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Extra Space Storage

4.8

About this business

Location details

3000 B St, Sacramento, CA, 95816, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,108 reviews
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Karen C.'s profile image
Karen C. 
rating
11 years ago

Our business has used Extra Space Storage in Sacramento for a year and have been quite satisfied. We chose a climate controlled unit for archiving paperwork and extra furniture and recently rented a 2nd unit for overflow storage. The building is always super clean and easy to access. The customer service I've received has been good but I have not tried to end our agreement.or had any other issues to deal with. Overall, we are satisfied with their service. 

Anon Y.'s profile image
Anon Y. 
rating
11 years ago

The experience was awesome!!! Cynthia was very pleasant and reviewed all paperwork including walk through. I will return when in need of a storage facility. The grounds were very very clean !!!!!! 

Rob S.'s profile image
Rob S. 
rating
11 years ago

Highly recommend this place, the staff is very friendly and helpful. The facility is extremely clean and well maintained. I had looked at other storage facilities before this one, this one by far is a higher standard than the others I visited. 

Michelle C.'s profile image
Michelle C. 
rating
11 years ago

Cynthia at the front desk was such an amazing help! This place is one of the nicest storages places I've ever used. The location is what drew me towards it cause it's right around the corner from my office and the hours are perfect. I would def. recommend this place to my friends and family. 

David C.'s profile image
David C. 
rating
11 years ago

After an exhausting search for a mini storage in Sacramento I was finally referred to Extra Space Storage. I received excellent customer service. As their ad indicates, the business is super clean and modern. Thank you Extra Space Storage for providing a safe, clean, environment for both my precious treasures and me. 

Emily W.'s profile image
Emily W. 
rating
15 years ago

I've had a great experience here so far. Jillian gave top notch customer service. After calling around, this is the best deal and most convenient hours and location in the area. The facilities seem very clean, and their security measures give me peace of mind. Nuff said. 

Zinnipp Z.'s profile image
Zinnipp Z. 
rating
a month ago

My negative review keeps magically disappearing so I'll post again. ----Truly horrible, awful experience----our stuff got stolen and it's quite possible that Extra Storage was either complicit in or had some part in the wrongdoing in my opinion, see below. I really wanted to like this place, it had great reviews, it's located conveniently near midtown, it boasts secure keypad and/or app access on both gate access and interior units. That means you can't drive into the facility without a code or the app, and you can't get... read more

Darren K.'s profile image
Darren K. 
rating
a month ago

Our unit was broken into with over $1000 worth of goods stolen. The crook replaced our lock with a similar looking one with the storage facility sticker on it, plus added a red auction tag from the facility so that other staff wouldn't notice the lock changed. The facility has no record of any auction or lock change. Security cameras are down from a power surge. Assistant manager disclosed she fears for the security of the other units. Renter beware. 

Business response:

We are sorry to hear about this serious security breach. Please contact us at (916) 444-1888 to discuss this matter immediately. 

Matthew P.'s profile image
Matthew P. 
rating
4 months ago

We got a great rate for the first 6 months. After, the price increased 60%. The staff is very lazy here, they rarely clean the floors. It often smells very bad. I have also encountered people having sex in the storage lockers. 

Business response:

It's regrettable to hear about the price increase, cleanliness issues, and inappropriate activities. Please contact us at (916) 444-1888 to address these concerns. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,108 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.