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Extra Space Storage
- Self Storage
- Lake Forest, CA
About this business
Location details
25650 Baffin Bay Dr, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had a 5'x10' storage locker here for about~3 years during a time when I was moving around SoCal quite a bit for work and didn't want to relocate some of my bulkier items every time I moved apartments. I just recently cleared the unit out, following the purchase of a house -- but I wanted to leave some positive feedback. The facility was well-secured and very clean each time I visited. The staff were very helpful & friendly -- I'd like to name James and Joey in particular -- they were a huge help to me during the move out p... read more
Business response:
Hi Dario, thank you for taking the time to leave us a review! We appreciate your continued patronage. We strive to provide quality service from the beginning of your rental to your move out. We're glad to know you experienced that with James and Joey! Your kind words mean a lot to us. Feedback like yours is important to our goal of customer satisfaction. Thank you for choosing Extra Space for your storage needs! Let us know if there's anything we can do for you in the future.
Thanks Abraham for making our storage experience pleasant, safe, and trustworthy. Thank you to all that keep the facility clean- aside from the bathroom being inside the office (which sucks if the office is closed when needing to use) all is great here. customer services is always too notch.
Business response:
Thank you for taking the time to leave your feedback, Leyda! We're glad Abraham was able to help meet your storage needs and provide a positive rental experience! Give us a call at (949) 454-9588 if you need any future assistance.
The staff is very helpful, professional and courteous. I found what I needed and at an affordable rate. The facility is clean and welcoming. Definitely recommend. My only issue is there are enough carts in each building.
Business response:
Thank you for taking the time to leave your feedback, Laurie! We pride ourselves on having a helpful, professional staff and are thrilled to hear your experience reflects that. We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
A great facility for storing our RV, very clean & easy access. Abraham is amazing! He was super helpful & full of info. He walked us through the entire process. I never leave reviews, but this was a great experience!
Business response:
Thank you for taking the time to share your positive experience, Brian! We're so glad to hear that Abraham provided an informative rental experience. We make it a priority to provide clean, well-maintained facilities and are so glad your experience reflects that! Don't hesitate to reach out if there is anything else we can do for you!
Easy to get storage for our RV last minute. The two ladies who helped us were extremely patient and friendly with us as we accidentally arrived unprepared without our proof of insurance.
Business response:
Hello, Rachel! Thank you for the positive feedback on your RV storage experience! We are happy to provide a safe and secure rental space for your RV!
Abraham helped me get a storage unit last minute and was very help full and professional, Very clean and secure facility.
Business response:
Hi, Mike, thank you for taking the time to share your thoughts with us! We know you have many options for storing your belongings and are committed to being the cleanest, most secure, and most professional storage solution in your neighborhood! We are thrilled to hear that we earned your recommendation, and we're glad to have you as a customer!
No complaints here....entire staff is helpful, not pushy, listens to your moving needs and always willing to help out.
Business response:
Thank you for the 5-star rating, Pete. We're glad we were able to find a solution to your storage needs! Our team is here to serve you, so give us a call at (949) 454-9588 if you need any future assistance. Thank you for choosing Extra Space!
This place is the best. Ed and Rodney are the epitome of professionalism. They are friendly, make you feel welcome. The rental process was easy and Rodney's knowledge really helped me figure out what I needed at a fair price. I think they are a great team and all my contact time with them has been great. Now let me tell you why I came to Extra Space Storage....... Because I couldnt wait to leave Public Storage. Here are the differences for you to consider if you are vacillating between the 2 companies. Public Storage acce... read more
Rodney the manager was kind and professional. Great clean location with easy access and great security.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,016 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.