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Excel Plumbing

4.7

About this business

Location details

661 Glenn Ave, Wheeling, IL, 60090, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.7961 reviews
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Rakesh G.'s profile image
Rakesh G. 
rating
5 years ago

Folks were good. Perhaps a bit more expensive but you get what you pay for, I suppose. 

Lauren S.'s profile image
Lauren S. 
rating
5 years ago

Luke showed up on time, covered his feet, wore a mask and then proceeded to adjust what we thought was a broken shower head at no cost explaining patiently what he did and what we need to do going forward to make sure it works properly. He was a very nice guy who knew his work. We are new to the area and now Excel Plumbing is our definite go to for all things plumbing in our home. 

Stacey W.'s profile image
Stacey W. 
rating
5 years ago

Missed our originally scheduled appointment, but they went out of their way to make it right and that is worth at least 4 stars. 

Business response:

Thanks Stacey, I am so happy everything worked out! We look forward to working with you in the future! Best, Maureen 

Jon P.'s profile image
Jon P. 
rating
5 years ago

Don't hesitate to call this company! I had a leaky shower faucet at a rental property in prospect heights. The kind receptionist(lisa I think) helped schedule an appointment. Brian arrived soon after to fix the problem. He showed up on time and solved the problem in a very efficient manner. It didn't take him long he seemed to be very knowledgeable and equipped for the job. It was my first time using a plumber in a long time. I plan on using this local business anytime I have a plumbing issue and you should too. Thank you ex... read more

AJ K.'s profile image
AJ K. 
rating
5 years ago

Here's what you need to know: AMAZING service and communication, coupled with very fair pricing. It's shocking to see a plumbing company get service, availability, communication, and pricing so right. I Called for a drain unclog for a rental unit, and they were amazingly prompt and professional. Their service call free was only $29 and that too was waived when I secured a follow up appointment. I called late on Friday night, they still answered (not an answering service) and set me up with a next day weekend (non-emergency... read more

J B.'s profile image
J B. 
rating
5 years ago

3rd experience with Excel: an update with my water heater installation It turns out that they installed the incorrect anode rod material, magnesium vs aluminum, which resulted in some issues a couple months later. I called and got the problem diagnosed quickly over the phone, and it took 2.5 weeks for Excel to receive the part and schedule a visit. On my original call, they did try to upsell me on a powered anode rod for $300, but they did the standard replacement for free as it was a miss on their part. Lesson learned: ... read more

Business response:

JB Thanks so much for sharing your experience with us, I'm glad we were able to meet your expectations. We look forward to working with you in the future. Best, Maureen 

Samir M.'s profile image
Samir M. 
rating
5 years ago

Updating my review. I usually had work done with Luke ( fantastic to work with!). However, a recent plumbing issue led me to work with Adrian. He was extremely knowledgeable with what needed to be done and I would definitely work with him, Luke or any other Excel plumber in the future! 

Ed B.'s profile image
Ed B. 
rating
5 years ago

I had an issue that needed to be resolved early on a Sunday. Maureen answered quickly, gave me an accurate quote and assigned Luke to come help me. I received a text with his information and picture, so I knew who was coming. He showed up as promised in an hour, was friendly and helpful. He solved our problem in an hour and walked me through long term solutions and options. This is my second experience with them and they continue to be a good partner for maintaining my home! Thank you, Maureen and Luke! 

Business response:

Hi Ed, Thanks so much for the kind words. We were happy to be of service during your emergency. Luke was happy to hear about your review and it was so kind to mention me! Thanks for spreading the word about us. Best, Maureen 

Chris Q.'s profile image
Chris Q. 
rating
5 years ago

Luke and Luke knocked it out of the park on our leak. Thanks Excel!! Excellent service. Thanks so much!! 

Frequently asked questions about Excel Plumbing

How is Excel Plumbing rated?

Excel Plumbing has a 4.7 star rating with 961 reviews. 

When is Excel Plumbing open?

Excel Plumbing is open now. It will close tomorrow at 12:00 a.m.