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Extra Space Storage
- Self Storage
- Cerritos, CA
About this business
Location details
10753 Artesia Blvd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I needed a storage space for work. Everyone who assisted me was very helpful from the beginning. Bryan was the one who assisted me in checking out the storage space and getting my account setup. He was very helpful and answered all of my questions and concerned. I appreciate working with people who are knowledgeable and help make things easy. I am looking forward to storage out items at this location.
Business response:
Marlene, thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bryan! Let us know if we can do anything else to assist with your storage needs!
The staff was very helpful. They made it very easy and fast to pick a spot and go. Plus, the first month is free (no catch)!!
Business response:
Hi Row, we're glad our team was able to help and made it very easy. Don't hesitate to reach out if you need anything!
I had a great experience getting my storage unit today! Shay was super helpful and the process was quick and easy! Definitely recommend!
I've rented storage units from this location for 2.5 years and counting. The staff are extremely friendly and do more work than they're asked to do on a daily basis. The facilities are typically clean and the gate always works. I highly recommend this location!
Business response:
We count ourselves lucky to have loyal customers like you, Austin! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. Your recommendation means the world to us! As always, don't hesitate to reach out if you need anything!
They were great, the staff was professional and courteous. The storage area is taken care and is very clean and well taken care of. Rates are very reasonable and I highly recommend using their services! And it's very easy to access your storage area, they actually work with you too and always want to make sure you're taken care of and you feel welcome.
Thank you Christina for reaching out to me to explain some details. Appreciate the apology and trying to make it right. It's not complete but at least made it ok.
Business response:
Thank you for the feedback, Tony. We're sorry to hear about your experience. We would love the opportunity to make things right. Would you mind giving us a call at 888-STORAGE?
Been using extra space for months close to my house and staff are always nice to talk... prices are better then other extra space near... give them a try
Business response:
Thanks J N! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a helpful and friendly staff. Thank you for being a loyal customer!
Great facility the customer service drove us around to find the perfect size to hold our things. Nice clean facility in Cerritos
Ok so pushing my code in and out the place is clean for the most part. But why lock the garbage cans during hours?? and totally not happy about them raising the prices and not consulting the customer (like me) I mean I get it your business yay cool for you and I get it got to make that money we r living in Cali but dude at least give me a warning I know I can go anywhere else but the day I went to purchase space there you guys were so nice and kissing my ass Why not kiss my ass by telling me when you r going to up ir price... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,974 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.