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Extra Space Storage
- Self Storage
- Cerritos, CA
About this business
Location details
10753 Artesia Blvd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My experience today was 10/10 Matt was a great help working to provide the best service since we were having difficulties with a unit. He communicated very well we left very happy and content.
Business response:
Thank you for sharing your 10/10 experience with us, Sherlyn! We're so glad to hear that Matt provided such great service and communication, especially when you were experiencing difficulties with a unit. It's wonderful to know you left feeling happy and content. We appreciate your feedback!
If I could give Matt 100 stars I would. I had an outstanding experience at Extra Space Storage. The customer service was truly exceptional from start to finish. Matt was friendly, professional, and took the time to answer all of my questions. He made the rental process quick and easy, explained everything clearly, and made sure I found the right storage unit for my needs!
Business response:
We are privileged to hear this! Matt's friendly, professional service and clear explanations reflect exactly what Extra Space Storage strives for. We'll make sure he knows!
matt and jocelyn are the best very friendly and helpful would recommend this is my first time storing
Business response:
Thank you, Marcos! We're glad Matt and Jocelyn made your first storing experience friendly and helpful. We appreciate the recommendation!
excellent customer service very clean storage facility overall would recommend storing here!
Business response:
Thank you for recommending our clean facility and excellent customer service, Igor!
Mr. Matt BorJa has great energy and outstanding customer service! He took care of me, went over everything thoroughly and made sure I had a clear understanding of my unit size and rates. Originally I wanted a unit at the Ibbetson location considering it is closer to my place of residence, but that location was closed for the day. Low and behold Mr. Borla was the site manager for that location as well. Mr. Borla was able to accommodate me with a unit at the Ibbetson location. When I tell you I was a happy camper. I was indee... read more
Business response:
Thank you so much for the wonderful feedback about Matt's outstanding customer service and accommodation with the Ibbetson location unit! We're thrilled to hear that Matt was able to provide you with such great energy and thorough explanations regarding your unit size and rates. It's fantastic that despite the Ibbetson location being closed initially, Matt was able to work with you as the site manager for both locations and ultimately get you the unit at your preferred Ibbetson location. We're so pleased that you left as a h... read more
Jocelyn was super helpful in moving me in to my new storage unit! They offered me a few different sizes to find the perfect fit and I got to look at several options. The space is super clean and organized. The office was also very professional. I appreciate that they have lifts, carts, and a gate for my convenience. Everyone was really nice and easy to work with. I'm really happy with this space and can tell that it's the right one for me!
Business response:
Thank you for your wonderful feedback! We're thrilled Jocelyn helped you find the perfect unit and you're happy with our clean space and convenient amenities.
Joe is honestly one of the best Assistant Store managers I've dealt with at any storage place. He's super helpful, always clear about payments and options, and really takes the time to make sure everything goes smoothly. It's convenient, clean, and you can tell he actually cares about the customers instead of treating you like just another number. Definitely recommend this location -- Joe makes it easy to handle everything without stress.
Good customer service clean facility. It's nice to have units with lights in them and the ceilings are nice and high.
The female who helped me wasn't the friendliest but said she would give me discount if I left a review. Here you go. Be a little more nice next time. Thank you for the discount.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 2,060 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.