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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a hold up at the shop that wasn't Evercare's fault but they still stayed on top of it and kept things moving. Appreciated that.
Business response:
Dear Faith,Thank you for your feedback! We understand how frustrating delays can be, and we truly appreciate your patience. While some situations are outside of our control, we always strive to stay proactive and keep everything moving as smoothly as possible. We're glad to hear our team kept you informed and supported throughout the process. Please dont hesitate to reach out if you need anything in the future!
Car stalled out on me with no warning. Needed help immediately. They picked up and got everything rolling right away.
Business response:
Dear *****,Thank you for your review!Were glad our team was able to respond quickly and get things moving for you right away. If you ever need assistance again, were here to help!
Authorization went through quick so the shop could actually start working on it right away. I wasn't sitting around waiting for days.
Business response:
Dear ******,Thank you for sharing your experience! We know how important it is to keep things moving, so were glad the authorization process was quick and allowed us to get started right away. Minimizing wait time is a priority for us, and we appreciate you trusting us to take care of your vehicle. Were here whenever you need us!
Nobody tried to upsell me or push anything extra. Just helped me get my car fixed. That's refreshing.
Business response:
Dear ****,Thank you for your kind words! Were glad you felt comfortable and supported during your visit,thats exactly the experience we aim to provide. Our focus is always on honest service and getting you safely back on the road without any unnecessary pressure. We appreciate you choosing us and hope to help you again whenever you need it!
Had this weird noise coming from the engine that I couldn't even describe properly. The *** was super patient and helped me narrow it down enough to get it looked at.
Business response:
Dear *******,Thank you for your feedback! Were glad to hear that our representative was patient and took the time to help you narrow down the issue, even when it was difficult to describe. Providing clear guidance in situations like that is something we strive for, and its great to know you had a positive experience. If you need anything else, were always here to help!
First time ever using any kind of vehicle coverage and I had no idea what to expect. Went smoother than I could've imagined.
Business response:
Dear ********,Thank you for sharing your experience! Were so glad your first time using vehicle coverage went smoothly and exceeded your expectations. We aim to make the process as simple and stress-free as possible, especially for first-time users. If you ever need assistance in the future, were always here to help!
No unnecessary complications, no drawn-out explanationsjust a straightforward approach that values clarity and efficiency. Everything is handled in a simple, easy-to-understand way, making the whole process smooth and stress-free. Decisions are made quickly without confusion, and approvals come through without delays or back-and-forth. Its all about keeping things direct, saving time, and getting results without any hassle.
Business response:
Dear *******,Thank you for your thoughtful feedback! Were glad to hear that you found the process clear, efficient, and easy to navigate. Providing straightforward service without unnecessary delays or complications is exactly what we aim for, so its great to know that reflected in your experience. We appreciate you taking the time to share this and are always here if you need anything in the future!
Loved that they talked to my mechanic directly so I wasn't stuck relaying messages back and forth like some kind of translator.
Business response:
Dear ********,Thank you for your feedback! Were glad to hear that coordinating directly with your mechanic made the process easier for you. Helping streamline communication and reduce the back-and-forth is something we focus on to make your experience as convenient as possible. We appreciate you sharing your experience and are here if you ever need assistance again!
The whole experience just felt organized. Claim to repair, everything flowed and nothing was confusing.
Business response:
Dear *******,Thank you for your feedback! Were glad to hear that your experience felt organized and that everything from claim to repair flowed smoothly without confusion. Creating a clear and seamless process is something we work hard to provide, and its great to know that came through. We appreciate you sharing your experience and are here whenever you need us!
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.1 star rating with 327 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is open now. It will close at 6:00 p.m.