Extra Space Storage

Name: Extra Space Storage
Address: 3883 Sherman St, San Diego, CA, 92110, US
Telephone: (619) 297-3502
Rating: 4.8

4.8

Self Storage
San Diego, CA

About this business

Consumer Services Self Storage

Location details

3883 Sherman St, San Diego, CA, 92110, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.84,227 reviews

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Angelica G.

4 years ago

Really personable staff who went above and beyond for me during a challenging family issue that I was experiencing. It's obvious that they really care about their business and customers. A big shout out to Sindy for her compassion (and patience with my many phone calls). Thanks again Extra Space. Your kindness did not go unnoticed.

Business response:

Thank you for the review, Angelica! We pride ourselves on having a friendly, accommodating staff and are so happy Sindy was able to assist you! If there is anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team would love to hear from you!

Brian D.

5 years ago

This place has the most bang for your buck as far as storage places in the Point Loma area. Good customer service, easy and friendly entry. I would give it 5 stars but someone set off the sprinkler system and instead of calling everyone effected right away we didn't get a call for almost 2 weeks after... so half our stuff had black mold. But the claim service has been relatively painless so....

Business response:

Thank you for the kind words, Brian! We're committed to providing excellent customer service. We're sorry to hear about your experience, Brian. It's very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (619) 297-3502 so that we can assist with your concern.

Al D.

5 years ago

Bob and Sindy, the store managers, provided me with world-class assistance!! Went above and beyond to ensure all my needs were met!!!

Meg F.

5 years ago

I had such a great experience with the staff here. I rented a storage unit from 2017 until recently. Upon move in, they were so kind and and really showed that the integrity and security of the property was a main priority. I had moved away from the San Diego area in 2018 but continued to use the storage unit until I recently moved out. Jordan was more than accommodating helping me figure out the easiest process to move out and ultimately disposed of the last few items for me as I could not get down there to do it myself. He... read more

Business response:

Hi Meg, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jordan! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.

Dave E.

5 years ago

I spoke with Nihaya at the facility and she was very friendly. She answered all of my questions and explained everything clearly. Extra Space seems to have competitive prices for storage in San Diego. I'm looking forward to renting with them.

Business response:

Thank you so much for your kind words, Dave. We really appreciate you taking the time to share your experience with us. We look forward to having you at Extra Space as well! Call us at 888-STORAGE if you need anything.

Linda E.

6 years ago

Bob and Jordan were very helpful in finding me a space which was much better for the size needed than what I previously had. They took their time and it's a perfect fit. Sometimes the carts are difficult to find, but they will help find one for you, if you ask.

Business response:

Thanks, Linda! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Bob and Jordan were able to provide that for you! Let us know if we can do anything else to assist you!

Kat D.

6 years ago

Sindy was amazing at the front office. Helped me get set up for my unit and showed me around the facility.

Business response:

Thank you for the kind words, Kat. We're glad Sindy helped you get set up and showed you around the facility. Our team is here to serve you, so give us a call at (619) 297-3502 if you need any future assistance.

Michelle F.

6 years ago

I've been with this facility for almost a year. I've had a positive experience from day one. Staff is very friend, the facility is conveniently located near my home, accessibility hours are great, very secure. This is why I decided to continue my service when I needed to downsize my unit. I would highly recommend.

Business response:

Thank you for being a loyal customer, Michelle! We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage!

War G.

6 years ago

Been a long time customer. I now have two storage units that I am renting. Available hours to access storage with great security and safety have been perfect for me. Sindy and Bob are always helpful when I ask them for help.

Business response:

Thank you for being a long time customer and trusting us with your belongings, War! It's been a pleasure serving you. Sindy, Bob, and the rest of our team are here to help if you need anything!