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Excel Plumbing

4.7

About this business

Location details

661 Glenn Ave, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.7797 reviews
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J B.'s profile image
J B. 
rating
5 years ago

3rd experience with Excel: an update with my water heater installation It turns out that they installed the incorrect anode rod material, magnesium vs aluminum, which resulted in some issues a couple months later. I called and got the problem diagnosed quickly over the phone, and it took 2.5 weeks for Excel to receive the part and schedule a visit. On my original call, they did try to upsell me on a powered anode rod for $300, but they did the standard replacement for free as it was a miss on their part. Lesson learned: ... read more

Business response:

JB Thanks so much for sharing your experience with us, I'm glad we were able to meet your expectations. We look forward to working with you in the future. Best, Maureen 

Samir M.'s profile image
Samir M. 
rating
5 years ago

Updating my review. I usually had work done with Luke ( fantastic to work with!). However, a recent plumbing issue led me to work with Adrian. He was extremely knowledgeable with what needed to be done and I would definitely work with him, Luke or any other Excel plumber in the future! 

Ed B.'s profile image
Ed B. 
rating
5 years ago

I had an issue that needed to be resolved early on a Sunday. Maureen answered quickly, gave me an accurate quote and assigned Luke to come help me. I received a text with his information and picture, so I knew who was coming. He showed up as promised in an hour, was friendly and helpful. He solved our problem in an hour and walked me through long term solutions and options. This is my second experience with them and they continue to be a good partner for maintaining my home! Thank you, Maureen and Luke! 

Business response:

Hi Ed, Thanks so much for the kind words. We were happy to be of service during your emergency. Luke was happy to hear about your review and it was so kind to mention me! Thanks for spreading the word about us. Best, Maureen 

Chris Q.'s profile image
Chris Q. 
rating
5 years ago

Luke and Luke knocked it out of the park on our leak. Thanks Excel!! Excellent service. Thanks so much!! 

Mark K.'s profile image
Mark K. 
rating
5 years ago

Repaired my leaky shower quick and easy and were competitive on price. Thought I may have to get behind the wall to replace the valve body but they were able to replace the carriage no problem. Very helpful, accommodative, and efficient. 

Business response:

Mark, Thanks so much for your feedback! It's nice to know we are doing things right. Best, Maureen 

Patrick S.'s profile image
Patrick S. 
rating
5 years ago

We had a leak coming from the upstairs plumbing and called Excel. Luke texted with a picture when he was on his way, and showed up on time. He was able to figure out the main drain line was blocked causing water to back up. He was able to rod it and fix the problem! He also noticed our wax seal under the toilet was not sealed properly so he replaced that as well. We really appreciated he wore a mask and shoe covers and also cleaned up the area when the work was done. Luke was very friendly and explained in detail what happe... read more

Matthew S.'s profile image
Matthew S. 
rating
5 years ago

My water heater went out on new year's eve and I couldn't get it relit. I called a few plumbers and they all wanted to charge me an emergency fee of $200 to come out that day for an estimate. Excel was on-site for a FREE estimate within a few hours. The plumber (Dan) got our pilot light relit and didn't even charge us for it, just wrote up an estimate for a new heater. This earned them a customer for life! We agreed that we wanted to replace the heater but wanted a few days to get through the new year. Turns out, life had ... read more

Business response:

Thanks Matthew! We appreciate the nice review. We look forward to working with you in the future. Best, Maureen 

Trevor J.'s profile image
Trevor J. 
rating
5 years ago

Fantastic. I am extremely picky with my house and I want things done perfect. Excel sent Dennis over to go over all the work I am planning to do over the next 6 months and patiently explained everything (the issues, the process, the equipment). He emailed me an estimate shortly afterwards (including part numbers) and was really good at email communication back and forth. For the first stage of my installs Mario came out and did a fantastic job. If I could name the single best thing he did it would be the fact that I was ... read more

Russ K.'s profile image
Russ K. 
rating
5 years ago

The best service They come out on Sunday at 2pm whit in 45 nineties i had John in my house for new water heater the job was done whit in two hours the best i wood recommend This company 

Business response:

Thanks Russ! We are happy that everything went well. We appreciate you choosing Excel and are here for whenever you need us! Best -Maureen 

Frequently asked questions about Excel Plumbing

How is Excel Plumbing rated?

Excel Plumbing has a 4.7 star rating with 797 reviews. 

When is Excel Plumbing open?

Excel Plumbing is open now. It will close tomorrow at 12:00 a.m.