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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
********* ******** is exceptional at her job. Shes very patient and she speaks clearly and is very informative. She has a really wonderful work ethic with follow-through and understanding not losing the connection with the customer and setting the customer up on their account so that payments go through consistently. She knows her job well, and goes above and beyond more than likely than what asked of her her follow-through is exceptional. You were very lucky to have her on your team. She would make a definite leader in your... read more
Business response:
Dear **********,We appreciate you sharing your experience. Christines commitment to clear communication and customer care is something we value greatly, and were glad it made a positive difference for you. Thank you for your kind comments.
I was not passed around to a lot of people when I needed some help, I spoke to one person who took care of everyting. It was a positive customer service experience.
Business response:
Dear *****,Thank you for your feedback. Were pleased to hear that your experience was positive and that having a single point of contact made the process easier. Providing clear, consistent support is important to us, and we appreciate you taking the time to share your experience.
The assistance I received when everything went wrong was excellent. No one ever wants to have to use insurance, but when you need it, this is how you want it to go.
Business response:
Dear Camila,Thank you for sharing your experience. While no one hopes to need their coverage, were glad to hear that when you did, our team provided excellent assistance and helped things go smoothly. We appreciate your trust and the opportunity to be there when it mattered most.
Our vehicle would stall and we were not sure what to do but EverCare did everything fast and in a nice way.
Business response:
Dear *****,Thank you for sharing your experience. Were glad to hear that when your vehicle was experiencing issues, our team was able to respond quickly and assist you in a professional and courteous manner. We appreciate your trust in EverCare and taking the time to provide your feedback.
I was forced to make a call at work, and they made sure that I received text updates to continue with my day.
Business response:
Dear Jolie,Thank you for your feedback. Were glad our text updates helped keep you informed while allowing you to continue your workday without interruption. Clear and convenient communication is important to us, and we appreciate you taking the time to share your experience.
They did not speak to me patronizingly or in a hurry. They patiently assisted me throughout.
Business response:
Dear ****,Thank you for your thoughtful feedback. Were glad to hear our team treated you with patience and respect and took the time to assist you without *******. Providing courteous and attentive service is very important to us, and we truly appreciate you sharing your experience.
Whenever I make a call, the people are nice and they speak like they care and want to help.
Business response:
Dear *****,Thank you for your kind words. Were glad to hear that our team has been helpful and approachable on your calls. We appreciate your feedback and your trust in us.
My wife and I are not car enthusiasts, and we did not feel lost. EverCare guided us through it.
Business response:
Dear ***,Thank you for your kind words. Were glad we could guide you through the process and make it straightforward, even if it wasnt something you were familiar with. We appreciate your feedback and your trust in EverCare.
The woman I interviewed was quite friendly and told me everything in detail, which made the process less frightening.
Business response:
Dear Mira,Thank you for sharing your experience. Were glad our team member was able to provide clear information and make the process feel less intimidating. We appreciate your feedback and your trust in us.
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.1 star rating with 327 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is open now. It will close at 6:00 p.m.