Extra Space Storage

Karen C. 

on Yelp

10 years ago

Our business has used Extra Space Storage in Sacramento for a year and have been quite satisfied. We chose a climate controlled unit for archiving paperwork and extra furniture and recently rented a 2nd unit for overflow storage. The building is always super clean and easy to access. The customer service I've received has been good but I have not tried to end our agreement.or had any other issues to deal with. Overall, we are satisfied with their service. 

Anon Y. 

on Yelp

11 years ago

The experience was awesome!!! Cynthia was very pleasant and reviewed all paperwork including walk through. I will return when in need of a storage facility. The grounds were very very clean !!!!!! 

Rob S. 

on Yelp

11 years ago

Highly recommend this place, the staff is very friendly and helpful. The facility is extremely clean and well maintained. I had looked at other storage facilities before this one, this one by far is a higher standard than the others I visited. 

Michelle C. 

on Yelp

11 years ago

Cynthia at the front desk was such an amazing help! This place is one of the nicest storages places I've ever used. The location is what drew me towards it cause it's right around the corner from my office and the hours are perfect. I would def. recommend this place to my friends and family. 

David C. 

on Yelp

11 years ago

After an exhausting search for a mini storage in Sacramento I was finally referred to Extra Space Storage. I received excellent customer service. As their ad indicates, the business is super clean and modern. Thank you Extra Space Storage for providing a safe, clean, environment for both my precious treasures and me. 

Emily W. 

on Yelp

15 years ago

I've had a great experience here so far. Jillian gave top notch customer service. After calling around, this is the best deal and most convenient hours and location in the area. The facilities seem very clean, and their security measures give me peace of mind. Nuff said. 

Matthew P. 

on Yelp

2 months ago

We got a great rate for the first 6 months. After, the price increased 60%. The staff is very lazy here, they rarely clean the floors. It often smells very bad. I have also encountered people having sex in the storage lockers. 

M. C. 

on Yelp

6 months ago

Horrible customer service. Have had unit for a little over four months and the rate doubles. They noted it's a web rate and as long as they notify us 30 days in advance. They seem to want to argue with you over anything else. Was rudely asked how much longer I would need the unit for my elderly father in law. Like, who the heck says that? Also told by their workers THIS IS A COMMON COMPLAINT. Do yourself a favor. Stay away. Read the other complaints. They bait and switch. Horrible company who will be reported to BB... read more

James K. 

on Yelp

7 months ago

Rented a storage from 1353 Florin road over 2 1/2 years ago. Went to go check on my unit and found my storage ransacked with my $2500 tv missing. The storage lock did not seemed to be tampered with but someone had been in there. I told the store manager about the missing TV and asked if they have a master key to any of the storage unit and they replied no we do not. They replied just make a police report. WOW. They do not have security camera inside of the storage unit only on the outside. I highly recommend not to rent from... read more