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Extra Space Storage

4.8

About this business

Location details

10753 Artesia Blvd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.82,011 reviews
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Josh B.'s profile image
Josh B. 
rating
6 years ago

Grace helped me out very informative and quick with the process got size i needed as well plus still open running during quarantine goin on 

Business response:

Thanks, Josh! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Grace was able to provide that for you! Don't hesitate to reach out if you need anything! 

Alice D.'s profile image
Alice D. 
rating
6 years ago

Let me first start off by saying that THIS particular facility is by far the best place for your storage needs. As a previous storage renter at the same name facilities and I ended up leaving due to the lack of customer service and support. Today (last eve), I went online to reserve another unit, Bryan was kind enough to return my phone call... got down here, very very courteous, friendly beyond words...GREAT JOB Bryan 

Business response:

Hi Alice, we're glad Bryan was kind and very courteous. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! 

Marlene L.'s profile image
Marlene L. 
rating
6 years ago

I needed a storage space for work. Everyone who assisted me was very helpful from the beginning. Bryan was the one who assisted me in checking out the storage space and getting my account setup. He was very helpful and answered all of my questions and concerned. I appreciate working with people who are knowledgeable and help make things easy. I am looking forward to storage out items at this location. 

Business response:

Marlene, thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bryan! Let us know if we can do anything else to assist with your storage needs! 

Row Q.'s profile image
Row Q. 
rating
6 years ago

The staff was very helpful. They made it very easy and fast to pick a spot and go. Plus, the first month is free (no catch)!! 

Business response:

Hi Row, we're glad our team was able to help and made it very easy. Don't hesitate to reach out if you need anything! 

Tara S.'s profile image
Tara S. 
rating
6 years ago

I had a great experience getting my storage unit today! Shay was super helpful and the process was quick and easy! Definitely recommend! 

Austin C.'s profile image
Austin C. 
rating
6 years ago

I've rented storage units from this location for 2.5 years and counting. The staff are extremely friendly and do more work than they're asked to do on a daily basis. The facilities are typically clean and the gate always works. I highly recommend this location! 

Business response:

We count ourselves lucky to have loyal customers like you, Austin! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We make it a priority to provide clean, well-maintained facilities and are thrilled to hear your experience reflects that. Your recommendation means the world to us! As always, don't hesitate to reach out if you need anything! 

Scotty A.'s profile image
Scotty A. 
rating
7 years ago

They were great, the staff was professional and courteous. The storage area is taken care and is very clean and well taken care of. Rates are very reasonable and I highly recommend using their services! And it's very easy to access your storage area, they actually work with you too and always want to make sure you're taken care of and you feel welcome. 

Tony J.'s profile image
Tony J. 
rating
7 years ago

Thank you Christina for reaching out to me to explain some details. Appreciate the apology and trying to make it right. It's not complete but at least made it ok. 

Business response:

Thank you for the feedback, Tony. We're sorry to hear about your experience. We would love the opportunity to make things right. Would you mind giving us a call at 888-STORAGE? 

J N.'s profile image
J N. 
rating
7 years ago

Been using extra space for months close to my house and staff are always nice to talk... prices are better then other extra space near... give them a try 

Business response:

Thanks J N! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a helpful and friendly staff. Thank you for being a loyal customer! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 2,011 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.