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Extra Space Storage
- Self Storage
- Alameda, CA
About this business
Location details
2201 Clement Ave, Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I just received a refund check for a large unit my 83 year old mom thought she would need, but never stepped foot in . Thank you Earl. Wish we could have spoke.
I needed a clean, secure and friendly place to store all of my belongings for six months while I traveled and Extra Space Storage in Alameda fit the bill. The manager Earl was super sweet and set me up quickly. Angela and the guy on site helped me when my friend jammed the elevator. After six months of storage, I spent almost a week going there every day to repack my stuff to ship it cross country and I had a lovely time each day. It was very quiet.... almost meditative and the bathroom on site even had a superb fragrance. T... read more
Clean, seemingly safe, but not necessarily well secured. My experience was more frustrating than the other reviewer. I checked out extra storage because it was much less expensive than near by alternatives (High St bridge/A1 storage/coliseum storage). Larger units (5x5 and bigger) have big steel doors, but the smaller unit I saw inside was a dinky wooden door. I think the big driver in price between this place (and similar places like public storage) and the higher priced ones on high street is that the more expensive ... read more
Well, we have to sell our house! One income just doesn't cut it with the high mortgage. So storage we need close by before relocating overseas with some of our stuff while other things will stay in the (no longer quitw so) Good OLE USA for a future part-time return. After checking on yelp for storage spaces in Alameda, and finding only 2 rated, poorly at that, I was gonna go with the place across the High Street Bridge which has great ratings. Then one of my pharma rep friends whol ives on the island told me about this plac... read more
Horrendous experience. They doubled my rent within the first three months and when I finally went to move my stuff, rats had ruined my furniture. I cannot emphasize enough to stay away from this place.
Business response:
We are disappointed to hear about your horrendous experience with doubled rent and rats damaging your furniture. Please contact us at (510) 521-8565.
terrible business, completely unethical. They will get you in with a low rate and then double or triple it and continue to do that over and over. Don't ever do business with these people.
I only stored my things here for 3 months and when I returned EVERYTHING was covered in rat poop. They said it should have bought insurance.
HORRENDOUS Experience at Extra Space on Clement in Alameda My experience at this location was frustrating from start to finish. The office was locked during working business hours, and I left several voicemails over time -- none of which were ever returned or followed up on. Anytime I needed help with billing, gate codes, or basic questions, there was simply no one available. I even tried using their online live chat, and after explaining my issue, I was given a gate code -- but the agent told me they weren't sure it was g... read more
On top of a trash business, they like to tow handicap - while leaving other cars parked, and having no signs posted to claim you cannot park there or ones that are dubious at best.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,605 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.