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Extra Space Storage
- Self Storage
- Burbank, CA
About this business
Location details
2801 Thornton Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Imani was so helpful with my move. Helped me organize my boxes inside the storage unit. She was a very kind, professional women who know how to do her job effectively. If promos are coming up, she definitely needs one.
Business response:
Thank you for the kind words, Nadia. We're glad Imani has been helpful, kind, and professional to work with! Our team is here to serve you, so give us a call at (818) 845-4874 if you need any future assistance.
Imani is perfect worker with perfect service. She is beautiful worker. great plac to store!
Imani was a great help! She's the manager and was able to help me out with my storage needs. She was welcoming and friendly and wasn't a pushy sales person at all! This location is a nice area and Imani was amazing. Thank you again!
Business response:
Thank you for the review, Dianne! We pride ourselves on having a friendly, accommodating staff and are so happy Imani was able to assist you! Please stop by the office or give us a call if there is anything else we can do for you.
Great customer service, Great staff, Imani was very friendly and informative. She answered all my question, straight forward, no hazy details. Thank you so much Imani.
Business response:
Thank you for taking the time to leave your feedback, Ram! We're so happy to hear Imani was able to make your rental process hassle free! Give us a call at (818) 845-4874 if you need any future assistance.
Great storage space; clean, easy to access & secure. Customer service is wonderful, especially Imani! She's incredibly helpful and so friendly! Highly recommend!
Business response:
Hello Jennifer, thank you for recommending us. We are happy to hear you are enjoying your storage unit! Providing renters with clean and secure facilities is our top priority. We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Great customer service very informative about availabilities, sizes, and prices. Very curious and polite.
Business response:
Hi Charity. Thanks for the great rating. We are glad our team has been courteous, polite, and informative. Please give us a call at 888-storage if anything comes up!
Emoni! Is friendly and professional. She made the entire process easy. Great customer service and very professional
Business response:
Hi Becks, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Emoni! Please stop by the office or contact us at 888-storage if you have any questions!
This is an exceptionally, well maintained drive-up storage property. The staff members are anxious to serve. They corrected malfunctioning lock brackets immediately when met with a challenge using my lock. Furthermore, the staff was supportive, and compassionate when met with financial restraints during COVID-19 times. My unit space is 10x23. Their incredible move-in promotion helped me to obtain this awesome space. It is clean, spacious and easy to access. I am very happy here at the Thornton Ave Burbank location; clos... read more
The staff here was awesome. Easy to communicate with and very friendly. I love how I can pull up to the storage it made everything so much more easy. I would definitely come back to this location. Thank you guys!
Business response:
We think our team is great too! Thanks for the positive review, Sean. Don’t hesitate to stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 762 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.