Extra Space Storage

4.8

Self Storage
Sacramento, CA

About this business

Consumer Services Self Storage

Location details

3000 B St, Sacramento, CA, 95816, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,041 reviews

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Renee O.

3 years ago

Thank you Tasha for your time and consideration for helping me find the best storage unit for my belongings! It was a pleasure speaking with you and I am glad for your energy's and attention to detail. Renee O.

Clare M.

3 years ago

Above and beyond Tasha and Napua have always been. Besides having fresh cold filtered water on hand at all times, they both have been super flexible in every way assisting me in my complicated move. I've spent at least 2 hours in their office Witt all my needs... and every single time they deliver above and beyond any standard expectation. Even yesterday I came unprepared without tools and sure enough Tasha brought what I needed with me barely needing to ask, plus she made herself available to make sure I was safe as the j... read more

Business response:

Hi Clare, thank you for your review. We're glad Tasha and Napua have been super flexible in every way in assisting you with your complicated move, and are truly caring and professional. Please stop by the office or reach out to us at 888-storage if you have any questions!

Angus A.

3 years ago

Nice place, clean and easy to access. What I don't like is their predatory way of raising rents on people abruptly. Myself and my neighbor both had our rents raised up 3 months after signing. they also went up significantly not a few dollars. They lock people in at a good rate and then crank it up with minimal notice

Business response:

Hi Angus, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime... read more

Catherine F.

3 years ago

Thank you, Tasha! We so appreciate your assistance getting us a great unit at the advertised price and when we needed it. You really went the distance. It was such a stressful time and you understood. Your enthusiasm, kindness, and communication skills are an asset to this company. Feeling grateful!

Business response:

Thank you for your review, Catherine. We are happy to know Tasha was helpful in getting you set up with the perfect storage unit for your needs. It's great to hear she was kind and able to make your move a little less stressful. Give us a call at 888-storage or stop by the office if you need anything!

Deb N.

3 years ago

I had a wonderful experience with this location. Tasha Irby was very knowledgeable and helpful. The facilities are easy to access.

Jody G.

3 years ago

Excellent customer service and the facility is clean with multiple security measures taken, and reasonable pricing. We're very happy with our choice so far.

Business response:

Thank you for your feedback, Jody! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

Angel M.

3 years ago

Tasha Irby the manager is so great! She always is there to answer any questions and helps out in every way she can. My brother has used this facility for over 10 years and he says she's the best manager they've had. He doesn't have yelp so he asked me to review for him. Now that's a good recommendation! I've met her too in helping him move units there. Definitely a top notch place that keeps his belongings clean and safe. : )

Clarence B.

3 years ago

Best storage facility in the downtown area. The facility is top of the line with the property manager and her team taking exceptional care of the units and their customers. Would definitely recommend this place to anyone.

Business response:

Thanks for sharing your positive experience, Clarence. We're committed to being your go-to stop for all your local storage needs! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

Leave Y.

3 years ago

This is one of the few storage facilities I'd recommend. The staff is super nice and helpful. Good access hours. App to buzz you in and out. Not overrun by homeless or riff raff. 5 stars for sure

Business response:

Thanks for recommending Extra Space Storage, Leave! We're glad our team is super nice and helpful. Stop by our office if you need assistance or have any questions.