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Extra Space Storage
- Self Storage
- Burbank, CA
About this business
Location details
2801 Thornton Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Imani, the store manager, is knowledgeable and personable. She made the entire experience pleasurable. If I had a business, she is the one I'd want on my side as she handles business like a boss with grace. Thank you for helping me.
Business response:
Thank you for the review, Laura! We pride ourselves on having a friendly, accommodating staff and are so happy Imani was able to assist you! If you ever need help with your rental don't hesitate to give us a call at 888-storage or stop by the facility.
There service is nice and easy. The representative was great and very helpful. I recommend them.
Business response:
Thank you for the kind remarks, Sean! We're so happy to hear we have your recommendation! If you have any questions, let us know at 888-storage.
I needed a storage unit and filled out contact form on line. Received a call the next morning from a Wonderful young lady, Imani. Explained what I needed to Imani, and she took it from there. I went to the storage lockers for first time this morning.....the complex is Incredibly clean! But best of all was dealing with Imani personally. She takes her time with you, explains everything and she could not be more knowledgeable. What a Pleasure!!! Re rates, look no further than this storage facility. The facility I used is near... read more
I recently had a unique situation regarding a reassignment of interest (transfer of ownership) for a unit I rented. Imani Wooden, the property manager, was super helpful in providing a quick and efficient solution to our situation. I appreciate her willingness to help and prompt follow up. The unit and property have always been clean and safe to access after dark. If you are new to LA and want to rent from a safe property, I highly recommend this Place xtra Space Storage property. -Rita
Business response:
Thank you for your kind words, Rita. Security is our top priority and we appreciate that you have trusted us with your belongings! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Val was super helpful.. Made the process painless and quick. Val helped me figure out the best storage for my needs without be salesy. I appreciate his honesty and patience.
Business response:
Hi E, thanks for the review! We are thrilled to know Val was super helpful and able to provide you with a painless rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Will definitely rent a space again. Great service. Super clean all the time.
Business response:
Hi Paulette, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage whenever you need us.
Amazing location and customer service. Sign up was a breeze with Imani's help. When it came time to cancel Val was just as helpful. Will definitely use them again should the need arise!
Business response:
Thank you for the excellent rating, Aracely. We are glad Val was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Imani is the best!!! I was literally in desperate need to move the following week... she helped me in every way possible. She walked me through and I liked it before even looking at the unit. Definitely recommend extra space storage and make sure to ask for Imoni!
Had an experience with Imani the store manager and she was incredible with helping us know how to pack and stack.!
Business response:
Thanks for the kind words, Amad! We're glad Imani was very pleasant. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (818) 845-4874 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 762 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.