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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a letter today in the mail. The letter didn't have any business on it named anywhere whatsoever. We just purchased a car not long ago so I thought maybe this had to do with our warranties. I proceeded to call the ***** number once I was connected with someone they proceeded to tell me that I had to make $165 deposit immediately and that I could not call back tomorrow after speaking with my wife. I asked for a supervisor and the supervisor proceeded to push me in to spending $165 today and told me that I would lose... read more
I received a invitation to spend money on a service contract to cover my 2017 Silverado so I called them out of curiosity to see just what they offered and boy was I surprised!! They want $450 down and $300 per month for *********************************************** for a credit card... After telling the idiot on the phone that I don't use credit cards he wanted my checking account number which didn't happen... And all I wanted from him was a physical Insurance or Warranty policy mailed to me before I made any decisions of... read more
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been sent from a Third Part Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a great day.
They are a SCAM. Please DO NOT SEND MONEY! Do your homework and make the necessary calls to ensure any letters you receive in the mail are legitimate. They tried to scam me out of 189 dollars. Had to argue just to get my money back.
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and data bases, online form submissions, web advertisements and referral partners. We would like to clarify that Evercare Protection is a legitimate company that provides warranty services and we take pride in offering tran... read more
This is a complete scam! I was told in order to activate FACTORY coverage on my brand new 2023 *** ****** that I would have to pay $189 now and $179 every month for 2 years! Totaling $4,413! MY DEALER SAID IF IT DOES NOT COME FROM THEM OR *** IT IS A SCAM! You get this coverage through *** and NOT EVERCARE PROTECTION!
Everything was fine, until they wanted my credit card. When I pushed them for more evidence that they were legitimate, the customer service representative began to insult me. Very unprofessional, steer clear! No pun intended.
I get a mailbox for the trash mail from these guys at least twice a month. They mail me claiming my factory warranties on my cars have expired. Most recently, I got a notice that the warranty on my 2023 Audi A5 has expired. It is very obvious that on a brand new car I still have a factory warranty and it sure has not expired. This is a material misrepresentation.Today, is the first time I got one of these gentlemen to even tell me the name of the company. I bet you. I have called them at least four times asking for informati... read more
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a varitey of sources, includung but not limited to, public and freely available records and data bases, online form submissions, web advertisements, and referral partners.We are sorry for any inconvenience.Thank you.
Yes they are scammers and rude. Becareful. *****, scammers and thiefs. How can my warranty be expired on a car I just bought lol. Dealership says they are BS
Business response:
To Whom This May Concern:Evercare Protection is the administrator of vehicle service contracts. We Do Not send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list.Thank you and have a great day.
I am shop trying to get authorization for a customer, the first time I sat on hold for 40 minutes. I had to hang up because I have other customers! Now I am writing this while I sit on hold again, time is already at 22 minutes. This is ridiculous! Have an email option! Makes it where no one even wants to deal with them!
Business response:
To Whom This May Concern: We apologize if you had a long wait period. If you call our customer service department @ 855-636-3514 we will gladly assist you. Once again we are sorry for any inconvenience. Thank you.
THIS IS FRAUD!!!! DO NOT RESPOND TO THE "FINAL NOTICE" YOU GET IN THE MAIL. THIS IS A SCAM TO GET YOU TO SIGN UP FOR EXTRA COVERAGE. THEY TELL YOUR INSURANCE DOESN'T COVER ANYTHING BUT ACCIDENTS, CALL YOU "HUN", QUESTION YOUR INTELLIGENCE WHEN YOU SAY YOU ARE GOING TO COMMIT THE INSTANT THAT YOU ARE ON THE ***** AND WHILE I WAS TALK TO ****** FROM EVERCARE HE ASKED ME "THEN WHY DID YOU CALL ME?" AND HUNG UP THE *****. REAL NICE!
Business response:
To Whom This May Concern: The Eleras Group is not a scam, we provide coverage through some of the best administrators in the protection plan industry. At The Eleras Group we strive to provide exceptional customer service and customer satisfaction. We want to assure you that the call is being reviewed and the issue with being hung up on will be addressed with the representatives manager. We apologize for any inconvenience. Thank you.
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.8 star rating with 266 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open on Monday at 9:00 a.m.