Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

3883 Sherman St, San Diego, CA, 92110, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.84,375 reviews
Select a rating
Terry O.'s profile image
Terry O. 
rating
2 years ago

I've been renting storage units for 10 years. I received the best over the top service from Bob and Cindy at the Sherman St. Location. I was always just a face and a number with all the other previous storage companies before. Not with Bob and Cindy though!! They are the best, always personal, always professional and always willing to go above and beyond to help me every time I enter the office! Highly recommend them and this location! Kudos! TerryO​ 

Business response:

Thank you for the kind words, Terry. We're glad our managers Bob and Cindy were able to help! Our team is here to serve you, so give us a call at (619) 297-3502 if you need any future assistance. Thank you for choosing Extra Space Storage. 

M S.'s profile image
M S. 
rating
3 years ago

Bob was patient, efficient, and professional, answering all my questions and giving me a tour so I could pick the appropriate unit and location. The facility was clean and easy to get to. 

Business response:

Hi M, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or contact us at 888-storage if you have any questions! 

Laurel S.'s profile image
Laurel S. 
rating
3 years ago

I had great experience with this storage facility. Each person I spoke to was professional and very helpful. Cindy was the last person that assisted me and she was amazing very patient as I'm new to acquiring a storage unit. 

Business response:

Hi Laurel, thanks so much for your review! We are thrilled to hear your experience was great. We're glad our team was professional and very helpful. We think Cindy is great too! Feel free to stop by the office if you need anything! 

Kevin L.'s profile image
Kevin L. 
rating
3 years ago

Super nice and easy going! Thank you for your help today Bob, Terra and Sindy! Y'all were fast! 

Business response:

Hi Kevin, thank you for your review. We're glad Bob, Terra and Sindy were able to help! Please stop by the office or call us at 888-STORAGE if we can help you with anything! 

Grace P.'s profile image
Grace P. 
rating
3 years ago

Loved working with Bob and Sindy were wonderful to work with and so kind. Would definitely return! 

Business response:

Thank you for the review, Grace! We pride ourselves on having a friendly, accommodating staff and are so happy Bob and Sindy were able to assist you! Call us at 888-storage whenever you need us. 

Cathleen M.'s profile image
Cathleen M. 
rating
3 years ago

This was a epic experience! Honestly finding the unit was so easy. From the comfort of my phone. I had the unit for 2 years and I felt safe going to the unit. I felt my stuff was well protected. Moving out was just as easy! I never had any issues and when things did change for example new lock system I had loft of early communications letting me know exactly what to expect. Needing a storage unit is stressful but finding a place that you know is taking good care of you and your stuff? Priceless! Thank you extra space stor... read more

Business response:

Hi Cathleen, thanks so much for your review! We are thrilled to hear your experience was epic. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to stop by the office if you need anything! 

Azucena M.'s profile image
Azucena M. 
rating
3 years ago

Cheyanne went above and beyond to help me as soon as I came in today. I've had my unit for almost 4 months and needed to get into my unit after losing my key. She walked me through the process and made it the experience super easy and quick. Very professional and friendly. 

Business response:

Hi Azucena, thank you for your review. We're glad Cheyanne went above and beyond to help you, walked you through the process, and made it the experience super easy and quick. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Simone F.'s profile image
Simone F. 
rating
3 years ago

The team at Extra Space has been super helpful and accommodating. They are professional and they keep the storage facilities clean. 

Mason L.'s profile image
Mason L. 
rating
3 years ago

Very easy and accessible, Cindy and Bob were great! Always greeting me at the front and we're helpful answering any questions I had. 10/10 

Business response:

We think Cindy and Bob are great too! Thanks for the positive review, Mason. Stop by our office if you need anything in the future! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 4,375 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.