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Extra Space Storage

4.8

About this business

Location details

3000 B St, Sacramento, CA, 95816, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,045 reviews
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Halle C.'s profile image
Halle C. 
rating
3 years ago

5 stars for Tasha Irby, Store Manager of this facility. We've had our unit here for 5 years, and working with Tasha has always been nothing wonderful. Her customer service is exceptional, from her communication to her attentiveness, to her support if we ever needed it. Can't recommend her, or this facility enough! :) 

Business response:

Hi Halle. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tasha. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Qumar F.'s profile image
Qumar F. 
rating
4 years ago

Great location, and the staff has been really nice and helpful. I have an indoor unit that's temperature controlled. No complaints 

Business response:

Thanks for renting with us in Extra Space Storage, Qumar! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything! 

Jason L.'s profile image
Jason L. 
rating
4 years ago

I rarely feel compelled to make time and leave online reviews. It's even more rare that I consider a business or service to have earned a five star review. That said, Tasha and her crew have proven, over a significant amount of time, that the service they provide is deserving of a five star review. At the least. As a small business owner, I've come to rely on Extra Space as a significant partner in my day to day operations. I use this facility to store my business's inventory. Inventory that is fragile, incredibly valuable... read more

Alison H.'s profile image
Alison H. 
rating
4 years ago

Tasha was amazing and really went above and beyond in helping me have a good experience during the storage rental process. She listens and cares about ensuring customers understand their options and takes time to answer questions patiently and transparently. I will definitely rent there in the future if/when I need storage again. 

Business response:

Hi Alison. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tasha. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions! 

Phillip N.'s profile image
Phillip N. 
rating
4 years ago

Great customer service, Tosha has been great. Looking forward to working with Extra Space 

Business response:

Thank you for the review, Phillip! We pride ourselves on having a friendly, accommodating staff and are so happy Tosha was able to assist you! Let us know if we cando anything else to help at 888-storage. 

Jason C.'s profile image
Jason C. 
rating
4 years ago

I've had a wonderful experience here! I've had several units for four or more years. I am very pleased with the staff and the cleanliness of this storage facility! 

Business response:

Hi Jason, thanks so much for your review! We are thrilled to hear your experience was wonderful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Luis A.'s profile image
Luis A. 
rating
4 years ago

Great convenient location !!! Was helped by a really sweet professional receptionist thank you Tasha !!!! 

Business response:

Hi Luis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Tasha! Don't hesitate to reach out to us at 888-storage if you need anything! 

Liam H.'s profile image
Liam H. 
rating
4 years ago

The customer service here is great! Tasha was wonderful getting a unit ready when I needed one quick! Courteous, polite and professional. I really respect how this company operates. 

Business response:

Thank you for the kind words, Liam! We're committed to providing excellent customer service. We're glad Tasha was courteous and polite. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out at 888-STORAGE if you need anything. 

Marsha S.'s profile image
Marsha S. 
rating
5 years ago

I found the facility to fit my needs perfectly! Tasha was very helpful and got me set up right away. Super pleased with the whole experience and highly recommend it. 

Business response:

Thanks for the kind words, Marsha! We're glad Tasha was very helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (916) 444-1888 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,045 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.