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Extra Space Storage
- Self Storage
- Ventura, CA
About this business
Location details
3700 Market St, Ventura, CA, 93003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
very friendly staff, and always super clean! safe spot for storage, #1 in Ventura county without a doubt!
Business response:
Your review is appreciated! We deeply cherish your positive feedback about our friendly staff and clean facilities. Thank you for choosing Extra Space Storage in Ventura County!
Thank you so much to extra space storage for reuniting me with my brothers ashes. Extra space storage took the time to find me after a family member didn't pay for there storage unit. I wanted to reimburse extra space storage but there were so kind and didn't want repayment but were happy that my brothers ashes were back with our family.
I don't ever do reviews but in this case I'm very thankful for what Carina at Extra Space Storage did for me so I'm more than happy to write this review. I had a issue with my storage fee because it was raised $100 and when I went to explain it to Carina she stopped me and said "let me see what I can do for you, she said I can't promise you anything but I will do everything I can." I went in the following day and Carina was off but I had recieved a text message that my rate was lowered from an extra $100 a month to only an e... read more
Business response:
We're ecstatic to hear about your positive experience with Carina at Extra Space Storage. Thank you for sharing your detailed feedback about how she assisted you with your storage fee concerns. We're glad that Carina was able to work on reducing your rate and even prorated your bill for the following month. It's wonderful to know that her efforts to go above and beyond in satisfying your needs were so appreciated. We value customers like you and are grateful for your kind words about Carina's excellent customer service.
Carina was so helpful in the process especially considering it was a stressful time around the holidays. She helped us find the unit that worked best for us.
Business response:
Thank you immensely for sharing your experience with Carina! We're glad to hear she was so helpful during a stressful time.
Carina Avina in the front office helped me today and is an EXCELLENT representative of Extra Space Storage. I very highly recommend her and the company - they have great customer service and I am very, very happy to say I've been a loyal customer since 2017 and plan on continuing my business with them.
Business response:
We are ecstatic to hear about your positive experience with Carina Avina at Extra Space Storage. Thank you for your loyalty since 2017!
I having been storing my stuff here for years now. Every employee I've ever dealt with here has been extremely nice and helpful. Today Carina helped me with something and saved me from having to waste my whole day. I always appreciate all they do for me.
Business response:
Thank you for being a loyal customer, April! We're glad our team has been extremely nice and helpful. If you need anything, do not hesitate to reach out to 888-storage.
The staff there is very kinda. I've mostly had the pleasure of talking mainly to Karina. She is nice and super helpful. As is the whole team at Extra Space Storage. Thank you All
Business response:
Thank you for the review, Roni! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!
Carina was most helpful and answered my needs efficiently and professionally. She is an asset to Extra Space!
Business response:
Hi Ross, thank you for your review. We're glad Carina was most helpful and answered your needs efficiently and professionally. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
Had the best customer service. Carina was super helpful and best of very nice. Highly recommend this storage facility. Very organized and clean
Business response:
Thank you, Adrian! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 1,034 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.