Extra Space Storage

Name: Extra Space Storage
Address: 10753 Artesia Blvd, Cerritos, CA, 90703, US
Telephone: (562) 865-9696
Rating: 4.8

4.8

Self Storage
Cerritos, CA

About this business

Consumer Services Self Storage

Location details

10753 Artesia Blvd, Cerritos, CA, 90703, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,883 reviews

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Jeff W.

3 years ago

Customer service was always great. Gracie and the others are super helpful. Didn't like the 20% rate increase within a year of moving in.

Business response:

Thank you for the kind review, Jeff. We're glad Gracie and the team were customer-oriented and able to help! Our team is here to serve you, so give us a call at (562) 865-9696 if you need any future assistance.

Paola C.

4 years ago

amazing customer service from gracie! had no issue renting . she was very helpful nice and fast! definitely recommend this place! ask for gracie!

Elyse Z.

4 years ago

Nice and clean facility. Also the customer service here is amazing! Very nice and kind people they helped me a lot via phone and even person from beginning to end! Definitely recommend. Shoutout to Catherine for making an easy and smooth transaction.

Business response:

Hi Elyse, thank you for your review! We're so happy to hear that your experience with Catherine and the cleanliness of the facility has been positive! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

Lila M.

4 years ago

They are great, we are a Buisness and have a unit with them, they are super helpful when we receive a large amount of packages, they are great!!

Business response:

Thanks, Lila. We are thrilled you had a great experience with Extra Space Storage. Please let us know if you need any assistance or have any questions. We are always available at 888-storage!

Tiffini T.

4 years ago

Gracie was amazing! She showed me each unit I was interested in and she wasn't pushy at all. Very honest and efficient. I ended up going with a unit here for a few months based off her service and the cleanliness of the facility. Thank you!

Business response:

Thank you for the kind words, Tiffini. We're glad Gracie showed you each unit you were interested in, wasn't pushy at all and was very honest. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

Michelle G.

4 years ago

I tried to sign up for a unit online but I couldn't figure it out, so I gave up and was not going to do it anymore. Catherine called me within 3 minutes and asked me how she could help. I let her know my struggles and she walked me through the entire process. She was very knowledgeable and patient with me, and I was finally able to get the storage I needed. Very grateful she was able to help! Completely relieved my anxiety and made my moving experience as smooth as it could possibly be.

Business response:

Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Catherine! We are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

P P.

4 years ago

Needed temporary storage for the summer and Extra Space Storage delivered. From it's close proximity, appropriate sized unit, overall clean facility and excellent customer service, I highly recommend Extra Space for your storage needs. Regarding their customer service... I had a coupon for the unit but during checkout, the representatives provided me with a promotion code that saved me even more. Thank you Extra Space.

Business response:

Hi P. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

Catherine A.

4 years ago

I had a great experience with this ExtraSpace Storage. The employees were very helpful and willing to help me. The facility is very clean and has updated technology which is a big relief when it comes to security of my storage unit.

Business response:

Hi Catherine, thanks so much for your review! We are thrilled to hear your experience was great. We're glad our team was very helpful. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

Erika C.

4 years ago

I have had a storage unit in Lakewood for almost 7 years. They are always very nice and the facility is nice. The only reason for 4 stars is the price. The unit started at a reasonable price and then was raised 2 times a year for the last 7 years. But my belongings are safe and I have never had any issues with security

Business response:

Thank you for being a loyal customer, Erika! We're glad our team was very nice. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.