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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a scam company that sends out letters implying that people should sign up for their vehicle maintenance coverage. I have gotten multiple letters from them in the mail. I own a 2024 model SUV with 9800 miles on it. (the letters began arriving even when I only had maybe 4000 miles on the vehicle). Obviously a new car with a full ******/ 5 year bumper to bumper warranty. When I called the company, the representative quoted me a policy they recommended I sign up for. This despite knowing that we were dealing with an esse... read more
I have contacted this company multiple times to request for them to stop sending letters. We have talked to then 3 times. First time we declined their services. Second time I spoke to then the gentlemen was very condescending and treated me like I was stupid for not wanting to sign up. After 30 minutes of what should've been a 5 minute conversation I finally was able to get a wors in to request I be put on a do not contact list and he reassured he put me on one. I received another letters a week or so later but figured it mi... read more
Business response:
To Whom It May Concern:Thank you for your message, and Im truly sorry for the experience you've described.Please rest assured that your information has now been fully removed from our contact list, and you will not receive any further mailings or outreach from our company.We also take your feedback seriously and are looking into the interactions you mentioned.Thank you again for your feedback, and we wish you the best going forward.
To Whom It May Concern,I am filing a formal complaint against Evercare Protection, LLC, a home warranty company, due to repeated and distressing harassment directed at my 86-year-old mother.??Despite her being a vulnerable senior with dementia, this company has continued to call and send multiple letters attempting to solicit her banking information under the guise of offering home warranty services. These contacts are not only unethical but may rise to the level of elder exploitation, which is unacceptable and potentially i... read more
I'm leaving this review after receiving yet another very official looking, mass-marketing, fearmongering letter in the mail from Evercare Protection, LLC.While the practice of misleading marketing, aka using emotion and fear as scare tactics to generate business, may be perfectly legal, it says a lot about how a company conducts ********* all employees at Evercare Protection: How do you sleep at night knowing that the company you work for uses predatory marketing on the ignorant and elderly, and that the company officers are... read more
TOTAL SCAM! The positive reviews on here are obviously fake. This company sends alarmist cards to my elderly parents WEEKLY telling them that various coverages have lapsed and that they are at risk. Preying on the elderly- SHAME ON YOU!!
Business response:
Were sorry to hear about your concerns, and we take your feedback seriously. We want to be clear that our company is not a scam, nor do we engage in any deceptive practices. Our goal is to offer vehicle service contracts to car owners who may benefit from additional coverage options. The information we use is obtained from publicly available sources, and we strive to communicate with customers who may be interested in this service.If your parents are receiving unwanted mail, we can remove their information from our list imme... read more
I was keep getting mail letters from this company stating my car warranty has been expired, if I dont take any action now then my car coverage will be invalidate and i should be responsible for any damages. They charged 165 dollar on my credit card.when i checked with my dealership he mentioned we dont do any business with this company seems like fraud. How can i get my refund???
Scam pretending to be warranty service for my car dealership that I just bought car from. It was a scam I called dealership and said we do not work with them thats not the company your warranty is from they are lying. Charged me $189 for a warranty I was told was free I denied charges and called the evercare back and the guy would not let me cancel my service tried giving me a speal and I told him I don't want to hear your speal I want to cancel this service and he told me to shut up and let him talk or HE WONT CANCEL SHIT! ... read more
Received a letter in the mail about a potential "Lapse in coverage" No idea what the "coverage" was for, with a fake account number.
Business response:
To Whom It May Concern:3rd party agencies that sell our policies obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. We apologize if this caused you any inconvenience.Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
A representative from Evercare called my 85 year old mother right after I moved her into the condo I purchased for her.The contract was for insuring contents of the condo. She has early stage dementia, but I didn't call the cancel the contract as they were listed as a legitimate business despite the numerous complaints filed.10 months later, she broke her hip and her memory deteriorated so I had to move her out of the condo for a more structured environment. I also had to cancel her credit card to prevent future purchases by... read more
Business response:
To Whom It May Concern:Thank you for sharing your feedback with us. We're sorry to hear that you were dissatisfied with your experience. I do not have your mother's info to check her file to see why the policy was not canceled when you all spoke to customer service. Since the policy was not canceled, that is why the calls would have continued. We apologize for any confusion or misunderstandings. If you could please give customer service a call back and verify with them that the policy has been canceled that would help things... read more
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 2.6 star rating with 235 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open on Monday at 9:00 a.m.