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Extra Space Storage
- Self Storage
- Cerritos, CA
About this business
Location details
10753 Artesia Blvd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've rented storage units from this location for 2.5 years and counting. The staff are extremely friendly and do more work than they're asked to do on a daily basis. The facilities are typically clean and the gate always works. I highly recommend this location!
Business response:
We count ourselves lucky to have loyal customers like you, Austin! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. Your recommendation means the world to us! As always, don't hesitate to reach out if you need anything!
They were great, the staff was professional and courteous. The storage area is taken care and is very clean and well taken care of. Rates are very reasonable and I highly recommend using their services! And it's very easy to access your storage area, they actually work with you too and always want to make sure you're taken care of and you feel welcome.
Thank you Christina for reaching out to me to explain some details. Appreciate the apology and trying to make it right. It's not complete but at least made it ok.
Business response:
Thank you for the feedback, Tony. We're sorry to hear about your experience. We would love the opportunity to make things right. Would you mind giving us a call at 888-STORAGE?
Been using extra space for months close to my house and staff are always nice to talk... prices are better then other extra space near... give them a try
Business response:
Thanks J N! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a helpful and friendly staff. Thank you for being a loyal customer!
Great facility the customer service drove us around to find the perfect size to hold our things. Nice clean facility in Cerritos
Ok so pushing my code in and out the place is clean for the most part. But why lock the garbage cans during hours?? and totally not happy about them raising the prices and not consulting the customer (like me) I mean I get it your business yay cool for you and I get it got to make that money we r living in Cali but dude at least give me a warning I know I can go anywhere else but the day I went to purchase space there you guys were so nice and kissing my ass Why not kiss my ass by telling me when you r going to up ir price... read more
A little more than other storage but the customer service is fast and precise. The storage space I wanted was no longer available but found something that still worked for me.
It's safe and secure. Never had a problem, even with the new management. Plus, it smells good in there. Don't mean to make this weird, but I hope they continue cleaning with that pine scent. Love it. They've raised their prices though. I don't enjoy that. Working to get my stuff moved out soon.
Great staff ! Special shoutout to Jason who went above and beyond his normal call of duty today at work, very caring and thoughtful! I appreciate the fact that when ever I have any interaction with the staff here they are all very nice courteous and well trained!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,883 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.