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Excel Plumbing

4.7

About this business

Location details

661 Glenn Ave, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.7797 reviews
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A 4.'s profile image
A 4. 
rating
5 years ago

Needed a new sump pump system installed and had a lot of different quotes with prices 1k over what I thought was fair. I called Excel plumbing and received a reasonable quote. The technician came out, removed my old system and installed new one in 40 min. I was charged the exact quote price. Great experience and will recommend to others! 

Business response:

Thanks A 4, Thank you for your kind review. We appreciate you taking the time to share your experience with us at Excel Plumbing. We are grateful for loyal customers like you, and thanks again for writing this awesome review! Best, Maureen 

Jason R.'s profile image
Jason R. 
rating
5 years ago

I needed to have a spillcock replaced that was leaking on the outside of my house. Excel came out the next day and was able to see the issue and we decided to replace the entire spillcock because it was not frostproof and was honestly falling apart. I had another company come the day before and gave me a quote that was significantly higher than Excel. They had the parts ready to go and with looking at their reviews, I decided to choose them...I am happy I did. They were able to get everything done quickly and actually le... read more

Business response:

Hi Jason, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations and we are grateful for amazing customers like you! Best, Maureen . 

Jen K.'s profile image
Jen K. 
rating
5 years ago

Excel Plumbing exceeded my expectations! The communication on both days from start to finish was great! The person who took the call, gave us an appointment quickly, was very friendly, and said that the service fees were waived at this time. I mentioned that I wanted someone who would be willing to explain everything, and he made sure that he sent Ronnie. I received text messages when our service person (Ronnie) was on the way. He wore a mask due to the Corona virus. He was very friendly to us and our dog liked him ... read more

Business response:

Thank you Jen! We really appreciate you taking the time to let us know about your experience. I'm sure Ronnie will be happy to hear the kind words about him. It is always nice to hear that our hard work pays off. Stay well, stay safe and know we are here in you need us! Best, Maureen 

John P.'s profile image
John P. 
rating
5 years ago

I thought I needed to have a window well drain rooted out, but Ronnie was able to show me - using Excel's amazing underground camera - that this was NOT the problem. He also identified the true problem and fixed it the same day. He was very knowledgeable and, just as important, he went to great lengths to make sure I understood why he was recommending the course of action he did. And then he was able to use his camera to show me that the problem was solved. All in all, I couldn't be more satisfied with either Ronnie or Exce... read more

Sarah F.'s profile image
Sarah F. 
rating
5 years ago

Excel Plumbing is incredible - wonderful, kind customer service & fast response time! 2 of our 3 toilets were constantly running and sometimes leaking. They were both super old (1995 old). Ronnie came out to take a look and set us up with 2 new toilets within 24 hours from the original assessment at an affordable price. Thank you Ronnie & Excel Plumbing for making this process extremely easy! 

Business response:

We're happy you had a great experience with us! Thanks for your trust, we're thankful for amazing customers like you. We are here should you ever need us again. Best, Maureen 

Kaci A.'s profile image
Kaci A. 
rating
5 years ago

Had a toilet that was leaking; probably could be fixed, but it was old and I wanted to eventually switch a tall model, so decided this was the time for a new install. They responded within 10 minutes of requesting a quote and asked a couple questions. It was a Saturday night, so they gave me an estimate, and asked if I needed a Sunday install or could I wait for Monday. On Monday, after checking with their supplier, they gave me an exact price, we set it up for Tuesday. The tech came exactly on time after they sent me ... read more

Business response:

Thank you Kaci, I'm glad everything went smoothly for you. We appreciate the kind feedback because it let's us know we are doing things right. We truly appreciate your business, and we look forward to working with you in the future! Kindly, Maureen 

Chris W.'s profile image
Chris W. 
rating
5 years ago

Adrian came out a couple of minutes after I hung up the phone. Their office is pretty close to our house. But still pretty cool. He came and diagnosed the issue and gave a recommendation on who to call for cleanup. We had a leak from a faulty toilet, suffice to say I will be calling them again in the future. Thank you for your quick and prompt service! 

Grace K.'s profile image
Grace K. 
rating
6 years ago

Awesome Job!!!! Thank you so much for coming so quickly and getting the Job done!!! Ronnie Levandowski really knows what he is doing and Vince Tripoli!! Finally Plumbers you can trust. 

Business response:

Thanks Grace! We appreciate the review. I will let Ronnie and Vince know you were happy, you will make their day. We look forward to working with you in the future! Best, Maureen 

E U.'s profile image
E U. 
rating
6 years ago

Highly recommended great service start to finish very professional and friendly. I will use them in future as well., Thank you. 

Business response:

Thank you EU, Much appreciated. We never tire of hearing from customers like you. If we made your life easier, then we have done our job! Best, Maureen 

Frequently asked questions about Excel Plumbing

How is Excel Plumbing rated?

Excel Plumbing has a 4.7 star rating with 797 reviews. 

When is Excel Plumbing open?

Excel Plumbing is open now. It will close tomorrow at 12:00 a.m.