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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was laid out step by step. I knew exactly what was happening at every point. Zero confusion.
Business response:
Dear ******,Thank you for your feedback! Were glad the process was clear and easy to follow from start to finish. Keeping our customers informed every step of the way is very important to us, and we appreciate you taking the time to share your experience!
Got a follow up call after the repair to check if everything was still running right. Little things like that go a long way.
Business response:
Dear *****,Thank you for your feedback! Were glad to hear the follow-up call after your repair made a positive impression. Checking in to ensure everything is still working properly is an important part of our service, and we appreciate you taking the time to share your experience.
Nobody rushed me. They gave me all the time I needed to understand what was happening and what the next steps were.
Business response:
Dear *****,Thank you for your feedback! Were glad to hear you felt you had the time and clarity you needed throughout the process. Taking the time to explain next steps and make sure everything is understood is very important to us, and we appreciate you sharing your experience.
From the first phone call to picking up my car, the whole thing felt like they had a system and it just worked.
Business response:
Dear *******,Thank you for sharing your experience! Were glad to hear the process felt smooth and well-organized from start to finish. Providing a reliable system that makes things easy for our customers is something we strive for, and we appreciate your feedback!
The shop said they deal with Evercare regularly and it's usually a smooth process. Hearing that from the mechanic gave me a lot of confidence.
Business response:
Dear ****,Thank you for sharing your experience. Were glad to hear the shops familiarity with EverCare and their positive feedback gave you confidence during the process. We work hard to maintain strong relationships with repair facilities so claims and repairs can go as smoothly as possible for our customers. We appreciate your trust and your feedback!
Even the small updates got communicated. Helped me plan my week around it.
Business response:
Dear *****,Thank you for sharing your experience. Were glad the regular updates were helpful and made it easier for you to plan around the repair process. Clear communication is something we strive for every step of the way, and we appreciate your recognition and your trust in EverCare.
Fully expected them to push back on the claim and make me jump through hoops. None of that happened. It just got taken care of.
Business response:
Dear Jasmine,Thank you for your feedback. Were happy to hear the claims process was straightforward and hassle-free. Our goal is to make repairs and coverage as smooth and stress-free as possible, and were glad your experience reflected that. We appreciate you taking the time to share your experience with EverCare.
Before closing out the claim the *** went back through everything to make sure it was all squared away. Felt thorough and not rushed.
Business response:
Dear *******,Thank you for your feedback. Were glad to hear your claim was handled thoroughly and that your experience felt complete and not rushed.We appreciate you taking the time to share your experience.
They worked with my local mechanic without any issues which made everything way smoother than I expected.
Business response:
Dear *****,Thank you for your feedback. Were glad to hear the process went smoothly and that working with your local mechanic made things easier.We appreciate you taking the time to share your experience.
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.5 star rating with 435 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is open now. It will close at 6:00 p.m.