and stupid
Business response:
To Whom It May Concern:Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles.Evercare Protection DOES NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partner... read more
SCAM junk mail fraud predatory business practices. Last October I purchased a new to me (used) vehicle. I do not know how *************************** got my snail mail information, but I was assured that my state DMV did not provide it. So it must have been the dealership (not likely) or the lender (most likely) that did. In today's mail I received a FINAL NOTICE stating that I HAVE NOT CONTACTED *************************** about my car warranty. On the notice there was NO business name (other than the generic **************... read more
Business response:
To Whom It May Concern:EverCare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles.We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.Please contact w... read more
O stars or even negative ones. It is disappointing that BBB would rate this company the way they do with the number of complaints that they have against them. Shame on you BBB. Anyone who gets a phone call or mail from this company should read all of the reviews before doing business with them. I called in after getting their mailer saying my warranty on my brand new 2023 was expiring. I asked the salesperson where they obtained my information. After stumbling around a bit, they transferred me to a manager. The manager said ... read more
Business response:
To Whom This May ******** Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. We Do not send offers to potential customers. This may be the call center, not Evercare Protection. Third party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web a... read more
Beware, scam. Sends junk notices about cars you do not own.
Business response:
To Whom This May ******** Evercare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicle. We Do not send offers to potential customers. This may be the call center, not Evercare Protection. Third party agencies that sell our policies do obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web a... read more
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.8 star rating with 252 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open tomorrow at 9:00 a.m.