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Extra Space Storage

4.8

About this business

Location details

21123 Norwalk Blvd, Hawaiian Gardens, CA, 90716, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,304 reviews
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Lionel M.'s profile image
Lionel M. 
rating
2 years ago

Jesse helped me today and was very knowledgeable in what he does . Made it quick and easy for me to get my storage 

Business response:

Hi Lionel, thank you for your review. We're glad Jesse helped you and was very knowledgeable about what he does. Feel free to stop by the office if you need anything! 

Hunny H.'s profile image
Hunny H. 
rating
2 years ago

So easy with the app and instructions were very clear. AND the front office reached out to me first to make sure I didn't need any assistance. Excellent customer service 

Business response:

Thank you for the kind words, Hunny! We're committed to providing excellent customer service. Please stop by the office or call us at 888-STORAGE if we can help you with anything! 

J M.'s profile image
J M. 
rating
2 years ago

Everyone here at the Hawaiian Gardens location was awesome! We were only here for a month, but they were super helpful answering all of our questions and addressing our concerns. I wouldn't hesitate to use them again. Excellent 10 out of 10 service. 

Cindy H.'s profile image
Cindy H. 
rating
2 years ago

Great customer service by Jesse thank you!! Definitely recommend this place. Great prices too 

Business response:

Thank you for recommending us, Cindy! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Jesse reflects that. We are so glad you are satisfied with your rental rate! As always stop by the office or call us at 888-storage if you need anything. 

Kerryck F.'s profile image
Kerryck F. 
rating
2 years ago

Great storage units! Always kept clean and the staff is very helpful and always, highly recommend! 

Christopher M.'s profile image
Christopher M. 
rating
2 years ago

Today I had a great experience with Rodrigo. He was so helpful and patient with me. He answered all my questions, and I left feeling I had all the info I needed. Let's not forget about Monique and Jesse. They too were courteous and patient with me. This storage is Bluetooth equipped so you have to have a login and password.They were able to help me with all of that. Thank you guys. -Chris 

Earl G.'s profile image
Earl G. 
rating
2 years ago

I contacted the Hawaiian Gardens location this afternoon, and spoke with the manager. Please forgive me, but her name was either Noni or Monique. She was very professional, attentive, kind, patient, and solution oriented. She listened to my concerns and acted immediately to resolve the issue. Exemplary Customer Service Skills!! Thank you for listening and providing a very reasonable response! Outstanding! Today is Monday, January 30, 2023. Again, I apologize for not verifying her name before ending the call. I'm certain that... read more

Business response:

Hi Earl, thank you for your review. We're glad our manager was very professional, attentive, and kind. We're committed to providing excellent customer service. As always stop by the office or call us at 888-storage if you need anything. 

Maria O.'s profile image
Maria O. 
rating
3 years ago

The staff is very friendly, knowledgeable, and always willing to go the extra mile to assist customers. I highly recommend this location. Always safe with no issues. 

Business response:

Thank you for your kind words, Maria. Security is our top priority and we appreciate that you have trusted us with your belongings! If you have any questions, let us know at 888-storage. 

Genessis M.'s profile image
Genessis M. 
rating
3 years ago

The staff in the Hawaiian Gardens location are genuinely the best! In particularly Adam and Monik, they have always gone above and beyond for me!! Always ensuing all my needs are met!!! Great customer service! 

Business response:

Thank you for the review, Genessis! We pride ourselves on having a friendly, accommodating staff and are so happy Adam and Monik were able to assist you! If you have any questions, let us know at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,304 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.