Extra Space Storage

Mercer H. 

on Yelp

13 years ago

I had such a positive experience at Extra Space Storage. Mike is top notch customer service all the way. In fact, all the guys here are so accommodating. The grounds and units are kept sparkling clean, it's easy to get to your storage unit due to nice large freight elevators. And carts to shlep all the boxes! 

Cuello R. 

on Yelp

14 years ago

Mike at the Sherman st location was great! He saved me money and time by throughly explaining the different storage units and rental process. Highly recommend talking to him. 

Edwin W. 

on Yelp

14 years ago

Of all of the facilities I have rented from, Extra Space Storage has always had the most competitive prices for the spaces offered and the hours of access. My only complaint about this facility is the inconvenience of having to reserve a cart for after office hour use. 

Julia F. 

on Yelp

14 years ago

Wow!!!!!!!!!!!!!!!! After dealing with Price Self storage Pacific Beach , this place is like a reward, their rates are better, their terms are better, their past dues are more lenient, and they don't mandate your credit card on file so they can yank payments out , when it is due on the very first of the month! 

Mark W. 

on Yelp

14 years ago

As my wife and I were moving, we needed a storage unit. This Extra Space Storage facility seemed to be in a convenient location, so we checked it out. The employees Mike and Jerry couldn't have been more helpful. It was our first time renting a storage unit, and Mike immediately made us feel at home. We got plenty of space for the money. The rooms were full height, clean, etc. They were updating the hallway lighting during our rental period, so things were plenty bright. That provided plenty of light for inside the ... read more

Adrienne A. 

on Yelp

15 years ago

I have used many storage places in my life so far. Extra Space Storage has great Customer service! Even helped me with my lock when any other place would have just charged me 20 bucks to get a new one. Great 1st month rates! No secret charges etc. The price they gave me over the phone was really the price I paid in person. 

Starlight M. 

on Yelp

18 years ago

My experience with ESS: 1. I went to their website. 2. I indicated I wanted a unit near my zip code. 3. They gave me a comprehensive list of options which I narrowed down to the size and location I desired. 4. I indicated I wanted to reserve it now, and set my move-in date nearly 3 weeks out from now. 5. I paid $20 to reserve it and get the 1st month rent free. 6. I hit submit, and was offered a map and my confirmation data. 7. My cell IMMEDIATELY rang with ESS confirming they got my reservation, the move-in date, and did... read more

Julia S. 

on Yelp

a month ago

I ve been renting a unit with Extra Space Storage for a little under 2 years, and honestly, this has been the worst experience. First, they keep raising the price without proper notice, I went from about $120 to nearly $300 a month in no time , That's a huge jump! Because I travel a lot for work, sometimes out of state or overseas, I sent a friend to access my unit. Even while I was on the phone with them, they refused to let him in. They kept asking for emails and requests, which I sent, but nothing was ever resolved. I... read more

Madison O. 

on Yelp

2 months ago

The place is decent , but they will Jack up your rates in a ridiculously unfair manner once you're settled in . They raised our rate 30% after 3 months . I would not recommend .