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Extra Space Storage
- Self Storage
- Cerritos, CA
About this business
Location details
10753 Artesia Blvd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I tried to sign up for a unit online but I couldn't figure it out, so I gave up and was not going to do it anymore. Catherine called me within 3 minutes and asked me how she could help. I let her know my struggles and she walked me through the entire process. She was very knowledgeable and patient with me, and I was finally able to get the storage I needed. Very grateful she was able to help! Completely relieved my anxiety and made my moving experience as smooth as it could possibly be.
Business response:
Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Catherine! We are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!
Needed temporary storage for the summer and Extra Space Storage delivered. From it's close proximity, appropriate sized unit, overall clean facility and excellent customer service, I highly recommend Extra Space for your storage needs. Regarding their customer service... I had a coupon for the unit but during checkout, the representatives provided me with a promotion code that saved me even more. Thank you Extra Space.
Business response:
Hi P. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
I had a great experience with this ExtraSpace Storage. The employees were very helpful and willing to help me. The facility is very clean and has updated technology which is a big relief when it comes to security of my storage unit.
Business response:
Hi Catherine, thanks so much for your review! We are thrilled to hear your experience was great. We're glad our team was very helpful. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.
I have had a storage unit in Lakewood for almost 7 years. They are always very nice and the facility is nice. The only reason for 4 stars is the price. The unit started at a reasonable price and then was raised 2 times a year for the last 7 years. But my belongings are safe and I have never had any issues with security
Business response:
Thank you for being a loyal customer, Erika! We're glad our team was very nice. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Brian helped me out with the best storage space that I need right now. He was very attentive and helpful. I've rented a storage here before and always had a good experience.
Business response:
Hi Hannah, thank you for your review. We're glad Brian helped you out with the best storage space that you need right now, was very attentive, and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Good service and happy with my parking Mitchell gave good customer service and explained everything good
Business response:
Hi Pablo, Thank you for your review! We are so happy to hear that you are satisfied with your service and parking space. Customer service is our top priority. We are glad you had that experience with Mitchell. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Bryan was very helpful and friendly. He quickly showed me the unit and various options. Checked me in and out and explained everything thoroughly. Great experience!
Amazing staff. They are friendly and really helpful with what works best for your budget! Would recommend this place if you're Looking for extra space
Business response:
We think our team is great too! Thanks for the positive review, Randy. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything.
Went in for some general information. Michelle was extremely polite and answered all of my questions and provided me with great options. Thank you!
Business response:
Hello, Paulina. Thank you for the review. We're so glad we could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 2,011 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.