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Extra Space Storage
- Self Storage
- Burbank, CA
About this business
Location details
2801 Thornton Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Really great storage facility. Everybody that works there is extremely helpful and will go out of their way to help you. Highly recommended.
Business response:
Thank you for the recommendation, Wade! We're committed to providing excellent customer service. Let us know if we cando anything else toassist you at 888-STORAGE!
This place is clean and convenient. Eric the manager is friendly and super helpful. Gate hours are 6-10 And all for a really good price!
Business response:
Hi Bryan, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Eric reflects that. Thank you for being a loyal customer!
Erik is amazing. He went above and beyond to help me out. I've been here for 5plus years. I've had issues with previous managers in the first few years here but Erik has been amazing since he took over. Even when I come in and he's busy doing other things, he always made sure to help me with what I needed. I could not be happier with the amount of effort shown on his part. The only reason I am still here is being of him!
Business response:
Thank you for the kind words, K S. We're glad Erik was able to help! Our team is here to serve you, so give us a call at (646) 561-9420 if you need any future assistance.
LOVE LOVE LOVE this storage facility and its staff. Juan, who assisted me, was courteous, respectful, IMMENSELY helpful - just fabulous in general, and wonderful with helping me secure my new unit. The facility is SUPER clean, as are the units. He showed me the unit and its location and its price both were excellent. Checkout was swift and easy. .and they even had padlocks that could purchase on site. 5+ Stars!!! I also must share 5-star Hi-5's for Erik, who is also BEYOND AMAZING. SUPER helpful, kind, respectful, and gra... read more
I never used a storage place before so I was a little concerned about cleanliness and security. This place put all my fears to rest. It is spic and span, very well maintained and the security was great. I felt comfortable stopping by to drop stuff off or pick things up very early or pretty late. Eric showed me several spaces and listened to me to help me decide what size space would be right for me. All the spaces were super accessible and had lights that turned themselves on as soon as you walk in. The pricing was great.... read more
Needed a rental unit for a few months and found this locations prices worked for me as well as the proximity to my apartment. Veronica was very helpful and efficient, and we got everything handled in just a short time! 5 stars for service and great customer service!
Veronica was awesome. I love the way everything is clean and easy. My first time using storage and I love it thanks :)
Very helpful with all aspects of obtaining the storage space that suited my needs. Appreciated being able to arrange a space ahead of time. Friendly folks.
Veronica was very clear and forthcoming in presenting their storage solutions. She was very professional and above all very nice. She made us feel very welcome every time we came. The storage units were extremely clean and well maintained. They were ground level with garage door access which made moving in and out very easy. We were able to move out of an 18 wheeler which not every storage place can accommodate. Gate access was easy. We brought our own locks. Highly recommend
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 754 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.