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Extra Space Storage

4.9

About this business

Location details

11423 Vanowen St, North Hollywood, CA, 91605, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,586 reviews
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Gilberto R.'s profile image
Gilberto R. 
rating
3 months ago

Excelente lugar y buena ubicación, cercano a tiendas donde puedes adquirir diferentes servicios, el servicio del lugar es excelente y los precios son bajos 

Gloria B.'s profile image
Gloria B. 
rating
6 months ago

Moving is stressful especially when the company that you hired to take care of everything (Clutter is the company) sends a last minute text- morning of- saying that due to unforeseen circumstances, they've changed your move to 3 days later. WHAT- HOW-WHY! Anyway, I found Extra Space, read the reviews and gave them a call. I reached an actual person- yay! She helped me take care of it all. Michael at the store location was a total gem of a human- kind, efficient and I left feeling like a weight had been lifted. Great custome... read more

Melissa T.'s profile image
Melissa T. 
rating
a year ago

Michael made the process of switching my storage unit so easy and was extremely helpful with helping me find the most affordable price. Very respectful, helpful and goes above and beyond to help customers. Thank you Michael! 

Business response:

We're glad to hear that Michael was able to assist you with switching your storage unit and finding an affordable price. Thank you for sharing your positive experience with us! 

Guy B.'s profile image
Guy B. 
rating
a year ago

Just wanted to say again the crew here at extra space storage vanowen. Are so awesome. 

Business response:

Hi Guy, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team is professional and courteous and helpful. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE. 

David H.'s profile image
David H. 
rating
a year ago

From the agent on the phone to the on-site manager, the Extra Space staff provided excellent service. I especially appreciated the way Michael at the North Hollywood facility walked me through the process. 

Business response:

Thank you for the kind words, David! We're committed to providing excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. 

Krys L.'s profile image
Krys L. 
rating
a year ago

Love extra space. Michael, Demetri and all the Staff are so so helpful. The site is clean and well lit and the fact that they stay open later than other storage facilities is truly a win win! 

Business response:

Hi Krys, thank you for your review. We're glad our team was able to help! We pride ourselves on keeping our storage facility clean and well lit and are thrilled to hear your experience reflects that! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE. 

Ana F.'s profile image
Ana F. 
rating
a year ago

Michael, the manager is a star. Made the whole process easy and he was honest and upfront about the fees. Amazing customer service. The facility is clean and well-kept. The units are clean, secure, well-lit and ventilated. 

Business response:

We think Michael is great too! Thanks for the positive review, Ana. We're committed to providing excellent customer service. We're glad he was honest and upfront about the fees. Providing renters with clean, secure, and well lit facilities is our top priority. If you need anything, do not hesitate to reach out to 888-storage. 

Izzy K.'s profile image
Izzy K. 
rating
a year ago

Honest, upfront, if fees are going to go up, which they are not responsible for, clean environment, possessions are in a safe place.Honest, upfront, if fees are going to go up, which they are not responsible for, clean environment, possessions are in a safe place.It's time that those of you write negative reviews go in the bathroom and take a good look at yourself. You will find that you complain about everybody and everything. Grow up. 

Business response:

Thank you for your feedback, Yasmin! Providing renters with clean and secure facilities is our top priority. If you need anything, do not hesitate to reach out to 888-storage. 

Jazmine A.'s profile image
Jazmine A. 
rating
2 years ago

My business partner and I have been storing our supplies here for almost 6 years. We are here often mainly right when it opens (6am) and have never encountered any issues. The manager Michael is great, he's always very helpful. I highly recommend this location. 

Business response:

Thank you for being a loyal customer, Jazmine! We think Michael is great too! Don't hesitate to reach out at 888-STORAGE if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,586 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.