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Excel Plumbing

4.7

About this business

Location details

661 Glenn Ave, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.7797 reviews
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Britta D.'s profile image
Britta D. 
rating
5 years ago

100% recommend. The professionalism started with Maureen responding immediately to set-up the estimate. The day of the appt, I received both a call and a text with a picture of Luigi who was on his way. Having the picture of the person coming into my home was a nice extra measure of security that I appreciated. Covid precautions were all in place: he wore a mask the whole time and remained a safe distance. He showed up within the window that was scheduled. Luigi was so professional, helpful, and polite. I thought it was just... read more

Al N.'s profile image
Al N. 
rating
5 years ago

Ronnie did a great job, came over to see what was going on with my sewer and possibly may found what the issue maybe but unsure yet but guided me to another dept within his company. Ronnie was very informative, helping, and knowledgeable in his craft. 

Sarah T.'s profile image
Sarah T. 
rating
5 years ago

Showed up on time and very professional. Masks were on and they completed the job swiftly. I would absolutely hire them again. 

Randy R.'s profile image
Randy R. 
rating
5 years ago

Everything went very well. They came out very shortly after being called to fix my broken water heater and replaced it same day for a very reasonable cost. Would definitely recommend. 

Laura W.'s profile image
Laura W. 
rating
5 years ago

Truly impressed with the level of service we got from Dennis and his crew w Excel Plumbing. They were very professional from start to finish. Can't say enough good things. Highly recommend. 

Business response:

Hi Laura, We really appreciate the time you took to leave such a thoughtful review. We take pride in knowing our customers are pleased with our quality of work. We hope to work with you again in the future. Best, Maureen 

Patricia M.'s profile image
Patricia M. 
rating
5 years ago

Absolutely terrific. Called in morning and had service that afternoon. Notified me they were on their way, every safety precaution was taken and very respectful of premises. Luigi was extremely knowledgeable with problems involving a 100 year old vintage building. Plumbing issue was resolved and everything was running smoothly in less than an hour. Definitely will use Excel plumbing again if needed. 

Business response:

Hi Patricia, Thanks for the awesome review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We are here if you need us in the future! Best, Maureen 

Martin W.'s profile image
Martin W. 
rating
5 years ago

We chose Excel to replace our failed/old sump pump after they provided a better quote than one of their competitors. They were very quick to schedule the job and we had a good experience with our plumber Luke K., who was very professional. The work was completed as scheduled, Luke answered all my questions, and was good about cleaning up the work area after he finished and getting everything back to its place. 

Business response:

Hi Martin, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us--and we agree, Luke is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future! Best, Maureen 

Argemy J.'s profile image
Argemy J. 
rating
5 years ago

The technician (a Russian guy) was very nice and explained to me how to avoid killing the starter on my water heater. He said I've killed the starter from cleaning around the water heater using spray bottle with water and Clorox solution. He also explained that the starter is very sensitive to smelly things like aerosol spray. I highly recommend this company. They are honest, with highly experienced technician and provides great advice. And their price is just right, much better than other company that I have contacted fo... read more

Business response:

Thanks Argemy, Thanks so much for your feedback! It's nice to know we are doing things right. Best, Maureen 

John L.'s profile image
John L. 
rating
5 years ago

I called to get a quote to replace a hot water heater and got a competitive price quoted to me over the phone followed by them showing up in person to inspect the condition of my current connections to my current water heater and finalize a firm quote and installation time. The price ended up matching the over the phone quote and the next day Luke and Luke arrived and replaced my water heater. They were fast, thorough and professional - would use again. 

Business response:

Hi John, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Best, Maureen 

Frequently asked questions about Excel Plumbing

How is Excel Plumbing rated?

Excel Plumbing has a 4.7 star rating with 797 reviews. 

When is Excel Plumbing open?

Excel Plumbing is open now. It will close tomorrow at 12:00 a.m.