Evercare Protection, LLC

Karl B 

on BBB

a year ago

Evercare Direct uses deceptive letters to solicit business. I purchased a new vehicle in Aug 2023. In mid October. I received an official looking letter that, on first glance appeared to come from my vehicle's manufacturer. After reading the letter carefully, I realized it was a solicitation for the purchase of an extended warranty. 

Kyle M 

on BBB

a year ago

I received a letter today in the mail. The letter didn't have any business on it named anywhere whatsoever. We just purchased a car not long ago so I thought maybe this had to do with our warranties. I proceeded to call the ***** number once I was connected with someone they proceeded to tell me that I had to make $165 deposit immediately and that I could not call back tomorrow after speaking with my wife. I asked for a supervisor and the supervisor proceeded to push me in to spending $165 today and told me that I would lose... read more

James C 

on BBB

a year ago

I received a invitation to spend money on a service contract to cover my 2017 Silverado so I called them out of curiosity to see just what they offered and boy was I surprised!! They want $450 down and $300 per month for *********************************************** for a credit card... After telling the idiot on the phone that I don't use credit cards he wanted my checking account number which didn't happen... And all I wanted from him was a physical Insurance or Warranty policy mailed to me before I made any decisions of... read more

Naomi H 

on BBB

a year ago

They are a SCAM. Please DO NOT SEND MONEY! Do your homework and make the necessary calls to ensure any letters you receive in the mail are legitimate. They tried to scam me out of 189 dollars. Had to argue just to get my money back. 

Heather L 

on BBB

a year ago

This is a complete scam! I was told in order to activate FACTORY coverage on my brand new 2023 *** ****** that I would have to pay $189 now and $179 every month for 2 years! Totaling $4,413! MY DEALER SAID IF IT DOES NOT COME FROM THEM OR *** IT IS A SCAM! You get this coverage through *** and NOT EVERCARE PROTECTION! 

Daniel K 

on BBB

2 years ago

Everything was fine, until they wanted my credit card. When I pushed them for more evidence that they were legitimate, the customer service representative began to insult me. Very unprofessional, steer clear! No pun intended. 

Gregory D 

on BBB

2 years ago

I get a mailbox for the trash mail from these guys at least twice a month. They mail me claiming my factory warranties on my cars have expired. Most recently, I got a notice that the warranty on my 2023 Audi A5 has expired. It is very obvious that on a brand new car I still have a factory warranty and it sure has not expired. This is a material misrepresentation.Today, is the first time I got one of these gentlemen to even tell me the name of the company. I bet you. I have called them at least four times asking for informati... read more

Shay B 

on BBB

2 years ago

Yes they are scammers and rude. Becareful. *****, scammers and thiefs. How can my warranty be expired on a car I just bought lol. Dealership says they are BS 

Elisha L 

on BBB

2 years ago

I am shop trying to get authorization for a customer, the first time I sat on hold for 40 minutes. I had to hang up because I have other customers! Now I am writing this while I sit on hold again, time is already at 22 minutes. This is ridiculous! Have an email option! Makes it where no one even wants to deal with them!