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Extra Space Storage

4.8

About this business

Location details

3883 Sherman St, San Diego, CA, 92110, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.83,987 reviews
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Al D.'s profile image
Al D. 
rating
4 years ago

Bob and Sindy, the store managers, provided me with world-class assistance!! Went above and beyond to ensure all my needs were met!!! 

Meg F.'s profile image
Meg F. 
rating
5 years ago

I had such a great experience with the staff here. I rented a storage unit from 2017 until recently. Upon move in, they were so kind and and really showed that the integrity and security of the property was a main priority. I had moved away from the San Diego area in 2018 but continued to use the storage unit until I recently moved out. Jordan was more than accommodating helping me figure out the easiest process to move out and ultimately disposed of the last few items for me as I could not get down there to do it myself. He... read more

Business response:

Hi Meg, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jordan! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. 

Dave E.'s profile image
Dave E. 
rating
5 years ago

I spoke with Nihaya at the facility and she was very friendly. She answered all of my questions and explained everything clearly. Extra Space seems to have competitive prices for storage in San Diego. I'm looking forward to renting with them. 

Business response:

Thank you so much for your kind words, Dave. We really appreciate you taking the time to share your experience with us. We look forward to having you at Extra Space as well! Call us at 888-STORAGE if you need anything. 

Linda E.'s profile image
Linda E. 
rating
5 years ago

Bob and Jordan were very helpful in finding me a space which was much better for the size needed than what I previously had. They took their time and it's a perfect fit. Sometimes the carts are difficult to find, but they will help find one for you, if you ask. 

Business response:

Thanks, Linda! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Bob and Jordan were able to provide that for you! Let us know if we can do anything else to assist you! 

Kat D.'s profile image
Kat D. 
rating
5 years ago

Sindy was amazing at the front office. Helped me get set up for my unit and showed me around the facility. 

Business response:

Thank you for the kind words, Kat. We're glad Sindy helped you get set up and showed you around the facility. Our team is here to serve you, so give us a call at (619) 297-3502 if you need any future assistance. 

Michelle F.'s profile image
Michelle F. 
rating
5 years ago

I've been with this facility for almost a year. I've had a positive experience from day one. Staff is very friend, the facility is conveniently located near my home, accessibility hours are great, very secure. This is why I decided to continue my service when I needed to downsize my unit. I would highly recommend. 

Business response:

Thank you for being a loyal customer, Michelle! We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage! 

War G.'s profile image
War G. 
rating
5 years ago

Been a long time customer. I now have two storage units that I am renting. Available hours to access storage with great security and safety have been perfect for me. Sindy and Bob are always helpful when I ask them for help. 

Business response:

Thank you for being a long time customer and trusting us with your belongings, War! It's been a pleasure serving you. Sindy, Bob, and the rest of our team are here to help if you need anything! 

Carresa Y.'s profile image
Carresa Y. 
rating
5 years ago

Amazing customer service! Bob was awesome and got us an amazing deal on our unit! Incredibly clean and safe place to store our priceless valuables.. Bob made our moving experience so easy and stress free! Thank you Bob!! 

Patricia U.'s profile image
Patricia U. 
rating
5 years ago

Extra Space Storage, Pt Loma is very clean, great security. And their customer service friendly and welcoming. Go in and talk to Bob. He's great 

Business response:

Thank you for your feedback, Patricia! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 3,987 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.